How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAE Towing
Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 3,022 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AE Towing for 8 kinds of job.
AE Towing for battery service
Clear ✕All 109 Google reviews tagged “Battery service”
Highly recommend AE Towing! They were quick to arrive, very professional and I will be using them again in the future for any Tow / road side assistance needs.
From the beginning of my need of assistance AE Towing was very helpful and arrived at my home in a timely manner. Manny from the very beginning was very helpful and had me on the road very quickly. AE Towing is in my contact information and I will call on them the next time I have a need of their services.
I was at Walmart ready to go home when all of sudden my vehicle would not start…called my insurance provider and requested a tow truck service to either give a jump start or tow me to the mechanic shop… the tow service arrived within the time they gave me. A polite, clean and professional individual proceeded to…
Arrived in a timely manner and was very helpful.
My experience was great. The person who helped me did more than expected and me a very happy person. He was amazing. As well as the service.
Driver was cool and friendly, quick and professional, went above and beyond expectations
Very nice service did the job well
Great service from dispatch to Scott the tow driver. Very helpful, courteous and prompt. Would recommend.
I didn't catch the name of the gentleman that helped me but he was very professional he was very kind and even gave me a tipper too about my battery so I was very pleased
Just got some amazingly fast and professional assistance from a couple of your drivers/technicians! Thank you so much for the speedy assistance!
what an amazing experience. That guy was so nice, informational and supportive! I would recommend this business to everyone!!
The gentleman was very professional to answer my call and told me the service should arrive my house with in an hour. Indeed, the service person came within an hour and helped to check the battery and jumped car. The service person provided great service. I will highly recommend AE towing to my friends if they need towing service.
The tow truck driver showed up ast the time he stated. My car was too low to put on a flatbed. Another tow truck driver came to assist and "jumped" the battery which got thr car running again. No tow was needed after that and I made it to the Chevrolet dealership.
Professional, dependable, efficient! I've used their services several times and have been very satisfied.
Very fast and reliable service Thank you!! Best tow company in Eugene.
Quick, professional, easy. Bit of a wait for them to arrive but they communicated clearly with me and I knew what to expect, so no problems there.
I forgot to turn off my lights and my battery went dead.
This is the 2nd time my battery randomly died within 2 days. I Didn't even think to check my battery cable. The driver checked it fixed it I was on my way.. No problem. Thank you so very much coming out within 20 minutes On a busy morning.
A E Towing provided efficient and honest professional service and I recommend them highly.
These guys were great. Timely service, professional, and friendly. I would definitely recommend this company as well as use them again.
Very friendly, fast service
I’ve used AE Towing several times through my insurance and every time they do a great job. They’re thorough taking photo/video before hooking up which I respect because I do that when I rent a car lol (can’t be too careful these days) I love the text alerts on arrival and drop off too. The drivers are all very…
I used road side assistance because my vehicle wouldn't start after making a quick stop at the store. Was reading online all the codes it was throwing and imagining the huge repair bill heading my way. The tow truck showed up and he asked what was happening before even hooking it up and I told him and he just said…
Quick, helpful, good advice.
Very efficient process, good communication, and the driver couldn't have been any nicer. He was there quickly and got my car going in minutes. Thanks so much!
Excellent
My car door lock jammed and the door wouldn’t close. My insurance company said I’d need to be towed to obtain service. The AE Towing Tech knew how to fix and did so in an efficient manner saving me time and money! He was very pleasant. Next, my battery was dead upon starting my car. This was later in day.…
It were friendly and prompt
Technician arrived in a timely manner, quick jump start, professional and courteous service.
The service was quick and efficient. They arrived early and were fast at their job. Kind and helpful. Would definitely recommend them to others.
On time and great service
They came within an hour and they jump started my car immediately and I was able to go back to work. Thank You! Very professional and friendly
Geico’s emergency road service contacted A & E towing for me when my battery wouldn’t start the car. They gave me an accurate ETA, updated that with a phone call so I knew when they were leaving their last location, and provided the jump start I needed. The driver was friendly and professional. I’d call this company again.
Responded quickly with great customer service and kindness. I will definitely use their business again 😃.
The tow truck driver was very professional & friendly. He helped make what had been a very long & stressful day a whole lot better!
Dispatched by my roadside service for a flat battery. The dispatch called me to confirm, very friendly. My rescuer was courteous, and also friendly. My vehicle was started and I was on my way in no time
Great service. Would recommend.
