How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAE Towing
Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 115 towing services · 4.8★ from 3,022 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AE Towing for 8 kinds of job.
AE Towing for car towing
Clear ✕All 877 Google reviews tagged “Car towing” · showing 400
Preston was great to work with in getting our car towed. He went above and beyond in all aspects!
I have a broken down truck I needed to get transferred to a flatbed to get towed to Boise. Any offered to assist at a $250 rate with a possibility of needing two trucks. Also, this was happening in the own yard on their own lock, there’s no travel talk about a rip off.
Thank you so much, Ryan! You were absolutely outstanding. What started as a stressful tow from Creswell to Coos Bay turned into a much more positive experience because of your kindness and compassion. You took the time to talk with us, made us feel at ease, and truly helped calm a very stressed family during a…
Helpful and compassionate dispatcher and very capable and friendly towtruck driver! I really appreciated their help and the driver made what felt like an impossible task seem easy and fast. Really grateful when I needed a middle of the night tow and a ride home. Thanks Trevor and John!
Mannie was a professional and quickly assisted with towing my vehicle. He offered duct tape to me when I mentioned I needed to tape up my windows and cover them from rain. I needed a lift back home, and felt safe riding alone with him. Highly recommend!
My pick up broke down near Lowell. Insurance company uses AE towing. I was impressed. They kept me informed of ETA, checked to see if the driver arrived, checked to see if the truck was towed to the right garage, and checked on the driver. Responsive and professional. Scott, the driver, was great. Highly recommend
My car was damaged by a hit and run driver and when I got to my car it was undriveable. AE Towing was sent out by the collison shop I called. They were prompt, polite and very professional. I really appreciated their service.
Great service
We had such wonderful service from Brett at AE Towing when our car wouldn’t start due to a recall issue. The time, hard work and care that he put into towing our car safely made a stressful situation a little lighter. He was professional, kind, answered all of our questions and took excellent care of our car. I highly recommend Brett and AE Towing!
The tech was very nice, patient and understanding. I had a lot of stress and anxiety about the entire situation because I don't know anything about engines and all that. I am very grateful to him.
Picked me and my vehicle up, then took us home without issue.
My driver was polite and very efficient
Great service, had an emergency that needed priority and they came super quick. Highly recommend
Our dead Tesla EV was towed from Sutherlin to Salem by your driver Jared. He was very professional and pleasant. Charges cover by Tesla, so I do not know cost.
Arrived just in time, as the County Parking girl was just about to call to get our vehicle towed. Fast service. 5 minutes later and it would have been too late. Most appreciated.
Kind and professional tower.
These guys were very solid today. I called my insurance company for roadside assistance (I needed a tow), they got in touch with AE, I was told it would be "up to 60 minutes" but Brett was there in about 15. He was friendly but also very professional - my car (an NA Miata) is lowered and required a flatbed. I was…
If ever needing a tow again, I will definitely call AE Towing, specifically Raul. He was very professional from start to finish. He waited for us sisters to figure out the best solution and reassured us we’d be fine. His truck was very clean, made sure the cab was comfortable for the ride home and was a delight to…
Quality and timely service, with friendly driver and a clean cab to ride in.
Highly recommend AE Towing! They were quick to arrive, very professional and I will be using them again in the future for any Tow / road side assistance needs.
The driver was great, friendly, and quick!
Fast and attentive. These guys always rock.
Not impressed guy had me pushing buttons and running levers and then when I asked him to put my truck facing east so I could get to the broken part he told me no
Very pleasant and experienced driver. Would highly recommend.
Quick and precise. A professional company
AE towing was nothing but professional!!! They had the Equipment necessary to do the job!!! After several other tow companies coming and not being able to tow because they didn’t have the right equipment!!
Towing: Service was excellent from first call to confirm request to the driver who picked up the vehicle. Pick up was a disabled Tesla, in a yard parking area off an alley. The Tow truck driver was professional, maneuvered the tow truck easily in a tight alley. This was part of a warranty service issue. Don’t know the price so will answer Not sure.
Great service. Very quick and professional.
Fast, helpful service. Clear in their timeline and communication for arrival.
I had broken down and I had absolutely the most kind and well handled business around. I thank you and would give you a five out of five stars. It's nice to have good quality people come take care of me. Thanks again. I am sorry
Extremely satisfied with service. Raul arrived on time, was extremely courteous, helpful and very professional. Got me to my destination without a problem, I highly recommend him and AE Towing! Thank you!
Driver was polite and quick.
They were very kind and considerate when I called. They arrived quickly. Excellent service.
He got there very fast within thirty minutes. He was kind courtesy and very professional.
Amazing! They showed up twenty minutes earlier than scheduled, and treating my car like it was a precious thing looked like second nature to the tow guy. I was so impressed. They made a stressful breakdown miles from home feel like a pleasant side trip. I will never use any other tow company.
Quick response, professional and very friendly. Shout out to Zach for rescuing me on a busy Friday night
Quick response time after I was stuck waiting on the side of the road for a competitor to pick me up for hours. Would've just called AE first had I known.
Nice professional driver.
The driver was knowledgeable and impressed my husband with his experience, my husband was a tow truck driver back in the day so it's hard to impress him.
