How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREAdvance Appliance Services
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Advance Appliance Services for 8 kinds of job.
Advance Appliance Services for stove, cooktop & oven repair
Clear ✕All 99 Google reviews tagged “Stove, cooktop & oven repair” · showing 80
Great service, repairman very knowledgeable, great price. Will use again!!
Really friendly, easy to schedule, and they’ve helped us with multiple appliances over the years.
I always use Advance Appliance, they are the best! When they fix something, it is fixed!
THEY DID AN EXCELLENT JOB. PREVIOUS TENANT HAD DAMAGED ICE MARKER, STOVE ELEMENT AND DISHWASHER. THEY PROMPTLY PROVIDED AN EVALUATION, ORDERED PARTS AND MADE REPAIRS. THEY WERE EFFICIENT AND COST WAS EXACTLY AS PROVIDED VIA ESTMATE.
our technician Alan was superb!
Absolutely amazing went above and beyond. I think this company is extremely competent honest and went the extra mile to make sure the job was done properly.
Whenever appliance problems arise, we always turn to them, and they deliver professional, excellent work. We recommend them 100%.
Alan Wyrzkowski did a great job repairing our 22 year old Bosch gas range. Alan did the job quickly and he was a pleasure to deal with. Highly recommend Advance Appliance Services and Alan.
We had a great appliance repair experience with Advance. Our tech was very knowledgeable and friendly. He answered all our questions. We were able to get an appointment within a few days of calling. When they knew what day the parts would be received they called to schedule our second visit. Considering the…
Professional, excellent service
Technician was experienced working on Wolf range top, did a good job fixing the problem. I was very pleased with the office staff's attention for scheduling the necessary appointments.
Always prompt, efficient and knowledgeable. Today we had Clint and the issues were with a gas stove top. Although it couldn’t be fixed he gave us multiple solutions and great advice. We have always had great service.
Excellent Service!!!!! The tech fixed my issue in 10 minutes and charged me LESS than the 2 other service calls that just told be it was a gas issue and left. 10 out of 10!
Fast service, efficient and great results!
Clint arrived on time. He assessed the problem ( unit shut down due to power outage and did not properly reboot ) and restored the function of the oven and burners. He took care to protect counter top and floor.
Everything from start to finish was absolutely the the best experience for a warranty. Bosch is a #1 appliance and the Advance Appliance service company of Nashville and the technician are #1
Outstanding knowledgeable service! Alan was great. Very thorough with his assessment of the problem & got our ovens up & running again.
Angel, was very helpful while he was here and took care of our range. He is very reliable and took care of it efficiently.
Andrew was our technician and he was outstanding in his service and professionalism. He did an excellent job replacing parts on two occasions and we are very satisfied. The scheduling and follow-up was also very efficient and timely. We are grateful for the great service!!
Technician arrived comfortably within the window provided. Alan is a delightful young man and, he diagnosed the issue immediately and brought the two burners in question back to normal operation quickly. We couldn’t be happier!
Just completed a very satisfying experience with Advance Appliance Services for diagnosis and repair of my older, high end induction cooktop and double wall convection oven. I was pleased with how the receptionist responded to all my questions and how quickly an appointment was arranged. The technician, Joe, was…
Always a professional and knowledgeable experience with Advance Repair! Clint saved our pre-Thanksgiving party by quickly diagnosing the problem with our wall oven, ordering the part and arriving at 7:30am to install and test. Whew!
Great timely dependable service
My technician Clint was professional, timely and a great problem solver!
Our cooktop repair was excellent and timely. The repair met all expectations.
Fantastic and Timely Service. Went into great explanation of problem and fixed it on the spot and gave great recommendations.
There was confusion about the part number needed because the number recommended by the manufacturer was different from the number recommended by AAS. This caused a delay in getting the repair made. Also, the scheduler did not allow enough time for the repair, so the repair was delayed another week. The repairman was…
Fixed a gas leak on my gas cooktop. Reasonablenprove and it was fixed right away. Would recommend
Joe was prompt & courteous. Did a good job of adjusting our Gaggenaux cooktop. Totally pleased with the service call!!
Knowledgeable, efficient, and effective. You can’t ask for more than that. Have called them before and will call them again.
Service is great, however the appointment times are not too timely. Also, I feel if work is done as scheduled, the trip fee should be deducted. Over all, great service ans communication.
I have used Advance Appliance Service several times and each time they have been responsive, very pleasant and performed excellent solutions to my problems. I highly recommend them and will continue to use them in the future.
We've used Advanced Appliance for years and are always pleased with their response time and their professionalism. Noah is our serviceman and we think the world of him.
Carlos did an excellent job, again. He and everyone we’ve worked with at Advanced Appliance have been great to work with.
We have used Advance Appliance for twenty plus years. They have helped us fix and maintain our refrigerator, ice maker and gas range. Great technicians! Excellent company! Best in Nashville!
Carlos is great!!!
Trip fee was very expensive, cannot be used to words the work done. Did not know the exact charge for fixing the appliance until it was done. However the service guy was very courteous and knowledgeable.
They were very professional. Contacted us throughout the whole process. Able to address and repair the appliances. Repeat customer!
Clint Crowder was our technician and was exceptional. He was attentive, super thorough and fixed our issue. He took the time to explain his work. It was an awesome experience.
