Waste management service · Wilmington, DE · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%71+41.7Reliability 26%62+16.2Value 15%82+12.5Craft & service penalty97−0.3Momentum penalty0−10Experts Score= 60Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#169 of 184 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 8%
4.9★★★★★67 Google reviews · 10 photos
97%five-star reviews
2.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Advant-Edge Solutions of Middle Atlantic, Inc. at a glance
Google reviewers rate Advant-Edge Solutions 4.9 out of 5 based on 67 reviews, highlighting punctual pickups, professional staff, and responsive communication for medical and hazardous waste services. Customers frequently note that the company assists with contract transitions and offers competitive pricing compared to previous providers. However, low-star reviews indicate concerns regarding aggressive sales tactics and discrepancies between verbal agreements and written contract terms, specifically involving early termination fees.
Google rating: 4.9 out of 5 from 67 reviews (97% five-star).
Reviews on this page: 67 Google reviews (61 with written comments).
Owner responses: the business replied to 79% of reviews.
Most recent review: July 2, 2026.
Service: Hazardous Material Removal Service serving Wilmington, Delaware.
Data from Google, last updated November 6, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Advant-Edge Solutions of Middle Atlantic, Inc.: 71/100 on this factor. Category median: 92.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Advant-Edge Solutions of Middle Atlantic, Inc.: 62/100 on this factor. Category median: 92.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Advant-Edge Solutions of Middle Atlantic, Inc.: 97/100 on this factor. Category median: 97.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Advant-Edge Solutions of Middle Atlantic, Inc.: 82/100 on this factor. Category median: 100.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Advant-Edge Solutions of Middle Atlantic, Inc.: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
67 Google reviews we collected
4.9of 5
5 stars6597%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
98%praise
Praise9998%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3636%
Speed & response1919%
Would recommend1414%
Quality & results1313%
Price & value99%
Communication66%
Honesty & trust44%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are very professional, prompt and reasonably priced.”
“Since moving to ASI Waste there has been no back up of BioHazard Waste and on crazy days they will even come same day to pick up if necessary.”
“I would recommend this company without any reservation for medical waste handling.”
“Nothing but excellent service from Advant-Edge Solutions.”
“ASI Waste has met all of our high standards: Competitive pricing, proactive communication, real time HUMAN support (calls always answered by someone…”
“has met all of our high standards: Competitive pricing, proactive communication, real time HUMAN support (calls always answered by someone you know,…”
“Dalton Holland was responsive, professional, honest & very friendly.”
People customers mention
Wendy4 reviews
Dalton4 reviews
Harris3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Advant-Edge Solutions of Middle Atlantic, Inc. for 3 kinds of job. Pick one to see what they paid and said.
MMichael6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
My company started using this company in 2024, the agreement was described to me as month to month. A decision was made to move onto a different company mainly due to logistics. So in turn, this company had placed into the contract a 5 year term. Yes, they got me and charges me a early termination fee, but also…
OverpricedHazardous waste removal & disposal
RRebeccaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★
J is aggressive and won't take no for an answer. When he does not get his way he is very unprofessional.
AAmanda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Advant-Edge has been wonderful since we switched to them after many years with another company. Wendy has been so pleasant and made every step seamless :) Thank you!
RRichard4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I would recommend this company without any reservation for medical waste handling. They are very professional, prompt and reasonably priced. I have tried a number over companies over the last 30 years and they are heads above anyone else I have used. If you have been gouged with increasing prices, fuel surcharges…
BB5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We couldn't be happier that we switched companies at BFH. Dalton Holland was responsive, professional, honest & very friendly. He made the entire process so simple. His follow-up along with continued support has been invaluable. A true five star company.
+ Responsiveness+ Punctuality+ Quality
PPatrick1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Dalton and his family are top notch. We were using a another medical waste provider and had issue after issue. Dalton and his dad met with us and helped us to end our contract . Advant -Edge Solutions is top notch, responsive and personal to deal with. Highly recommended !
My company started using this company in 2024, the agreement was described to me as month to month. A decision was made to move onto a different company mainly due to logistics. So in turn, this company had placed into the contract a 5 year term. Yes, they got me and charges me a early termination fee, but also with that invoice(now mind you there was no service associated with a earl termination fee), they added in a fuel surcharge and a regulatory complience fee. Even though no actual service was provided. I am happy to part ways with entities that conduct themselves like this.
Price assessment: Overpriced
Services: Hazardous waste removal & disposal
R
RebeccaLocal Guide · 12 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Our surgery center has been growing and the existing workflows around biohazard waste were not keeping up with the pace of our facility. Having the opportunity to meet Wendy from ASI Waste was a blessing. Wendy was always available to speak to and brought her frontline staff to our sites to walk through, assess and offer their services. Since moving to ASI Waste there has been no back up of BioHazard Waste and on crazy days they will even come same day to pick up if necessary. ASI Waste has met all of our high standards: Competitive pricing, proactive communication, real time HUMAN support (calls always answered by someone you know, not a computer), 24 hour pick up time for emergent requests and unmatched attention and support in all aspects of customer service. After getting ASI Waste service up and running, their service and support showed we should have switched over much earlier. Thanks ASI Waste
A
Amanda Fauteux3 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Advant-Edge has been wonderful since we switched to them after many years with another company. Wendy has been so pleasant and made every step seamless :) Thank you!
Response from the owner · a year ago
Thanks so much for the kind words! We appreciate your business!
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Richard Clark4 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
I would recommend this company without any reservation for medical waste handling. They are very professional, prompt and reasonably priced. I have tried a number over companies over the last 30 years and they are heads above anyone else I have used. If you have been gouged with increasing prices, fuel surcharges and the like I recommend you give this company a serious look.
Response from the owner · 2 years ago
Thank you for taking the time to recommend us! We appreciate the opportunity to provide your medical waste services!
B
B Barnett5 reviewsiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
We couldn't be happier that we switched companies at BFH. Dalton Holland was responsive, professional, honest & very friendly. He made the entire process so simple. His follow-up along with continued support has been invaluable. A true five star company.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 2 years ago
Thank you so much for the 5 Star review!
P
Patrick Healey1 reviewiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Dalton and his family are top notch. We were using a another medical waste provider and had issue after issue. Dalton and his dad met with us and helped us to end our contract . Advant -Edge Solutions is top notch, responsive and personal to deal with. Highly recommended !
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Hazardous waste removal & disposal
Response from the owner · 2 years ago
We appreciate your recommendation! Thank you for taking the time to let others know about your experience!
K
Kevin SLocal Guide · 12 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Nothing but excellent service from Advant-Edge Solutions. Our manager, Josh Harris, made the transition to their services very easy. The staff that come to pick up have been very friendly and professional. Highly recommend!
Response from the owner · 2 years ago
Thank you for the recommendation! We appreciate the opportunity to serve you!
T
Trace G13 reviewsiTotal number of Google reviews Trace has written across all businesses on Google Maps, not just this one.
Dalton and his team at Advant Edge are efficient, positive, and very professional. They send an email reminder out ahead of time to remind you about your pick up which is so helpful!
When I asked Dalton for advice how to transfer out of a bad contract with a large medical waste company (I will not name) I was stuck in to switch to Advant-Edge, he was honest and optimistic about how to handle it and made me feel confident and with a peace of mind on what to do. Everything has been smooth sailing since and we’re so happy to now be a customer of Advant-Edge.
Response from the owner · 2 years ago
Thank you for your kind words! We appreciate your business!