Highly recommend. As soon as he got there , he made sure to get me situated in his truck and the truck was warm and had heated seats which I was especially great with below freezing temps.
Kind and courteous
These guys were super fast, efficient and nice on to of that! I hope I don’t need another tow but if I do I will definitely call again.
Professional and kind. Showed up fast and got my car out of a ditch quickly. A+
They were very polite and got to our car within 10 minutes of calling them. Great service.
Beau was great. Highly recommend!
Brett was amazing, fast and courteous. Thank you for the wonderful experience!
Mike texted to let me know what time he would arrive and he was right on time with his tow truck. He was professional and polite so I felt safe giving him the key to my car. He worked carefully but quickly in loading my car and towing it to the garage. I was very pleased with the service and will gladly recommend them to others.
I’m so thankful for A&E towing! They were very quick and efficient and made the process a lot less stressful!
Arrived promptly, driver was awesome & got the vehicle back to my house without a hitch.
El conductor de la grúa fue tan amable y servicial , excelente servicio !!!’
He work towing. Did very good driving safe before bad weather. Thank lots
My car broke down and thankfully I have roadside assistance. AE towing came quickly and was able to tow my car home safely and easily. The dispatcher was kind and tow driver professional. It was very calming and helpful in a stressful situation for me. I would recommend them to anyone in a similar situation.
Had our car towed from our home. Scheduled the appointment through our insurance. They showed up exactly when they were scheduled. Took maybe 10 minutes to get on the truck. Would highly recommend.
The man who helped us was so kind and quick, considering the early hour of 6 am. We were freaking out and he shows up and said it’s ok, we love to help & we will help you. He is great and I wish we could know his name to thank him personally.
The tow truck driver was very helpful getting my car hooked up and taken to my mechanic. He was prompt nice and very friendly.
I had to be towed from coos bay to Salem. The tow company and the driver were communicative and kept me apprised of when they would be arriving and the driver even called about 10 minutes before arrival so I would be ready. The driver was polite and professional. Thank you.
On time friendly
The gentleman who helped us out was so very kind. We are so grateful fir his help.
Good tow service. They arrived on time… knew what they were doing. My vehicle which is 100% electric has no spare tire. Also one can’t really tow it the normal way. All was taken care of, including a ride to the dealer. Thanks
Operator was quick, friendly, and had a great attitude.
Quick response time, friendly and efficient.
I hit a median and bent the rims on two tires. I was 65 miles from home with my two boys. Exhausted and stressed but my driver was so great. He towed the vehicle, mad room for us to ride along and dropped me at my house after. I was so relieved that it was all taken care of so quickly. Thank you so much!
I had to get my car towed on Thanksgiving. I was prepared to wait hours when in fact, it took less than 30 minutes for them to get to my car. Technician was nice pleasant and efficient. I felt my car was in good hands.
Got a tow. Super careful with my car, fast response time, friendly service!
Great experience and showed up in a timely manner. I would recommend to anyone.
Quick arrival through insurance. They called to let me know an approximate time for arrival. Driver called 20 min out. Nice guy, he loaded my car quickly and his truck was clean. Rode with him to the shop. Quick unload.
Very prompt!
Got into a car accident last night and had to get my car towed. I appreciate the fast and friendly service during a hard time for me
Very amazing communication. Great service as well.
The tow guy was professional, courteous, and friendly— highly recommended—-
Driver got to my truck in a good time and took where I needed . Very professional and courteous… would use them again!!!
They got there in s pretty good time helped me out my tow driver i got was super helpful and efficient im overall satisfied with the help i received
Alex, the driver, was excellent! Needing your car towed is stressful but having a calm, empathetic, courteous and QUALIFIED! person show up is priceless!!!
Awesome
The driver was very sweet and professional. He kept intouch frequently prior to arrival.
The tow truck driver got to us in under an hour, got our car loaded up quickly and safely and was very nice!
Prompt and very friendly
AE Towing was great! They arrived quicker than predicted and the driver was a pleasure to work with. Would definitely use them again.
I can't remember her name but the Tow truck operator they sent really made a lousy situation (car accident) a little easier for me to deal with. Highly recommend!!
Driver was awesome. Knew what he was doing, they were early. Couldn’t ask for anything better!
Great service. Vehicle was loaded in minutes.
On time and very professional
Everyone made me experience excellent. I am so appreciative for their kindness and how smooth the towing process was.
These people are in cahoots with Willamette Gardens apartments and probably others! My car was towed from my apartments without any notice because they couldn't see my parking pass on my dashboard! Do not understand how the office authorized or allowed this without checking who's car it is and calling them...Then…
The person that came to tow my vehicle was great, but the office person I talked with was very unpleasant and condescending… The over all wait time was shameful. I waited all afternoon for my tow and at about 5:30 I called to let them know the place I was having it towed to was closed and we would have to do it in the morning.
Kept in contact as much as they could, turned out I didn’t need them and it was easy to cancel
Great communication and very friendly! Would highly recommend if you need help 😊
Well done. Very careful. Accommodating!
Great service and super friendly. Would 100/10 ask them to tow me again
Very fast, responsible with my vehicle. Beau was very nice and quick. Highly recommend.
Great communication and professional service. Can't thank them enough!
