Experts Reviews · Company report
Advanced Carpet Care: Green Bay Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Advanced Carpet Care: Green Bay Carpet Cleaning

Green Bay, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 54 move-in/move-out cleaning services · 5.0★ from 133 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 96% of move-in/move-out cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 99% of move-in/move-out cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Carpet Care: Green Bay Carpet Cleaning is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Carpet Care: Green Bay Carpet Cleaning is better than —% of move-in/move-out cleaning services.–
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Reviews for your job

Customers hired Advanced Carpet Care: Green Bay Carpet Cleaning for 8 kinds of job.

Advanced Carpet Care: Green Bay Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$450–500
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Pet stain & odor removal”

Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great family owned company. Did an excellent job with my carpets getting pet stains and odors out.

Paid $300–350Great priceCarpet steam cleaningPet stain & odor removal
Collin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Gary and his team are great. I have used them several times at different rentals with various needs. They are professional and excellent at their work. Would recommend to everyone.

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This company is off the charts when it comes to Customer Service. They are outstanding. The owner Gary and his son were super efficient and professional at getting the job done very quickly and their communication was awesome through the process. I will only hire them. I wish they were located in more cities. In…

Paid $100–150Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
LauraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had a sectional couch that has been well-loved by our whole family, including our two large dogs. When they got done cleaning it the couch looked brand new! They were so fast to respond from the time of requesting an estimate to completing the service. Our carpets and couch look amazing. I could not be happier with their work!

Paid $450–500Great priceUpholstery cleaningCarpet cleaningPet stain & odor removal
Molly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 stars is not enough! This company is absolutely amazing! From the communication, to the scheduling and promptness, to the pricing, to the end result- literally all 5 stars. Could not be happier with the job they did and they saved me so much money in the long run. Will be recommending to everyone!

Great pricePet stain & odor removal
LauraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gary an his team are dependable, professional and super good at what they do. Bonus- I found out they are more than just carpet, they do tile grout too!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gary and his team did a great job! Prices were cheaper than a handful of other quotes I received with no minimum on sq footage. We moved into a new house that had the carpets cleaned but there was a pronounced dog urine smell in the carpet. Gary's carpet cleaning wizards did their magic and removed the smell that…

Great priceCarpet cleaningPet stain & odor removal
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

7/2025 Highly recommend Advanced Carpet Care! Thank you Gary and crew for your excellent service! It’s always a pleasure doing business with you.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the work done by Gary and his team! We had the carpet in our new home cleaned prior to move in. They were able to come out the same day I called, and they did a wonderful job on our carpet. Since the previous owners had pets, we wanted to be sure there were no lingering issues or odors before…

Carpet cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
RochelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gary & Tim were so kind, efficient, and thorough helping us clean our apartment carpets and linoleum! With 4 cats, it was long overdue. They were very understanding when we had trouble wrangling 1 cat to get her out of the way, and even offered to clean some areas I hadn't thought to include. They carefully moved…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They came on short notice, exceeded expectations. Extremely professional and will use again!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Julia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Have been personally using , refer to clients for over 20 years .. always do a fantastic job ! Great value too!

Carpet cleaningCarpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Nicol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have always used this business. Highly recommended, always do a great job! Thank you!

Carpet cleaningDeep cleanPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We recently moved into a new home that needed some work. We called Gary at Advanced, who met us at the home immediately following closing to clean the carpet and in our first week here we also hired Gary and team to clean our tile/grout and to do an ozone treatment to get rid of a cigarette smoke smell in our lower…

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Carpets are 12 years old and came out like new. I’ve used several others and the carpet never came clean. Thanks for the great job and service.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Advanced Carpet Care took care of smoke smell in our car! The smell was very strong and we never envisioned it could be removed, but Gary and his team completely removed the smell! Communication with Gary was excellent and he even followed up after to check in on our satisfaction! This level of service is a gem today!

Pet stain & odor removal+ Quality+ Professionalism
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very thorough explanation of processes and advantages of this method especially for pet stains. Guys were prompt and courteous and the rooms came out better than expected. Will definitely use again. I have cleaned carpet professionally many years ago and was impressed by this business.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
BonnieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you have pets, Gary and his team is the best company to use. Gary has done our carpets a couple times but this time he did our furniture due to one of my cats that had a UTI and peed on the furniture and the area rug. Not only did he get all the stains out but also that icky pee smell that stunk the whole room up. Everything now smells so fresh.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What a great experience working with Advanced Carpet Care. Professional, on time, respectful of my home and family. They got out stains that have been there for years. Will definitely use them again!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mark10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am astounded by how nice our living room carpet looks after Advanced Carpet Care cleaned it. I can't thank you enough for the time you spent getting it back to where it use to be. Highly recommend!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningDeep cleanPet stain & odor removal+ Punctuality+ Quality+ Professionalism
tina4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$214-8% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 52%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning24$164–$303
General carpet cleaning22$227–$409
Pet stain & odor removal22—
Area rug cleaning14—
Carpet cleaning11$126–$196
Upholstery cleaning11$132–$260
Deep clean7$327–$536
Flood restoration2—

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