How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%98+13.9Replies to reviews 7%87+6.2Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREAdvance Appliance Services
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 1,736 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Advance Appliance Services for 8 kinds of job.
Advance Appliance Services for washer/dryer repair
Clear ✕All 13 Google reviews tagged “Washer/dryer repair”
All around good service.
The technician arrived on time and diagnosed our washer. Unfortunately, he recommended that we buy a new one, as trying to repair it would be expensive, and recommended that we buy a Speed Queen, which would last longer.
Shaun is awesome. On-time, professional, focused, and knowledgeable. I ask for him every time I need service, which, fortunately is not often.
Advance Appliance Services are absolutely professionals (except for Brooke - she could use a refresher on how a 'concerned' customer could turn into a life long customer - when concerns are dealt with people know to come back) Every interaction was timely and the work was done well. I called them based on their…
My technician, Doug, gave me his arrival time and was quick to let me know he was running late and gave me an updated time. He put down protection for my floors and was professional, thorough, informative and a pleasure to work with. From the scheduling process with the office team to the completed job, the entire…
The repairman communicated with me about his eta prior to arrival and arrived on time. He was professional and efficient and got my washing machine working again in no time. Thank you very much!
The service was excellent. They aquired the information about the machine ahead of time so that they could have the parts with them that I would likely need. Friendly employee communicated well about what was gong on and what my options were.
Their quote was reasonable and the guys that worked on our washer(replacing the door boot) were professional and amiable. I would definitely use them again for future appliances.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator repair | 212 | $196–$435 |
| Dishwasher repair | 188 | $119–$377 |
| Washing machine repair | 117 | $126–$371 |
| Dryer repair | 102 | $176–$359 |
| Stove, cooktop & oven repair | 99 | $132–$421 |
| Oven repair | 87 | $153–$427 |
| Freezer repair | 81 | $158–$471 |
| Refrigerator/freezer repair | 49 | $132–$440 |