AE was fantastic. My call was answered with professionalism & then communicatied proactively throughout. They showed up when they said they would and got our car to the shop first thing in the morning so work could begin when they opened. We needed an easy button. Thank you for making towing our car so easy.
Very professional and fast. The gentlemen I spoke with were both very kind and incredibly patient with me and helpful. Definitely recommend! Thank you!
Good service!
Reasonable time arriving, very knowledgeable gentleman, very efficient, polite, friendly. Would give him a 10.
Very nice personal interaction, and even though the car was parked in an inconvenient spot they managed to still get it on the truck!
Nicest tow company I have ever had to use. Highly recommend to anyone. Made me feel comfortable ans communication was hands down the best.
Awesome service, driver came quickly and neighbors kids got a good show watching a huge tow truck lol
On time and very thorough!
AE Towing did a great job when my rental car stopped working. It was a challenge getting the vehicle out of the parking space it was in because it was a hybrid & wouldn’t shift out of park. It took 2 tow trucks and a lot of work but the drivers got it done. Would recommend AE for anyone needing a tow!
AE Towing was awesome - called me within 10 minutes of me filling out the request with my insurance provider on the easy online tool. Said it would take 30-60 minutes for the truck to arrive, but the driver, Brett, called me about 10 minutes later and was already on his way! The overall load up took about 20 minutes…
I think my tower’s name was Jared? Total pro. Cool under pressure in a very tense situation getting my rig out of a vineyard. Well done A&E.
I had enterprise renter vehicle and the engine was broken in Eugene, OR. Enterprise send AE Towing company for broken car and their service was wonderful. Driver called me two three times to make sure our safety and show his concern to help me for car exchange from enterprise. It was really a painful time because…
Really not sure what to post. The last time I tried to use this place and use insurance I was told I had to pay for the service first and then get paid back by insurance. This time insurance called them and they towed without me paying out of pocket. So really if I had to choose I don't think I would use this…
AE Towing provided exemplary service! They were very prompt in their response, great with communication & everything was said and done in less than an hour! We are so thankful!
The response time was very quick was less than 10 minutes and the young man who provided assistance was very polite and very helpful
Excellent service prompt response.
Bo was very nice and he did a professional job. Enjoyed conversation with him on the way to Florence.
Fast, caring, and knowledgeable.. thank you for keeping my family safe and transportation to car repair.
Great communication and friendly interactions all around! Thanks so much!
My car was towed very quickly. AE Towing is a good team. Thank you
Friendly staff and quick response time. Worked carefully and quickly to tow my car. I am glad I was recommended them.
The pick up was right on time & the driver was very nice and was quick to load my car.
I wasn't there for the tow, but as far as I know, my car got from point A to point B without incident and in a timely manner.
AE towing was contracted by Geico's road side assistance to tow my car after a breakdown. I was initially sent a message saying they would be there in an hour. That hour came and went and I was sent another message that said it was moved to 2 hours. They eventually showed up after 2.5 hours. On our way to the…
Very helpful and was able to perfectly navigate long winding driveway for vehicle recovery
My car’s engine blowed out all oil because I did not cap it well. It’s stuck at 9:40am. So I called the towing. About 11:00am the tow truck came. The driver was really friendly. I’d say it is very fast to get the service. Thank you.
Thank you AE towing!
Jared at AE was fantastic! Great communication around ETA and in person, on-site. He was willing to attempt to unload my 2025 Rivian R1S off the flatbed and in to my driveway but this proved impossible due to the geometry of things. He was then able to unload it successfully along our curb on the street. The R1S…
Great service! Very nice and accommodating driver too. Price was too high, though, but that’s a sad reality these days.
My car died last night and I was stuck. AE Towing was very responsive, easy to communicate with, quick to arrive, and super friendly. Couldn't have asked for better service in a stressful situation. A+
Very accommodating, had a tight window for pick up and a difficult property to maneuver rollback in. The driver was a champ in get around the property and securing the vehicle. Nice work!
The communication via text message was consistent and accurate. Brett the driver answered our questions with kindness and professionalism. His actions and experience made us feel confident that our vehicle was in good hands and would be taken care of. Would highly recommend.
Was very happy with the service, and the driver was great and recommended.
Towed us 50 miles in the middle of the night! Scott was incredible friendly and answered all of our questions and got us going! Would definitely recommend!
Good job Fernando!
Great, fast, and very nice people. Was super grateful for their service. Our driver was there in less than 15 minutes and it was after hours at midnight.
Thank you, Nick at A&E towing for such great service! You are so efficient and so nice. Thank you for letting my grandsons look in your truck and honk the horn. You made their day and helped me out getting my vehicle to the shop. I’d highly recommend A&E towing. From start to finish they made my stressful situation a little easier. Tammy Bousquet
The driver was great! He loaded up the truck and was on his way.
Great driver with a well equipped truck
Prompt and courteous service.
On time…courteous and knowledgeable! No complaints at all!
Service was included in dealer guarantee. Driver was excellent. Friendly and considerate. Wait time was about 90 minutes.
I know nobody likes to pay $200 to tow a car five minutes away. Nobody enjoys when their car craps the bed. But the drivers with A&E certainly make it easier. Kind, courteous, and efficient with your time. No complaints for the second time :)
Service was qick under 20 minutes to get to me and unlock my car... Drew is a true professional
Nice guys on time
Quick response, professional, great service
Cory was extremely professional and prompt!
