PLUMBERS · CHICOPEE, MA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%72+10.8Craft & service 20%55+11Value 10%79+7.9Momentum 8%63+5Track record 7%25+1.8Accountability 5%51+2.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%72+10.8Craft & service 20%55+11Value 10%79+7.9Momentum 8%63+5Track record 7%25+1.8Accountability 5%51+2.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREAdvanced Sewer and Drain Inc.
Better than 74% of plumbers · #23 of 90
5.0★71 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Advanced Sewer and Drain Inc. for sewer repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 63
All 4 Google reviews tagged “Sewer repair”
Bella7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
After a long and frustrating experience with another company, working with John from Advanced Sewer and Drain was a breath of fresh air. He was professional, honest, knowledgeable, and got the job done quickly and correctly. Not only was John incredibly kind and professional throughout the entire process, but his…
Paid $300–400Great pricePlumbing pipe repairSewer repair
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Top notch service and response! Very happy I used this company. A++
Sewer repair+ Responsiveness+ Punctuality+ Quality
Kathiana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
The guy that came out was amazing, he got here 30 minutes after calling him. Sincere and saved me hundreds of dollars. Definitely recommend. I’m not one to write reviews but I am so grateful. Thank you!
Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Dj8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Advanced, grey = plumbers average
Rating over time
Price
$294-39% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 63%Reasonable 38%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%71+24.8Reliability 15%72+10.8Craft & service 20%55+11Value 10%79+7.9Momentum 8%63+5Track record 7%25+1.8Accountability 5%51+2.6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
71
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
72
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
55
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
79
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
63
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
25
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
51
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+20 / −0
Professionalism
+20 / −0
Responsiveness
+22 / −0
Punctuality
+20 / −0
Value
+20 / −0
