Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
AdvantaClean of NW Chicagoland logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

AdvantaClean of NW Chicagoland

East Dundee, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 15 water damage restoration services · 4.9★ from 101 Google reviews

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Report card

Percentile vs other water damage restoration services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AdvantaClean of NW Chicagoland is better than 95% of water damage restoration services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AdvantaClean of NW Chicagoland is better than 93% of water damage restoration services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AdvantaClean of NW Chicagoland is better than 97% of water damage restoration services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AdvantaClean of NW Chicagoland is better than 100% of water damage restoration services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AdvantaClean of NW Chicagoland is better than 100% of water damage restoration services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AdvantaClean of NW Chicagoland is better than —% of water damage restoration services.–
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Reviews for your job

Customers hired AdvantaClean of NW Chicagoland for 8 kinds of job.

AdvantaClean of NW Chicagoland for water damage-related cleanup & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7

All 6 Google reviews tagged “Water damage-related cleanup & repair”

Darryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Patryk and Mathew were very professional and communicated what they would do each step of the process. They powered through not taking a short lunch until it was drying time… Looks 100% better and feels clean now! Highly recommend this company and these two technicians for your project too! Excellent work!

Great priceMold inspectionWater damage-related cleanup & repairWater damage-related mold removal
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team was great! They responded quickly to my issue and provided updates on times and steps they were taking. I liked both William and Charles professionalism and work. Did a great job cleaning up ant the end and each day plus wearing protective foot covers to avoid mess in the house. Really great!!

Mold mitigationWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
jordan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AdvantaClean is an excellent company. Their employees are amazing: very respectful, always on time, responsive, and caring. They walked us through the water remediation process thoroughly, but quickly (it's kind of a time sensitive thing). We couldn't have had a better experience despite our basement flood and will…

Mold cleaningWater damage-related cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
Blake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Pure professionals. AdvantaClean caught what our home inspectors missed, and did a brilliant job remediating mold in our basement. Would contract again (if needed...) and have already recommended them to friends and colleagues.

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
Zach6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From the initial inspection to the remediation, JT and his team were great. They made sure everything was clean and took the extra time for a walkthrough once the work was complete.

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
EileenLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 62%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Mold inspection15—
Water damage-related mold removal14—
Mold remediation10—
Mold mitigation10—
Mold cleaning8—
Water damage-related cleanup & repair6—
Water removal2—
Roofing2—

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