The company was very responsive. They communicated very well through the whole ordeal. The tow truck driver was very professional and pleasant. Glad we used your company. Thanks
Very fast service thanks Paul
Every time I use this business they are amazing. Nice trucks nice staff. Great service
I needed two tows, and both times the operators were highly skilled and courteous. I am very satisfied with their service.
Driver was cool and friendly, quick and professional, went above and beyond expectations
Service was quick. Driver was knowledgeable and courteous. No problems.
Very nice service did the job well
Quick and easy
Great service every time.
Tow truck operator Dan was very professional, patient, meticulous and personable. Communication with this business was continuous and timely.
I am so grateful for our tow truck driver Dan! He went above and beyond to help me get our wrecked 63 VW transporter into the garage so it is safe. He was not only kind and empathetic he was super knowledgeable and a creative problem solver. Thank you!!!!!
Great experience!
I was impressed with the puncuality of the arrival of the tow truck. The driver was very nice and answered all my questions, he took very good care with my Jeep!! Thank you for a great experience!! The overall experience was awesome!! I also recieved follow up texts and calls!! Thank You, Sincerely, Diana Matthews
They were timely and friendly when my car failed on the freeway. They picked me up and took my car and I home
Service was quick and efficient. The driver was very very good at his job and just overall an awesome guy! Great experience!
Great service, driver was great!
Driver was fast & very friendly. He even had a carseat for my grandson.
Fast & friendly service... convenient payment method!
Quick service, great communication and a fantastic driver!
Rick arrived on site much faster than the company had estimated so that was a blessing. He was courteous, informative and professional. Quite amazing considering it was after 10:00 PM.
It was a busy day so it took a few hours to get my car moved, but once AE was here, the tow went very smoothly. Everything worked out about as well as it can on a day where you need to tow your car to a shop.
They are punctual, polite and professional and I would recommend them to anyone needing tow services.
professional, polite, efficient
My driver was polite, timely, and patient. Cory loaded up my vehicle quickly and efficiently, and was very communicative with all the information I needed to know! He answered all my questions and made me feel like my input in the situation was important. I would recommend AE towing and Cory to anyone that needs roadside assistance :)
Awesome experience - first time having a car towed in several years and they were great - kept in contact, arrived when they said they would. Driver was very professional and personable.
My driver was kind, and adapted to my vehicles “unique condition”. Very positive experience!
Friendly and knowledgeable man who came to get my car. Good communication and did all things well
Great service from dispatch to Scott the tow driver. Very helpful, courteous and prompt. Would recommend.
Just got some amazingly fast and professional assistance from a couple of your drivers/technicians! Thank you so much for the speedy assistance!
The service showed up early and was able to complete his work quickly.The operator knew his job and did it well!
They were prompt and courteous when we called for a tow. They communicated with me about what to expect and what to do, and the driver was professional and polite. I would definitely use them again if needed.
Great job was fast and stayed until car was in garage at Walmart auto center
Towed my car to the mechanics for me when it was not able to be driven. Fast, professional, overall mad a difficult situation that much easier for me.
Towing is never fun but the representative was efficient, professional, and knowledgeable.
Went great and they arrived super fast, i got new tires and am back on the road. Thanks everyone.
Excellent service, quickly!
Unfortunately nothing went well for this company I waited over three hours for them to show one excuse after another why they couldn’t get here like oh driver had to get a different truck oh the driver had an emergency of the driver needed gas oh the driver is at the yard he is on his way
My car was dead in my sloping driveway with the parking brake set, so not a straight forward job at all. These guys were diligent and persevered to solve the problem until they got it up and out. Really appreciate the effort and care. Thanks!
Showed up quickly, very friendly and did a great job. Highly recommend!
Great professional service and very friendly! You guys ROCK! Thanks for the help!
Had a great experience with this company. They were communicative, prompt, and considerate. The driver had a great sense of humor and was really great at his job. Absolutely great service!
friend, professional, and on time.
Very professional prompt service
This company was excellent. I waited a half hour tops. The driver was very nice and professional. I will recommend them to my friends and definitely use them again. Great service.
Very friendly and prompt service
Great Guys to work with. Went Perfect
The driver got me where I needed to go.
Great service from a great employee! I highly recommend this company and driver.
They were really nice and very efficient. They came and got my car right away. They are the best Towing company I've ever used.
On time,efficient
Extremely quick to respond, helpful and efficient.
Very helpful and prompt service 👍
Great service
On time and excellent service!
Cool guy, didn't mess around, and got the job done as quick as possible.
The gentleman was very professional to answer my call and told me the service should arrive my house with in an hour. Indeed, the service person came within an hour and helped to check the battery and jumped car. The service person provided great service. I will highly recommend AE towing to my friends if they need towing service.
Professional, prompt, did what they said and efficient!
Awesome service from Corey!
Very courteous and quick
Showed up quickly and got my car where it needed to go.
Easiest tow job I've ever experienced.
AE towing is as great! They responded quickly, the driver (Austin) was friendly, and they checked in with me afterwards to make sure everything went well. Excellent customer service!
Awesome response time, professional and courteous driver. Clean truck to ride in. Will definitely be my first call should I need a tow in this area again
Fast, efficient, friendly.
