Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Advanced Carpet Care: Green Bay Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Advanced Carpet Care: Green Bay Carpet Cleaning

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 5.0★ from 133 Google reviews

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Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 96% of move-in/move-out cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than —% of move-in/move-out cleaning services.–
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Reviews for your job

Customers hired Advanced Carpet Care: Green Bay Carpet Cleaning for 8 kinds of job.

Advanced Carpet Care: Green Bay Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Area rug cleaning”

Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Advanced Carpet Care was a pleasure to work with from the very first phone call. The staff was friendly and took pride in quality work. They snipped stray fibers from the carpet as they cleaned and took care to remove stains. Carpets look great and I would definitely use them again. I highly recommend this company.

Paid $400–450Reasonable priceGeneral carpet cleaningArea rug cleaning
tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very happy with my experience. The team was professional, friendly, and did a great job. Customer service was excellent, and the quality of the work really showed. My carpets look great and the whole process was easy and smooth from start to finish. I’d definitely recommend them.

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very responsive and did a great job on our sofas and rug!

Paid $100–150Reasonable priceUpholstery cleaningArea rug cleaning
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called in the morning to set up an appointment, they had an availability right away in the afternoon, which I was pleased with. The guys did a great job with my side chair and larger area rug.

Paid $100–150Reasonable priceUpholstery cleaningArea rug cleaning
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My carpets and chairs turned out amazing! They were extremely kind and thorough!

Carpet steam cleaningArea rug cleaningUpholstery cleaning
Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the work done by Gary and his team! We had the carpet in our new home cleaned prior to move in. They were able to come out the same day I called, and they did a wonderful job on our carpet. Since the previous owners had pets, we wanted to be sure there were no lingering issues or odors before…

Carpet cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, friendly service. I will definitely use them again.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They came on short notice, exceeded expectations. Extremely professional and will use again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Julia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Have been personally using , refer to clients for over 20 years .. always do a fantastic job ! Great value too!

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
sherry18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve had carpet cleaning as well as grout cleaning done . Overall best team in the industry. They do a great job and stand behind their work.

Carpet steam cleaningArea rug cleaningService not listed+ Responsiveness+ Quality+ Professionalism
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very thorough explanation of processes and advantages of this method especially for pet stains. Guys were prompt and courteous and the rooms came out better than expected. Will definitely use again. I have cleaned carpet professionally many years ago and was impressed by this business.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you have pets, Gary and his team is the best company to use. Gary has done our carpets a couple times but this time he did our furniture due to one of my cats that had a UTI and peed on the furniture and the area rug. Not only did he get all the stains out but also that icky pee smell that stunk the whole room up. Everything now smells so fresh.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningDeep cleanPet stain & odor removal+ Punctuality+ Quality+ Professionalism
tina4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$214-8% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 52%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning24$164–$303
General carpet cleaning22$227–$409
Pet stain & odor removal22—
Area rug cleaning14—
Carpet cleaning11$126–$196
Upholstery cleaning11$132–$260
Deep clean7$327–$536
Flood restoration2—

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