Experts Reviews · Company report
Advanced Carpet Care: Green Bay Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Advanced Carpet Care: Green Bay Carpet Cleaning

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 5.0★ from 133 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 96% of move-in/move-out cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than —% of move-in/move-out cleaning services.–
—

Reviews for your job

Customers hired Advanced Carpet Care: Green Bay Carpet Cleaning for 8 kinds of job.

Advanced Carpet Care: Green Bay Carpet Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$303
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Carpet steam cleaning” · showing 20

FlaviaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Amazing service! Smiling from ear to ear with the cleaning results ! My carpets are looking new!!! Fast, high quality, and professional! I’ll be calling again and recommending this company to all my friends and clients. Thank you!!!

Paid $300–350Reasonable priceCarpet steam cleaning
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Outstanding work cleaning up some really dirty carpets that haven’t been cleaned professionally in years

Paid $200–250Great priceCarpet steam cleaning
Devin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Gary is a great guy. So helpful for me I couldn’t recommend using him more.

Flood restorationFlood cleanupWater removal
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and attention to detail. Highly recommend!

Reasonable priceCarpet steam cleaningService not listed
tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very happy with my experience. The team was professional, friendly, and did a great job. Customer service was excellent, and the quality of the work really showed. My carpets look great and the whole process was easy and smooth from start to finish. I’d definitely recommend them.

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Trisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have used advanced carpet care Green Bay, more than once for our carpet cleanings. We have extremely white carpet with a toddler and dog who like to make messes. AAC make our carpets looks brand new every time. They worked with my schedule, and got our cleaning done in a timely fashion. Would highly recommend.

Customer photo from Trisha's review
Paid $250–300Great priceCarpet steam cleaning
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic service! Great communication and they did a amazing job cleaning my carpets! Highly recommend!

Paid $500+Reasonable priceCarpet steam cleaning
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great family owned company. Did an excellent job with my carpets getting pet stains and odors out.

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removal
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very friendly and efficient. I think the carpet is cleaner than when it was new!

Paid $150–200Reasonable priceCarpet steam cleaning
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As always, another excellent carpet cleaning from the crew at Advanced. They were even able to remove an old soda stain. Highly recommend.

Carpet steam cleaning
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This company is off the charts when it comes to Customer Service. They are outstanding. The owner Gary and his son were super efficient and professional at getting the job done very quickly and their communication was awesome through the process. I will only hire them. I wish they were located in more cities. In…

Paid $100–150Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This is our first experience with Advanced Carpet Care. Our previous carpet cleaner had retired. After looking online and seeing the 5 star reviews for Advanced Carpet Care, we decided to setup an appointment with them. My wife had called on a Saturday and left them a voicemail. Gary contacted us back on Sunday…

Customer photo from Paul's reviewCustomer photo from Paul's review
Reasonable priceCarpet steam cleaning
LauraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gary an his team are dependable, professional and super good at what they do. Bonus- I found out they are more than just carpet, they do tile grout too!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional on time and did an excellent job. Cory was amazing. I will get them again.

Reasonable priceCarpet steam cleaning
Kurt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The stain that was in my living room carpet is completely gone! I was so relieved, and the cleaning team did a great job of making sure it was handled properly. The cleaning team was friendly, professional, and on time. They explained the process and answered all my questions. I'm so glad I chose them.

Great priceCarpet steam cleaningCarpet cleaning
Tammy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My carpets and chairs turned out amazing! They were extremely kind and thorough!

Carpet steam cleaningArea rug cleaningUpholstery cleaning
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Advanced Carpet Cleaners always does a great job on my carpets recently I had them do my business which I thought the carpet was ready to be replaced and they made it look close to New thank you so much for doing such a great job Gary and your crew see you soon again in the future

Carpet steam cleaning
Terri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used other carpet cleaning services, but Advanced Carpet Care is, by far, the best! Their 30+ years in business say it all. We had upholstery cleaned, leaving two living room chairs looking like brand new… after 25+ years of everyday use. And our white carpeting was revitalized after 20+ years of foot traffic.…

Carpet cleaningCarpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
RochelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gary & Tim were so kind, efficient, and thorough helping us clean our apartment carpets and linoleum! With 4 cats, it was long overdue. They were very understanding when we had trouble wrangling 1 cat to get her out of the way, and even offered to clean some areas I hadn't thought to include. They carefully moved…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, friendly service. I will definitely use them again.

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality

Show more carpet steam cleaning reviews (4 more) →

Price

$214-8% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 52%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning24$164–$303
General carpet cleaning22$227–$409
Pet stain & odor removal22—
Area rug cleaning14—
Carpet cleaning11$126–$196
Upholstery cleaning11$132–$260
Deep clean7$327–$536
Flood restoration2—

Compare with