I was impressed they came rather quickly not once but twice
Excellent communication via phone and text. ETA regularly updated. Pleasant and reassuring experience while dealing with a stressful situation.
Professional and easy to work with!
I would highly recommend this company for Towing! They were fabulous I was not even there in person, and they walked me through every stage of the payment process which I needed to do over the phone, I am not particularly tech savvy and they were fabulous! It really eased my stress to know that they were there and…
Our driver was friendly, quick, and professional. He had only been there for 2 months and treated my car like a dream. Would definitely recommend.
I gave instructions on where to tow and leave the vehicle. They instead left my car in the wrong place and left the key in the ignition instead of the repair shop drop box. Not cool.
Friendly and quick
Communication was great. Difficult area to tow so the manager came and helped. Very pleased with the service.
This was such a positive experience. They were incredibly quick in responding to our insurance request and were onsite within 60min. I appreciated the communication and the excellent customer service.
The guy that came out was really nice. The company kept me informed on when they be there through calls and texts and also texted when car was dropped off
Showed up fast, unloaded fast
I was told an hour wait, called them at about 75 minutes and was told another hour! Then when he got there he told me I could just drive it if I wanted and I went back and forth with him until he finally towed it like I had been waiting for over 2 hours for. After all of this it was fine!
Great service, these guys got my car out of a tight spot and safely to the auto shop for repair. Highly recommend!
Scott was awesome! We appreciated all the communication with dispatch through the ordeal. Very nice, professional and responsive company
The driver was very kind and helpful. They should up in a reasonable amount of time to help me.
They helped a ton when I was stranded with a broke down car 2 hours from home. Their dispatch was far more cooperative and helpful than my own insurance. I had an excellent experience.
I have a 1997 burgundy Cadillac DeVille thatis lowered and sittin on Tru 144 spoke wire wheels, which is cool and all but can be a tow truck drivers nightmare! And unfortunately, I have had my Caddy towed a good handful of times and I just wanted to say that the gentlemen that showed up with the flatbed last night…
They showed up in a timely manner and he was a nice man and he took my car where he was supposed to take it.
Great to work with. Quick service.
I went into the store and came back out to find my key would no longer turn in the ignition. I called my insurance company to get a tow and AE Towing was dispatched. From beginning to end they were in constant touch updating their ETA and everyone from the dispatcher to the driver was friendly and quick!
Communication was great. Service was friendly and professional
Arrived quickly, friendly and helpful
Such great service!
Driver was exceptional. Fast service and courteous
Fast, professional.
Fast friendly and professional.
They were prompt and nice. Thanks!
Knowledgeable, professional, courteous, and treated my car with respect
My car randomly broke down. AE was able to get to me very quickly. James was efficient and helpful - giving us some much needed advise.
I was going through some radiator difficulty and this awesome local company came tow my rescue a couple times over. I would recommend them to anybody needing a tow. Thanks again Drew & Scott Jedi
They were kind and curious. The only issue was how long it took due to an emergency they had to respond to prior to helping us. Understandable but, was still annoying to have a time and then it kept extending. All in all a great service though.
The driver Jason was rad, he's was laid back, fun to talk with but very professional at the same time
Did the service requested, was courteous and did a good job.
Great customer service. Thank you!!
I was late to work, truck broke down and with in 30 min the tow truck driver was their. He was professional calming and got me across town to my destination. Great guy.
My car was disabled due to my serpentine belt busting. I called my insurance for roadside assistance and this was the company they contacted. The driver was very nice and helpful, made sure my daughter and I were safe in the truck before towing the car. Pleasant conversation and quick. I would definitely recommend this company if I needed.
Fast and great communication!
Their service was quick and very professional, driver was very nice and able to place my Van in a different spot. Would highly recommend their service.
Everyone involved in the transaction was very pleasant and courteous. Cory, the driver, was super nice and knew exactly what he was doing. I felt very confident in having my vehicle transported by this company! A big thanks to them for making this frustrating moment simple, efficient, and worry free.
Awesome guy's did a great job 👍
Prompt, professional, & personable. Communication was excellent. Thanks for helping me get safely home!!
Fast, professional, courteous, excellent communication.
Professional, dependable, efficient! I've used their services several times and have been very satisfied.
I wasn't able to stay with the car and they did an awesome job finding it and getting it to my home.
Communication was great! My insurance company setup my tow & the main office contacted me directly soon thereafter. Dispatcher made sure to verify what they needed to get to me & let me know the tow truck driver would contact me also. Corey was the tow truck driver who I worked with. He called me up to let me know…
He was polite and carfull with the car.
Driver was on time and did a great job
Had an issue with my Volkswagen this morning, needed a tow to the dealership, my tow driver Jeffree in Eugene, was timely, informative and professional. Loaded my car up quickly and dropped it off just as efficient. Very appreciated
Very friendly, helpful and safe. Only negative was the wait time
I had an excellent experience! The driver was courteous, fast, and efficient. My car was picked up and taken to my mechanic in a jiffer without any hassle.
Super Fast & friendly service! I feel bad I can’t remember the drivers name but he was exceptional! Thank you so much
The tow truck drivers were incredibly kind, polite, and completed my tow with care to my vehicle. Thanks !
