Analyzing 6,815,2416.8M ReviewsFor 19,29019.3K Experts

Experts Reviews · Company report
Advanced VTech logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Advanced VTech

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 636 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced VTech is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced VTech is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced VTech is better than 93% of auto repair shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced VTech is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced VTech is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced VTech is better than 54% of auto repair shops.C
54

Reviews for your job

Customers hired Advanced VTech for 8 kinds of job.

Advanced VTech for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 85

All 5 Google reviews tagged “Auto maintenance”

ConorLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

When it comes to auto service and repairs, Advanced VTech is in a league of its own. David and Ron, the heart and soul of the establishment, embody the values that are increasingly hard to find in the auto industry today: honesty, integrity, and professionalism. From straightforward services like oil changes and…

Great priceAir & cabin filter replacementTiresAuto battery replacement
JohnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My wife and I have had all our cars serviced at Advanced VTech, most recently new brake pads and rotors on our 2020 Mercedes GLE 350 which would’ve cost significantly more at the dealership. We’ve always been satisfied with the repair work and cost but what we like most about Advanced VTech are the owners David and…

Electrical repairTiresAuto battery replacement
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Another positive experience at AdvancedVtech! Their work is of high quality. They take their time to diagnose the issue correctly, have fair prices and stand behind their work. Lastly and perhaps most importantly they are trustworthy.

TransmissionExhaustTransmission repair
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been bringing my Infiniti G37 to Advanced VTech for years and have had a great experience. Dave, Ron and the rest of the team are excellent at explaining what is going on with the vehicle, and then follow up with what they think the best course of action will be. I had extensive repairs done to my engine and…

Air & cabin filter replacementAuto brake repairAuto maintenance
RuthLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 50%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change132—
Brakes39—
Tires38—
Wheel alignment35—
General repairs & maintenance35—
Tire rotations28—
Air & cabin filter replacement26—
Steering & suspension repair26—

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