Experts Reviews · Company report
AE Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

AE Towing

Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 3,022 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AE Towing is better than 78% of towing services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AE Towing is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AE Towing is better than 87% of towing services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AE Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AE Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AE Towing is better than 43% of towing services.C
43

Reviews for your job

Customers hired AE Towing for 8 kinds of job.

AE Towing for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 30

All 64 Google reviews tagged “Battery” · showing 40

Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Polite. Friendly. Great service.

Battery
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everything was great

Battery
Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My help arrived on the scene quickly and got me on my way shortly thereafter.

Battery
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I thought my car needed to be towed, but the driver, who was very professional and knowledgeable, thought it was a battery issue, and he was absolutely right. Save me the trouble of towing it to the dealer.

Battery
LarryLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The driver showed up to tell me but he figured out what the problem was and save me a tow and fix my battery until I can replace it.

Battery
BrittLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used AE Towing several times through my insurance and every time they do a great job. They’re thorough taking photo/video before hooking up which I respect because I do that when I rent a car lol (can’t be too careful these days) I love the text alerts on arrival and drop off too. The drivers are all very…

BatteryBattery serviceCar towing
ELocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very efficient process, good communication, and the driver couldn't have been any nicer. He was there quickly and got my car going in minutes. Thanks so much!

BatteryBattery service
TLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car insurance picked this company to come help me with my car! They got here in a timely matter and were very helpful! Even jumped my mom's car when I asked! Both employees were very helpful and got the job done fast with a smile on their faces!!

BatteryCar towing
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was good, service man was friendly and courteous and started car quickly and provided follow up instructions Since incident happened on weekend I may need to call again b4 I can get it checked out

Battery
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris was so helpful in diagnosing my car's battery problem and getting it started again. He even took the time to show me how to check it and deal with it on my own, but also had great advice about getting it fixed/replaced.

Battery
RedBeard365Local Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were here in record time and towed our vehicle home. They gave us a jump after delivery and though our battery was weak we able to get the car going. Stellar dude! He was a cool and very helpful tow truck driver!

BatteryCar towing
Karaaira4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super friendly customer service rep. And extremely helpful driver. Would definitely recommend.

Battery
ToothlessLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Fast and professional.

Battery
HarilynLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and so nice!! Got my daughter out and in the road within minutes of getting there!

Battery
PattiLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guy that came out was so helpful inspected my battery and even gave me advice for where to replace it when I'm ready to at a discounted reputable company.

Battery
Suzanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The driver arrived 30 minutes sooner than the estimated time, jumped the battery quickly, and was personable and professional.

Battery
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very easy, driver very nice and helpful.

Battery
AbigailLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Available, knowledgeable and helpful! Would use again.

BatteryCar towing
Sonya6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were fast and professional.

Battery
CoreyLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician was prompt and courteous, knew what he was doing, and had us on our way shortly. From call to jumped battery about 20 minutes. Really impressive service!

Battery
AlejandraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott was fantastic and helped us out very quickly and got us on our way. Had cranky bored kids waiting in the van and they were on a short timer for losing their patience, so I appreciated how fast he made it out to help us, and how fast he got us jumped. Very friendly, efficient, and professional.

Battery
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My daughters car wouldn’t start when she got off of work.She has towing on her insurance policy.The insurance company called AE towing and within a few minutes AE towing called and said they would dispatch someone.From the time the call was put in to the time we got back home with the car was around an hour.Thank you AE towing

Battery
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and helpful! Thanks!

BatteryBattery service
Keagen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

EXCELLENT service!! Would recommend if you are in a pinch. I waited on the side of the freeway for 5 almost 6hours waiting for a tire service. But once my insurance chose these guys they were here in 45 mins. And gave me a jump!

BatterySpecial vehicle towingTire change+ Punctuality+ Quality+ Professionalism
douglas14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

P on time did a very good job very pleasant individual that did the work very happy with it thank you

Battery+ Punctuality
JackLocal Guide · 221 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Made the call for my dead battery an they were there to jump my car within 20 min. Late at night

BatteryBattery service+ Punctuality+ Quality+ Professionalism
Bethany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very quick and helpful! Went above and beyond. Great experience!

BatteryCar lockouts
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time, friendly, professional service. The tow truck driver ended up getting my vehicle going without needing to tow it into town. His first guess that it was the starter malfunctioning turned out to be correct. I appreciated the help and advice!

BatteryBattery service+ Punctuality+ Quality+ Professionalism
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service was quick and friendly. My car just needed a jump. Thank you so much for your fast friendly service.

Battery+ Professionalism
Liji5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Timing and service was awesome. They arrived in 15 minutes to take of my battery issue.

Battery+ Punctuality+ Quality+ Professionalism
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kevin probably had more important things to attend to other than my battery. But he was positive and didn't make me feel I was being an inconvenience. He was there quickly, he immediately got to it and I was on my way in short order.

Battery+ Punctuality+ Professionalism
Ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The driver which loaded my 190 B Ford falcon was really knowledgeable and professional and took the time to do everything perfect

BatteryLong distance haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
Floyd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent friendly fast service

Battery
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Helped us out within reasonable time and very nice and extremely professional! Even gave us friendly advice for future use of vehicle! Would highly recommend (10/10)!!

BatteryBattery service+ Punctuality+ Quality+ Professionalism
DebraLocal Guide · 302 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was stranded on I 5 mile marker 214 and Nathan came to my assistance. He was very kind, professional and very helpful to this semi disabled 61 year old woman. Thank you so much for your help. Sincerely,Debra Parker

BatteryLong distance haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
AmyLocal Guide · 194 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ben was amazing! will recommend!

BatteryBattery service+ Punctuality+ Quality+ Professionalism
B7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had a gentleman by the name of Dan come out for a scheduled vehicle jump or tow. He arrived on time and got my car started immediately. He also gave me some information about quality jumper cables and tips on how to make sure that I can do it myself next time. Highly recommended.

Battery+ Punctuality+ Quality+ Professionalism
TracyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fast and polite service. New car battery apparently doesn’t like to sit at the airport.

Battery+ Punctuality+ Quality+ Professionalism
Christy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fast and efficient service!

BatteryCar towing+ Punctuality+ Professionalism
Cj10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This company was assigned by my insurance for roadside assistance when my battery died. The driver was friendly and helpful, despite being slightly wounded at his previous assist. I would use their services again.

Battery+ Quality+ Professionalism

Show more battery reviews (24 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 24%Overpriced 3%Not sure 43%

Jobs customers hired them for

Compare with