Extremely profession. Thank you guys.
They made it quick and easy!
Fast courteous service. Thanks AE!
Service was great, showed up on time, and was professional and freindly.
On 3/21/23 about 5ish am, my friend's car broke down in the road on Hwy 99. It was nerve wracking and she needed quick help to get her car towed to the auto repair shop. I called AE Towing and Tom was so helpful and transparent about the cost and what to expect. I asked him to please send a driver that speaks…
Operator friendly and fast.
AE Towing got me out of a tight spot with a ton provided by Scott. Very quick help and he was an awesome guy. Thank you AE and Scott!
Fast, friendly service!
Great, fast service, the driver was very nice.
The driver was very friendly and helpful
They Towed my car because i was “illegally parked” . They stack outreagous fees on top of it as well. They tried to charge me 75$ dollars for a “one day fee” because my car was picked up at 11:45 and i called in at 12:17. Because 30 minutes is an extra day. Fortunately i talked out of that one . Meaning they tried…
The driver was exceptional. He was very professional and friendly. He was even able to drop my car inside my driveway when others have told me that wasn’t possible. 10/10 service I would most definitely suggest or use this company in the future just based on the transaction with this driver. Thanks again!!!
Easy tow and good customer service
Keith was awesome. Went the extra mile to get the car into our garage even though we have a small driveway and a lot of cars.
Very fast and reliable service Thank you!! Best tow company in Eugene.
He was kind and quick at getting our vehicle to the shop! He even laughed at my bad jokes.
Fast response, friendly employees. Will definitely use again!!
Very prompt with contacting and getting my car. Very professional. Thanks.
Professionalism & he got my car to the repair shop in a timely manner; when all others failed to come to the rescue.
They were communicative and efficient. Thanks!
Fast, friendly service and he was careful with my car.
Friendly, prompt, professional. Thanks!
Claims they called and left me a voicemail to confirm the pick up, phone shows absolutely no calls and my voicemail box is full so it's impossible to have done so. Don't waste your time with this company. Shout out to Rays Towing, literally there within a half hour while AE told me two hours.
Recently I traveled to Eugene and had an unexpected mishap with my car. These guys came to my aid and towed my car to a family members and also dropped me off at a motel for the night. Professional, friendly and great service.
Alphonso was prompt and very professional..I give them 5 stars!!
Car towing twice
Fantastic service! The person who helped me was prompt and friendly
Renee and AE Towing provided excellent service- further exemplified what Customer "Care" is all about. I can only thank them for helping me a an ultra-stressful moment. It was indeed a Happy Friday when the came to tow my car to Goodyear. Thanks, Austin
I had my car towed by A and E towing twice in the last week. Their response time was great, but the first driver had no idea what he was doing. Being in the maintenance field I have experience with rigging equipment. When he hooked up to my car I told him he needed to rig it from the bottom as he was pulling the…
They were great, had one of our service vans breakdown on Beltline, they responded quickly and got our van safely to a repair shop
Very timely and helpful. Went above and beyond when I wasn’t able to be with my car when it needed towing—and towed it to a repair shop for me. It was hassle free; I definitely recommend them!
The service is awesome! The arrival time was quick! Also the young man that picked up my car was very kind and professional. The service with this company is superb!
Quick service and the driver was top notch.
When they showed up they looked at the car to see how they cod load it up on the flat bed with out causing more damage. They made sure I had a ride before they left. When they got to my house they put the car exactly where I wanted it with out any questions. They took there time to get it off the flat bed with out…
Tow truck operator was patient and friendly. The representative I spoke with on the phone was also friendly and helpful. They got my car where it needed to go without an issue.
Prompt help. Very friendly service
A E Towing provided efficient and honest professional service and I recommend them highly.
Driver was prompt, friendly, and very helpful.
My alternator went out on me after picking up my car from the shop I hadn't had it for 3 months it was a good drive but it wasn't the right one for my car and after driving on campus area in Eugene my car stalled and died on the middle of Franklin boulevard. A sweet girl came in a 98 black Honda Accord tried to help…
These guys were great. Timely service, professional, and friendly. I would definitely recommend this company as well as use them again.
Very nice driver picked up my car and delivered to my home. Fast efficient and courteous.
Very easy quick and helpful
They were able to get our roadside disabled vehicle from a cramped parking spot to a service center 10 miles away in under an hour.
Great customer service, dependable and very helpful.
Great service, friendly staff, professional and on time.
Met the coolest tow truck driver and a new friend. I appreciate your help and a good chat. Much respect. Thanks Kyle. AE Towing is a lucky to have a great employee like you.
Great experience. I highly recommend.
Driver was friendly and got me where I needed to go. 5 stars
Very friendly, knowledgeable, courteous driver. I would highly recommend them!
So fast and professional!
They got to me fairly fast. When they dropped off my car they put it in exactly the perfect spot I asked them to.
Super professional team, driver was friendly and helpful. No stress or anxiety involved with the whole processs. Was able to get a driver dispatched within 5 minutes and showed up 15 minutes later, met me at my drop off location and we parted ways. Forgot the drivers name but he deserves all the praise.
Picked me and my vehicle up very quickly and professionally dispatched us to our destination. Thank you for great service.