Super fast getting to me and thorough.
Person #1Jumped car efficiently. Gave some extra mechanical diagnostic advice without request from owner. Already had same maintenance done. Person #2 took a 360° video of entire vehicle outside (possibly some inside). No permission, education or instruction from owner.
Prompt service got me on my way quickly!
Very prompt and arrived in about 20 minutes from my request. Very friendly and offered good advice to help me with my dead battery. I was very happy with the total service experience!!
Arrived within the hour, less than five minutes to fix me up! Fast courteous service, would use again.
Super easy & nice. Thought I would need a tow, but he was able to jump my rig instead. Costing less & taking no time at all.
Thought I needed a tow to dealership and found out battery cables too large for post. Service man fix the problem and saved a lot of anguish as I need my car for doctors appointments etc. He was knowledgeable and polite. Would recommend you’re towing company.
I forgot the driver's name, he had a red beard. We appreciate his helpful advise and being polite. Not many people are these days. Thank you!
Very friendly and helpful! Thanks!
I have used there service 3 times now they are all very friendly professionals who were right on the spot when they said they would be. And happy to be of service I will recommend them anytime I’m asked. Thanks AE towing
They gave me an accurate wait time and contacted me as they got close so I was able to get some errands done while I waited. Incredibly nice staff and troubleshooted before towing my car to the dealership.
Made the call for my dead battery an they were there to jump my car within 20 min. Late at night
12pm Christmas night I got off work to a dead battery. 15 minutes after calling my insurance company, they were getting my car jumped. Tons and tons of photos of my car for some reason.
On time, friendly, professional service. The tow truck driver ended up getting my vehicle going without needing to tow it into town. His first guess that it was the starter malfunctioning turned out to be correct. I appreciated the help and advice!
I just landed in Eugene at 11pm after a long day of traveling only to discover my car battery was dead. From the time I requested roadside assistance from Geico to when A E Collision showed up was less than an hour. Dispatch called me to let me know they had my service request, the driver called me when he was on…
My insurance company hook me up with AE. They said it would be about an hour. Of course, no one wants to wait around, unable to move on with their day because of needing to wait for a tow service, but that seems to be the standard wait time these days. They managed to get there quicker than the hour they had said,…
I called to have my car towed to the shop. The customer service woman was very professional and very nice. When the truck arrived, the driver asked me what was wrong. When I described the issue he knew what the problem was and it was the battery. He checked it and jumped the car, it started right up. He then told me…
They arrived quickly which was great because it was a very hot day. My car wouldnt start and the driver asked if he could hook it up to a box and see if he could get it started. He hooked it up and after a few tries it started up. Very professional and polite. Great service.
Friendly and professional, highly recommend.
Austin was awesome. Friendly knowledgeable kind and helped us get our car home. Very happy with this company! Dispatch was also awesome with communication. Great company!
My key fob was malfunctioning and they came to tow me home but instead was able to make my key fob work!
Awesome technition/driver... didnt have to wait long.. professional/courteous.. highly recommend...
Professional , prompt, courteous, and efficient.
Helped us out within reasonable time and very nice and extremely professional! Even gave us friendly advice for future use of vehicle! Would highly recommend (10/10)!!
Great guy!! Great service!! If I could give more stars I would. Took care of everything immediately. Thanks for being here early and getting me on my way. You’re the best!!!
Tech did an excellent job of diagnosing the problem with my truck. Jump started it straight away and avoided a tow. Great communication with everyone at AE!
Ben was amazing! will recommend!
Ben from AE TOWING in Eugene, Oregon arrived within an hour. He was very courteous and performed what service was necessary and was on his way. Ben was very helpful and a really nice guy! Thank you, AE TOWING and American Family Insurance. John Harrington
Arrived in a timely manner and had me back on the road within minutes with a good idea of what the problem was.
They’ve gone above and beyond for me several times in the last few years. Highly recommend.
Tech was very professional
The service provider was very kind and took care of jumping my car, in short order.
They were on time and very friendly. Thank you for your service!
Driver was just excellent. Early and had it charged very quickly. Terrific customer service rep and great attitude!!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 877 | — |
| Special vehicle towing | 154 | — |
| Local hauling | 119 | — |
| Battery service | 109 | — |
| Car lockouts | 91 | — |
| Tire change | 78 | — |
| Battery | 64 | — |
| Long distance hauling | 16 | — |
