M M I BAPPY13 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did excellent job for all camera system and installation.
Advanced CCTV Alarm Systems
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 64 security system installersPosition by Experts Score among all companies we track in this category. · better than 87%
5.0 ★★★★★ 88 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
Nov 2026latest review
Advanced CCTV Alarm Systems at a glance
Google reviewers rate Advanced CCTV Alarm Systems five stars based on eighty-eight reviews, highlighting efficient installation, reliable after-hours support, and competitive pricing. Customers frequently note that the company upgrades equipment specifications or provides additional components at no extra cost, while also praising clear communication and quick response times. There are no recurring criticisms in the provided excerpts, as all visible feedback is positive.
- Google rating: 5.0 out of 5 from 88 reviews (100% five-star).
- Reviews on this page: 88 Google reviews (75 with written comments, 2 with photos).
- Owner responses: the business replied to 9% of reviews.
- Most recent review: November 1, 2026.
- Service: Security System Installer serving New Haven, Connecticut.
Data from Google, last updated November 5, 2026.
Score profile vs other security system installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced CCTV Alarm Systems: 99/100 on this factor. Category median: 91.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced CCTV Alarm Systems: 97/100 on this factor. Category median: 91.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced CCTV Alarm Systems: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
- 5 stars88100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 75 written reviews
- Praise103100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results2524%
- Staff & attitude2322%
- Would recommend2322%
- Speed & response1515%
- Price & value1010%
- Honesty & trust44%
- Communication33%
What customers talk about
We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did excellent job for all camera system and installation.”
“Emmanuel did a amazing job he was so very helpful I’m in a wheelchair and he went beyond and also cut branches for me so the camera would see everythi…”
“This system has given me a lot of peace of mind, and I would absolutely recommend it to anyone looking for a dependable security solution.”
“They came here and fix my cameras, they were really fast”
“They did great job for my dental office , competitive pricing, did everything in less then a week, worked nights and weekend not to disturb business,…”
“I have my business and house with them good trust people David and Paul very good people”
“He explained how to use in detail and walked us through everything.”
People customers mention
- David 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Phoneprasith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Came and did an amazing job for my restaurant, they put 4 8mp 4k ip cameras, and a tv.
Raymond8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Emmanuel did a amazing job he was so very helpful I’m in a wheelchair and he went beyond and also cut branches for me so the camera would see everything perfectly. And he also helped me open the doors and was very nice and smart. Thanks for helping me
Momin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very fast service. Appreciate the team so much. I had an issue and same day they came out and fix the issue with no hassle and very easy service.
annie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They really took their time to install all the cameras and were helpful if I had a question. They even did a thing or two extra which they were not paid for. Thanks!
tehany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I’m really impressed with this camera system. Installation was straightforward, and everything was up and running in no time. The video quality is excellent—even at night—and the motion detection works very reliably. I also appreciate how easy the mobile app is to use for live viewing and alerts. This system has…
J.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I’m 100% satisfied with the quality of the cameras, quality of the work, and the efficiency of the workers. Completely overhauled my entire system during the workday without any disruption to my business. I highly recommend this company.
Photos
Customer reviews
5.0 ★★★★★ 88 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Tarek Salama1 reviewTotal number of Google reviews Tarek has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey came here and fix my cameras, they were really fast
Phoneprasith Phouadara2 reviewsTotal number of Google reviews Phoneprasith has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCame and did an amazing job for my restaurant, they put 4 8mp 4k ip cameras, and a tv.
Raymond Bohaker8 reviewsTotal number of Google reviews Raymond has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEmmanuel did a amazing job he was so very helpful I’m in a wheelchair and he went beyond and also cut branches for me so the camera would see everything perfectly. And he also helped me open the doors and was very nice and smart. Thanks for helping me
Momin Malek6 reviewsTotal number of Google reviews Momin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery fast service. Appreciate the team so much. I had an issue and same day they came out and fix the issue with no hassle and very easy service.
annie ishfaq11 reviewsTotal number of Google reviews annie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey really took their time to install all the cameras and were helpful if I had a question. They even did a thing or two extra which they were not paid for. Thanks!
tehany reyes3 reviewsTotal number of Google reviews tehany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m really impressed with this camera system. Installation was straightforward, and everything was up and running in no time. The video quality is excellent—even at night—and the motion detection works very reliably. I also appreciate how easy the mobile app is to use for live viewing and alerts. This system has given me a lot of peace of mind, and I would absolutely recommend it to anyone looking for a dependable security solution.
J. Vegas3 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m 100% satisfied with the quality of the cameras, quality of the work, and the efficiency of the workers. Completely overhauled my entire system during the workday without any disruption to my business. I highly recommend this company.
miguel Xicohtencatl2 reviewsTotal number of Google reviews miguel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMuy responsable…good quality security items
Jose Soto1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent after We paid call for service and they responded also what I like is that I can text them and you get a responded.
Business details
- Address: 355 Ferry St Ste 216, New Haven, CT 06513
- Phone: (203) 675-3710
- Website: advancedcctvalarm.com
- Service area: New Haven, CT