Was on time and very friendly and efficient! Very impressed.
I’ve used AE Towing several times through my insurance and every time they do a great job. They’re thorough taking photo/video before hooking up which I respect because I do that when I rent a car lol (can’t be too careful these days) I love the text alerts on arrival and drop off too. The drivers are all very…
Quick and safe. Very personable and accommodating. I kept being surprised. Outstanding customer service, calling for help choose AE TOWING.
Friendly, fast service. Very professional, and I would recommend AE Towing.
(Cory Tow truck driver) Really chill dude and great towing service. 10/10 - The blue tundra wrx dude 🤙🏽
i needed roadside assistance through my insurance, and ae towing was dispatched to tow my car. i was so impressed by how quick, easy, and professional they were getting my car from point a to point b! they really took the stress and headache out of the equation for me. special shout-out to the awesome driver David…
Great experience overall
Quick, easy. No one wants to deal with their car being towed, but if you need to, these guys are good.
The service was excellent
The driver was very nice and professional. It’s always been a good experience when doing business with this company
I am the second person in my circle who have had to wait 6 plus hours waiting for emer tow Call BC in Saleml soo much better!
Jason handled my tow like a real professional. He arrived well before the ETA given and did everything he needed to do to make sure no extra damage was caused to vehicle or environment.
My driver was very thoughtful and kind. It was very fast from the time I made the call until they arrived. I was hooked up and on my way to the auto service within 30 minutes. I highly recommend.
Received a phone call from dispatch who was kind and informed me what the procedures were. Not many people are honest in the morning lol. Anyway, got a call from Jason around 6am'ish. He said he will be arriving shortly, but I told him that my appointment is not until 8am, so he said he will come by around 7:30,…
Contacted my insurance company for a tow. AE contacted me to confirm my scheduled tow well in advance and came right on time. Thank you Jason for making it all happen!
Jason rocks.
Jason at AE Towing was absolutely the best! He was so understanding when I struggled to explain my location, not being from Oregon I did not know what highway I was on but he found me, and let me go home to the tow location and wait instead of waiting in the cold. Then he spent a lot of extra time angling my car…
Great and friendly service! They showed up much earlier than original estimate. Thanks for being the bright spot in my otherwise lousy day! 🙂
I used this service through the roadside assistance. The driver was helpful, knowledgeable, and friendly. He was also efficient. Thank you for the quick response.
My car insurance picked this company to come help me with my car! They got here in a timely matter and were very helpful! Even jumped my mom's car when I asked! Both employees were very helpful and got the job done fast with a smile on their faces!!
Broke down on the freeway, they were quick arriving on scene and made the process was super easy. Super helpful
They kept in touch with me frequently to let me know when they were arriving. Kind and courteous people.
Company was prompt and tow truck drivers were friendly!
This company was very prompt. The gentleman was very nice and professional. I would recommend this company to anyone!
Everyone was polite & friendly. Jesse, the tow truck driver, was able to get to my vehicle quickly and did a great job of getting my vehicle into my driveway, despite me living on a busy street with a lot of traffic and not much room.
Very helpful Driver, smooth ride and very quick. Definitely recommend them. Dispatcher I talked to was also friendly and helpful. AE towing use them if you're in need.
The person who called to check on me was friendly and comforting during a very stressful time of breakdown driver was well prepared.
Super rude unprofessional service predatory business that I can't believe hasn't been sued more of course cash only scum bags
Fast service, professional, got to job done in a timely fashion. Highly recommend.
Marcus towed my car. I appreciate the extra he did for me. He didn't have to but a lil extra helps for a person having a bad day. The sad guy standing next to his subi.
My Truck was totaled in a wreck. Police sent to a different tow yard. AE TOW was called my insurance to pick up and deliver to bodyshop. They delivered my truck on flatbed and the driver was careful with everything to deal with tow and dropping off in shop. Id recommend this company for your tow needs.. professional…
I was stranded in a remote area and they came out in a timely manner and most importantly, let me ride back to town in the vehicle.
Very nice guy and helpful
Fast and easy, got my broken down car to the repair shop. Very nice people.
They were here in record time and towed our vehicle home. They gave us a jump after delivery and though our battery was weak we able to get the car going. Stellar dude! He was a cool and very helpful tow truck driver!
Fast, efficient. Driver had a good attitude. They were reasonably priced.
Friendly and professional.
Whole process went very quickly. Driver was cool, I trusted him with my car
David helped me tow my car a short distance to my mechanic after it overheated. Really prompt, friendly service. Would use again.
The service was fast and effective. The driver was polite, friendly and super accommodating of the situation. I was quoted a 2 hr wait time by my insurance, he called and showed up in 15 minutes, loaded the vehicle and took the keys for the receiving mechanic. Thank You so Much. I appreciated your patience and time.…
Fast and friendly service with great communication skills.
It was timely and they kept me up to date at what time they would be there
They were very nice and professional
These guy were quick! I thought I was going to be waiting all day to get a tow after I had just worked 11 hours. I was so stressed but these guys swooped in and saved the day!
Great friendly service! I would use them again! The driver was friendly and efficient!
Broke down, quickly showed up on the weekend and dropped mye off at the shop. Great service. Called several times for eta just to keep in touch.
All good. Towing technician was excellent.
