Analyzing 6,815,2416.8M ReviewsFor 19,29019.3K Experts

Experts Reviews · Company report
Advanced VTech logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%54+3.8Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Advanced VTech

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.9★ from 636 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advanced VTech is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advanced VTech is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advanced VTech is better than 93% of auto repair shops.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advanced VTech is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advanced VTech is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Advanced VTech is better than 54% of auto repair shops.C
54

Reviews for your job

Customers hired Advanced VTech for 8 kinds of job.

Advanced VTech for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Transmission”

Alla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Right diagnosis, quality service, nice people and fare price. I will be back.

Reasonable priceTransmissionBrakes
Ayse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding service. One of the best shops in the northshore!!

Great priceTransmission
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service, very reasonable prices. trustworthy. A great place to take your car as they only do what is needed and do not suggest unnecessary maintenance items.

Great priceTransmissionOil changeService not listed
MaureenLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The mechanics at Advanced VTech are the best. They are honest and transparent in their estimates and repairs. I highly recommend them. They always go above and beyond in their service .

Great priceTransmissionAuto engine diagnosticAuto engine tuning
Lana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service and welcoming and accommodating people at Advanced VTech with high-quality service andWill definitely be back and will recommend the shop to others!

Great priceTransmissionAir & cabin filter replacementExhaust
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Awesome customer service! Advanced VTech is always my 1st choice. Had to get one of my cars prepped for a road trip as my son is taking it off to college and had them inspect everything to make sure all was a go. I requested some things to be done and tire rotation and all was well.

Great priceTransmissionTiresBattery
Prasad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Owners and staff is very transparent about the work that needs to be done and associated expenses. Personal attention and no gimmicks and tricks that dealership folks usually play.

TransmissionGeneral repairs & maintenanceTire rotations
JudyLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, Honest & Fair Price Take your car here for service Trustworthy means a lot when it comes to servicing your vehicle

TransmissionExhaustBrakes
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Another positive experience at AdvancedVtech! Their work is of high quality. They take their time to diagnose the issue correctly, have fair prices and stand behind their work. Lastly and perhaps most importantly they are trustworthy.

TransmissionExhaustTransmission repair
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Advanced VTech is a high-quality option vs using expensive dealer maintenance and repair. Ron and Dave are professional and honest. Their mechanics are top-notch. I highly recommend them.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Victor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Advanced VTech is my go to when my 2002 Jaguar XKR needs service. Rocco knows my car better than I do and knows just what it needs. I would recommend Advanced VTech to anyone looking for quality, reasonably priced service.

ExhaustSteering & suspension repairTransmission+ Quality
bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Great priceTransmission

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 50%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change132—
Brakes39—
Tires38—
Wheel alignment35—
General repairs & maintenance35—
Tire rotations28—
Air & cabin filter replacement26—
Steering & suspension repair26—

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