Carpet cleaning service · Green Bay, WI · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
Advanced Carpet Care: Green Bay Carpet Cleaning at a glance
Customers frequently cite punctuality, responsive communication, and affordable pricing as key benefits of the service. Reviews highlight effective removal of stains and odors from carpets, rugs, and upholstery, with staff often accommodating tight schedules or additional requests. The sole negative review notes that the tile grout cleaning missed edges and walls, indicating a potential inconsistency in that specific service compared to the carpet work.
Google rating: 5.0 out of 5 from 133 reviews (98% five-star).
Reviews on this page: 133 Google reviews (122 with written comments, 5 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 23, 2026.
Service: Move-In/Move-Out Cleaning Service serving Green Bay, Wisconsin.
Data from Google, last updated November 3, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Carpet Care: Green Bay Carpet Cleaning: 99/100 on this factor. Category median: 91.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning: 96/100 on this factor. Category median: 88.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Carpet Care: Green Bay Carpet Cleaning: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Carpet Care: Green Bay Carpet Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
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Bar = this company · dark tick = category median.
Star ratings
133 Google reviews we collected
5.0of 5
5 stars13198%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 122 written reviews
99%praise
Praise27399%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1348%
Reasonable1452%
Overpriced00%
Not sure00%
$214-8% vs typical move-in/move-out cleaning services
Middle half of what 18 customers paid ($144–$335) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7025%
Staff & attitude6925%
Would recommend5119%
Speed & response4918%
Price & value238%
Communication104%
Honesty & trust31%
What customers talk about
We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Corey and Tim were also very nice, and did an excellent job!”
“Gary replied to my inquiry almost immediately, and was very nice when I called him.”
“I would highly recommend Advanced Carpet Care, and would like to thank Gary, Corey and Tim for everything!”
“Cannot recommend them enough!”
“Gary was so kind and prompt - he went out of his way to squeeze us in for a cleaning in a timely manner.”
“Professional service, quality product and great price.”
“Great communication and they did a amazing job cleaning my carpets!”
“Gary an his team are dependable, professional and super good at what they do.”
People customers mention
Gary17 reviews
Corey4 reviews
Brad3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Advanced Carpet Care: Green Bay Carpet Cleaning for 8 kinds of job. Pick one to see what they paid and said.
BbrendaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gary's sercice was outstanding! Carpets were full of stains at the rental unit and they were spotless when he was finished.
I was so impressed, I will be calling to have my carpets at home done next!
Prices were so impressive!!
Highly recommend Gary and his crew!
He does not disappoint!
KKimLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I've lived in my apartment with ESA bunnies for 10 years, and never had the carpets cleaned. When my last bunny died, I decided it was a good time to do so. Gary replied to my inquiry almost immediately, and was very nice when I called him.
The quote was lower than all others I'd received, so I asked about cleaning…
Paid $150–200Great price
FFlaviaLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing service! Smiling from ear to ear with the cleaning results ! My carpets are looking new!!! Fast, high quality, and professional! I’ll be calling again and recommending this company to all my friends and clients. Thank you!!!
MMike1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Outstanding work cleaning up some really dirty carpets that haven’t been cleaned professionally in years
Paid $200–250Great priceCarpet steam cleaning
RRichard11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Advanced Carpet Care was a pleasure to work with from the very first phone call. The staff was friendly and took pride in quality work. They snipped stray fibers from the carpet as they cleaned and took care to remove stains. Carpets look great and I would definitely use them again. I highly recommend this company.
MMikayla6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Was able to get an appointment within 2 hours of calling. They went above and beyond to make my move out cleaning easier. He cleaned my kitchen floors without charging and didn’t charge any extra for the 2 walk-in closets.
Gary's sercice was outstanding! Carpets were full of stains at the rental unit and they were spotless when he was finished.
I was so impressed, I will be calling to have my carpets at home done next!
Prices were so impressive!!
Highly recommend Gary and his crew!
He does not disappoint!
Price assessment: Great price
Price: $200–250
Services: General carpet cleaning, Carpet cleaning
K
Kim MillerLocal Guide · 17 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
I've lived in my apartment with ESA bunnies for 10 years, and never had the carpets cleaned. When my last bunny died, I decided it was a good time to do so. Gary replied to my inquiry almost immediately, and was very nice when I called him.
The quote was lower than all others I'd received, so I asked about cleaning an upholstered bench that was stained, as well as my upholstered bed. Again, the price was much less than I'd expected.
I had to reschedule a couple times, and Gary was very understanding and flexible with rescheduling. Corey and Tim were also very nice, and did an excellent job! Very thorough, and also quite fast! I'm so pleased with the carpets that I plan to have them come back to deep clean the rest of the flooring next month.
I would highly recommend Advanced Carpet Care, and would like to thank Gary, Corey and Tim for everything!
Price assessment: Great price
Price: $150–200
Response from the owner · a week ago
Thank you Kim for the stellar review! We really appreciate another great customer!
F
Flavia MLocal Guide · 10 reviewsiTotal number of Google reviews Flavia has written across all businesses on Google Maps, not just this one.
Amazing service! Smiling from ear to ear with the cleaning results ! My carpets are looking new!!! Fast, high quality, and professional! I’ll be calling again and recommending this company to all my friends and clients. Thank you!!!
Price assessment: Reasonable price
Price: $300–350
Services: Carpet steam cleaning
M
Mike McLellan1 reviewiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Gary and his team are great!!! Quick, affordable with high quality work! They cleaned up some residential, and businesses very well for me . They work very hard and are willing to come back ,if your not completely satisfied. I cant say enough. Money well spent,and I will continue using them.
R
Richard Seroogy11 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Advanced Carpet Care was a pleasure to work with from the very first phone call. The staff was friendly and took pride in quality work. They snipped stray fibers from the carpet as they cleaned and took care to remove stains. Carpets look great and I would definitely use them again. I highly recommend this company.
Price assessment: Reasonable price
Price: $400–450
Services: General carpet cleaning, Area rug cleaning
D
Devin Kerska6 reviewsiTotal number of Google reviews Devin has written across all businesses on Google Maps, not just this one.
Was able to get an appointment within 2 hours of calling. They went above and beyond to make my move out cleaning easier. He cleaned my kitchen floors without charging and didn’t charge any extra for the 2 walk-in closets.
Price assessment: Reasonable price
Price: $200–250
C
Crystal Alsteen1 reviewiTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Gary was so kind and prompt - he went out of his way to squeeze us in for a cleaning in a timely manner. Everything from beginning to the end was smooth sailing! I was very impressed!!
Price assessment: Reasonable price
Services: Carpet cleaning
T
Tim G4 reviewsiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