Available, knowledgeable and helpful! Would use again.
Towed my car to the dealership
The driver was very friendly and courteous.
My Tesla died this weekend. Tesla’s Vehicle Support determined that it had to be towed to the Portland Service Center (100 miles). AE Towing’s flatbed truck arrived promptly at 8:30. I live in a new subdivision with narrow streets. The flatbed was too long to get my car out of the garage. The operator called…
Devin( I am not sure if this is how his name is spelled?)was incredibly patient and helpful. There was a mix up with exchanged insurance information and he waited until things were cleared up and towed my car. I appreciate your services.
Fast and friendly driver, great knowledge of the town!
Did a respectable job of rigging the tow. An All wheel drive hybrid, not a simple task Had some slight damage to the antenna on top of the car, due to an accidental opening of the hatchback. Not really his fault. The car arrived at the dealership o.k.
Very nice man, very professional, he was very prompt in getting to my location, took care of everything for me. I highly recommend A &E Towing.
Fast and professional service!
Great service! They were able to tow me off of an interstate and to a repair shop quite easily. The driver was super nice as well!
Excellent service! The tow truck driver was very courteous and careful preparing my vehicle for transportation. I would rate him an A+++ for every category. He was helpful and very nice which I appreciated. Thanks again for all your help tow truck driver ☺️ Sincerely, Julie Buller
Great service! Very pleased with the driver
Fast and friendly service
Got a flat tire on my way to work and they came and picked me up and brought me to the place I needed to get to to fix it. Scott was a total professional. He got the car hooked up quickly and drove with care to protect my vehicle. Thanks again!
I called for a tow last night after my tires on my driver's blew out. I was told they had someone right off 99 (where I was waiting) that would be there soon. After waiting for an hour and a half, I called back and was informed the tow truck driver had fallen back asleep, but they were very close so would be there…
My Insurance towing coverage contacted AE for me. It was a busy Monday afternoon at about 1:30 pm my car broke down. AE came and picked me up and delivered me and my car to the dealership by about 4pm. Excellent customer service. Kayla was very kind as I was a little emotional (sad and holding back tears) that this…
The tow company was great at communication and a driver was out right away. He tried a few tricks to get me on my way without a tow, which didnt work, but good effort. Very friendly 10/10 would have them tow again.
Driver was a little unfriendly at first. Kind of disappointed that car was in home garage like it was specified with insurance.
Very fast service driver was curtious and very good at what he does
They were great!!! They were super friendly and fast.
I used this company to tow my kid’s car to a shop in March and had no complaints. Unfortunately, the same company later towed her car even though it was unclear that she was parked in a “no parking” zone. She was charged $175 when her and a family member went to pick it up. Her car was towed again from friends’…
AE towing was clutch, Fast reliable & very professional they said they would be there within the hour. Driver was at the location within 45 minutes. And kept me updated every step of the way. Would definitely use AE towing again. A++ towing company
Very professional. I would recommend him highly!
Prompt service and friendly driver who was very proficient.
Used twice in 2 days. Both were very quick, friendly and efficient. Both of the drivers were so nice. Thank you so much for the help!
Reception gal was quick and concise. She asked the right questions, and processed my payment. Driver arrived at the tow location within 20 minutes. I received a call when the driver was on his way, and when he arrived. I arrived 5 minutes or so later, and the car was on the tow dolly.(front axle broke). He took the…
The driver Cory was prompt and courteous. He took special care when loading my 1990 Cadillac El Dorado. He was polite and followed the gave him to the T. I would definitely utilize this service in the future!
The gentlemen driver was very helpful and polite
Nick did a awesome job. Plus he communicated well when he got there.
Help taking my car off of the retaining wall
The tow truck driver was very professional & friendly. He helped make what had been a very long & stressful day a whole lot better!
The driver was so nice. I appreciate so much the service I received today!
Great customer service and our tow guy was fast and efficient
Very fast and efficient. Had my truck to the shop within an hour when I requested service.
Quick and efficient service, great communication.
Fast and friendly
Prompt, friendly and arrived when they said they would
Very friendly and professional. Rrliable and courteous in the phone and in person.
Driver was extremely helpful and courteous.
Fast, reliable, and kind
More than awesome! Immediate service. Was contacted four times by the driver and office to inform me of when they arrived to pick up the car and when they arrived at the destination of drop off. The office kept me informed as well. Could not ask for a better towing service! Extremely happy!
When I spoke with the dispatcher, she told me they would be there in 45 minutes, it was over an hour an a half later before they arrived.
You don’t have time to read all the horrible things I could say about my experience with AE! They were dispatched by Geico roadside after my daughter got a flat tire up in the mountain in the middle of a blizzard. If she hadn’t gotten a ride and waited for the tow-she would have died of hypothermia bc they never…
Fast excellent service!
They showed up right on time and did the job professionally.
I was very impressed of how easy it was to use their service plus their messaging system was on point so that I know exactly what time they would arrive or if there would be any delays. I will use A&E again next time I need a tow.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 877 | — |
| Special vehicle towing | 154 | — |
| Local hauling | 119 | — |
| Battery service | 109 | — |
| Car lockouts | 91 | — |
| Tire change | 78 | — |
| Battery | 64 | — |
| Long distance hauling | 16 | — |