Very polite and thorough. Did a great job and I highly recommend. Service was on an induction cooktop. Calibrated and fixed a mistake from another party from install.
Communication great through entire process, on-time and very thorough on the work. Technician was very personable and explained everything in detail while working. Would highly recommend them and will use them again if needed!
Very professional. On time. Effective repair. Fair prices. Will definitely use in the future.
These people do an amazing job!
Very friendly and professional and knowledgeable. Clint was awesome!
I would use them again.
Since I'm new to the area I searched, on line, to find an appliance service company who had impressive reviews. I found Advance Appliance Services to have just that! From the first pleasant phone call to the repairman, Eric, who came out right away to find out the problem, to the repair, after the parts came in, it…
Advance Appliance was able to send a technician out within 1 day to assess my stove. Eric, the technician, was on time, professional, friendly and courteous. Issue was resolved very quickly! I'll be calling Advance Appliance again in the future.
Great service and great people!
The service technician was professional and mindful that the required repair could damage the stove top so we deferred repair for the time being.
Dan did an outstanding job going above and beyond.
Arrived on time at my choice of date/time. Experienced technician and tech-in-training were considerate and informative. No issues at all... work completed to my satisfaction.
Carlos came out twice. Very professional and knowledgeable. Courteous. Fixed all 3 appliances. Highly recommended!
Dan was helpful and was at my home when he said he would be! My oven broke a few weeks before Christmas and they fixed it the day before Christmas. We were so thankful and highly recommend this company.
These guys went above and beyond to source parts for our washing machine in a difficult time with the supply chain issues. Darren does a really great job and was quick and efficient with the repair. We needed two ignitors for our double oven stove and when Darren only had one on the truck, he offered to come back…
Gentleman was very polite, friendly and did everything that he was suppose to do. Just the work only lasted 2 days and being out 800$ And now back to where we started. Although I will admit I didn’t bring this to their attention. I guess once you get use to companies work through the years you just give up.…
Arrived on time and quickly diagnosed and repaired the cooktop- great service
Great service in phone and in person, on time, we’ll skilled
Advance appliance was great. The technician, Royce, was able to immediately diagnose the issue, parts were expeditiously ordered and the repair completed as soon as they arrived. Very impressed by all aspects of speed and professionalism exhibited throughout the process!
The repairman they sent was excellent, knew about the product he was repairing and explained what was going on and what he needed to do to fix it.
Look no further for your Viking appliance repair needs. Royce is top notch!!!
super service! Sean was great! Highly recommended and will use again (but hope we don't have anything ELSE break at our house!!! :)
They were prompt with their response and were very professional. Fixed the problem ,hey!
I have used this company to repair all of my appliances since I first used them. They are professional, knowledgeable, clean & nice. When my microwave quit working just before Thanksgiving & needed a part they didn’t have in stock, they gave me a loaner until they could get my microwave operable. I highly recommend them for all your appliance repairs!
Awesome customer service
Excellent service! Our repairman has fixed our Viking appliances when others couldn’t. I can’t say enough about how positive our experience has been with this company. I would highly recommend them . I have found Royce’s honesty and integrity like none other.
Clint came out and found out that I had a loose wire which had burnt through and I needed a new terminal board which was back ordered for three or four weeks due to covid-19. So he got on the computer and found a comparable part made my Frigidaire and ordered it and came in a week and put it in. He texted me every…
Excellent and professional service.
Very professional, personable. Could tell he cared a lot about helping people. Just to be nice, He even reprogrammed my dishwasher to make it work better. Was really grateful for him.
TOTAL PROS!
Sharon scheduled me quickly, Shaun diagnosed and worked with my home warranty. Had to wait for part but service was quick and awesome! May have them fix dishwasher too
Very please with the work by the technician. Very competent and professional as he identified to us the problem. The repair was completed in a very timely manner. In addition, the professional skills of the office staff including their timely scheduling of the repair was exceptional. Vaughn Christian
Shawn was fantastic! On time, friendly and very professional. Very impressed!
Royce arrived on time, diagnosed the problem quickly, ordered the new part and before leaving, gave us info about how to use our dishwasher more efficiently even though he was there looking at our gas stove top! He returned a few days later with the part and had it installed within 10 minutes. He is extremely knowledgeable and so pleasant.
These guys are courteous, professional, trustworthy and work hard to find the problem until the service is done. Thank you for your hard work, I will call again in the future.
Advance Appliance came to my home to repair two different issues. One was a service repair man who fixed a gas cooktop. There was also a crew of men who had to replace a panel on a refrigerator. On both cases the attitude of the Advance Appliance reps were outstanding. Not only professional but personally kind…
After reading reviews for various appliance service providers, I came across Advance Appliance and noticed the extreme difference in the amount and quality of their ratings versus that of other competitors in the area. I always read the reviews, not just look at the star rating. This gave me exactly what was needed,…
Advance is the only place to call for Thermador repair! Mr. John is so professional and really knows his stuff. The call center is always very friendly and responsive.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 212 | $196–$435 |
| Dishwasher repair | 188 | $119–$377 |
| Washing machine repair | 117 | $126–$371 |
| Dryer repair | 102 | $176–$359 |
| Stove, cooktop & oven repair | 99 | $132–$421 |
| Oven repair | 87 | $153–$427 |
| Freezer repair | 81 | $158–$471 |
| Refrigerator/freezer repair | 49 | $132–$440 |