Frederick Sitter1 reviewTotal number of Google reviews Frederick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI completed all the objectives for now
Advanced Rehabilitation Physical & Aquatic Therapy
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%74+47Reliability 28%51+14.4Replies to reviews 8%14+1.2Momentum penalty29−7.1Experts Score= 55Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 30 dry needling clinicsPosition by Experts Score among all companies we track in this category. · better than 0%
4.8 ★★★★★ 115 Google reviews · 7 photos
91%five-star reviews
4.20★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review
Advanced Rehabilitation Physical & Aquatic Therapy at a glance
Google reviewers rate Advanced Rehabilitation Physical & Aquatic Therapy 4.8 out of 5 based on 115 reviews. Patients frequently praise the friendly, knowledgeable staff and the personalized attention received during physical and aquatic therapy sessions for issues like balance, shoulder pain, and post-surgical recovery. Recurring criticisms involve rigid appointment scheduling that makes it difficult to accommodate missed sessions and a lack of transparency regarding insurance tiers and associated copay costs at the front desk.
- Google rating: 4.8 out of 5 from 115 reviews (91% five-star).
- Reviews on this page: 115 Google reviews (83 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 6, 2026.
- Service: Dry Needling Clinic serving Erie, Pennsylvania.
Data from Google, last updated November 4, 2026.
Score profile vs other dry needling clinics
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced Rehabilitation Physical & Aquatic Therapy: 74/100 on this factor. Category median: 94.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced Rehabilitation Physical & Aquatic Therapy: 51/100 on this factor. Category median: 97.C
51
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced Rehabilitation Physical & Aquatic Therapy: 29/100 on this factor. Category median: 100.D
29
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced Rehabilitation Physical & Aquatic Therapy: 14/100 on this factor. Category median: 76.F
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Bar = this company · dark tick = category median.
Star ratings
115 Google reviews we collected
- 5 stars10591%
- 4 stars65%
- 3 stars11%
- 2 stars11%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
- Praise9798%
- Complaints22%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4747%
- Would recommend2727%
- Quality & results1515%
- Communication66%
- Speed & response22%
- Honesty & trust22%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have had the pleasure to experience the excellent patient care from Dr.”
“I would strongly recommend Advanced Rehabilitation when Physical Therapy was suggested by a medical doctor or NP or PA.”
“Great experience, everyone was friendly and helpful, despite limited information Seth was able to provide the proper instruction to restore some muscu…”
“They listened to me when I was having challenges and adjusted my therapy until I could do the skill.”
“I was able to get in quickly.”
“Go there, be calm and trust your physical therapist…glad I did.”
People customers mention
- Kelsey 6 reviews
- Sean 4 reviews
- Christy 3 reviews
- Seth 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★
I emailed to say I wouldn't be coming because my dr took me off PT till i could be seen. Second time I accidentally slept through my alarm because I was GIVEN times to goto PT there's no choice. It was 9am. I called to explain and was told I would have to call day of if I wanted to goto pT being there were no…
Lou4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I have had the pleasure to experience the excellent patient care from Dr. K. Harman and it is/was superb... Under the guidance of S. Seth, Owner, the care exhibited by Dr. Harman was skilled, compassionate, understanding and direct to the medical issue I experienced. I would strongly recommend Advanced…
Kim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
The individualized physical therapy was excellent. I had several falls at home prior to coming to PT. Kelsey and others worked with me to improve my balance and strength. They listened to me when I was having challenges and adjusted my therapy until I could do the skill. I can't say enough positive things about the…
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I went to the west office. Everyone there was so pleasant and I always felt welcome! My main therapist was Christy.I also had Kendra and Sean. They were all so knowledgeable and caring!
Jeffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I felt I received the best possible results, from my rehabilitation sessions. I was facing surgery, when I started rehab, and now I'm confident that I can avoid that!
Kelli1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My therapist Kelsey is excellent as a PT, friendly and kind. The staff also were pleasant and patient. Overall, my experience was great and I would recommend Advancedn Rehabilitation and Kelsey to anyone seeking physical therapy.
Photos
Customer reviews
4.8 ★★★★★ 115 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Steve CampbellLocal Guide · 13 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people and Kelsey my therapist is fantastic.
Wendy Nelson1 reviewTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTherapist is nice! Therapy was good as well. That’s not the issue…
Nancy Farrell6 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI emailed to say I wouldn't be coming because my dr took me off PT till i could be seen. Second time I accidentally slept through my alarm because I was GIVEN times to goto PT there's no choice. It was 9am. I called to explain and was told I would have to call day of if I wanted to goto pT being there were no available times as it was and I had trouble making the ones THEY GAVE ME. I found somewhere else. I paid for my visits. I paid ahead of time and have asked for my balance to be sent to me and STILL haven't received it. Pool is kinda gross not well cleaned and locker room also. Very lax for care
Betty Hiles1 reviewTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally good experience, one on one.
Lou4 reviewsTotal number of Google reviews Lou has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have had the pleasure to experience the excellent patient care from Dr. K. Harman and it is/was superb... Under the guidance of S. Seth, Owner, the care exhibited by Dr. Harman was skilled, compassionate, understanding and direct to the medical issue I experienced. I would strongly recommend Advanced Rehabilitation when Physical Therapy was suggested by a medical doctor or NP or PA. ~ Thank You Dr. Harman!!
James R. ParkerLocal Guide · 20 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent care and services - very friendly
Robert Fiorenzo3 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKelsey was very knowledgeable and polite, front end staff was great
Kim Amon9 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe individualized physical therapy was excellent. I had several falls at home prior to coming to PT. Kelsey and others worked with me to improve my balance and strength. They listened to me when I was having challenges and adjusted my therapy until I could do the skill. I can't say enough positive things about the staff. The office staff are exceptional too. They are so welcoming, kind and caring to everyone who comes to their facility. I highly recommend Advanced Rehabilitation for physical therapy.
Dorothy Fisher3 reviewsTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly, knowledgeable and are very caring of your needs.
Advanced Rehabilitation Physical & Aquatic Therapy on Google Maps →
Business details
- Address: 3347 W 12th St #101, Erie, PA 16505
- Phone: (814) 833-2022
- Website: advanced-rehabilitation.com
- Service area: Erie, PA