How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAE Towing
Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 3,022 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AE Towing for 8 kinds of job.
AE Towing for car towing
Clear ✕All 877 Google reviews tagged “Car towing” · showing 60
Preston was great to work with in getting our car towed. He went above and beyond in all aspects!
I have a broken down truck I needed to get transferred to a flatbed to get towed to Boise. Any offered to assist at a $250 rate with a possibility of needing two trucks. Also, this was happening in the own yard on their own lock, there’s no travel talk about a rip off.
Thank you so much, Ryan! You were absolutely outstanding. What started as a stressful tow from Creswell to Coos Bay turned into a much more positive experience because of your kindness and compassion. You took the time to talk with us, made us feel at ease, and truly helped calm a very stressed family during a…
Helpful and compassionate dispatcher and very capable and friendly towtruck driver! I really appreciated their help and the driver made what felt like an impossible task seem easy and fast. Really grateful when I needed a middle of the night tow and a ride home. Thanks Trevor and John!
Mannie was a professional and quickly assisted with towing my vehicle. He offered duct tape to me when I mentioned I needed to tape up my windows and cover them from rain. I needed a lift back home, and felt safe riding alone with him. Highly recommend!
My pick up broke down near Lowell. Insurance company uses AE towing. I was impressed. They kept me informed of ETA, checked to see if the driver arrived, checked to see if the truck was towed to the right garage, and checked on the driver. Responsive and professional. Scott, the driver, was great. Highly recommend
My car was damaged by a hit and run driver and when I got to my car it was undriveable. AE Towing was sent out by the collison shop I called. They were prompt, polite and very professional. I really appreciated their service.
Great service
We had such wonderful service from Brett at AE Towing when our car wouldn’t start due to a recall issue. The time, hard work and care that he put into towing our car safely made a stressful situation a little lighter. He was professional, kind, answered all of our questions and took excellent care of our car. I highly recommend Brett and AE Towing!
The tech was very nice, patient and understanding. I had a lot of stress and anxiety about the entire situation because I don't know anything about engines and all that. I am very grateful to him.
Picked me and my vehicle up, then took us home without issue.
My driver was polite and very efficient
Great service, had an emergency that needed priority and they came super quick. Highly recommend
Our dead Tesla EV was towed from Sutherlin to Salem by your driver Jared. He was very professional and pleasant. Charges cover by Tesla, so I do not know cost.
Arrived just in time, as the County Parking girl was just about to call to get our vehicle towed. Fast service. 5 minutes later and it would have been too late. Most appreciated.
Kind and professional tower.
These guys were very solid today. I called my insurance company for roadside assistance (I needed a tow), they got in touch with AE, I was told it would be "up to 60 minutes" but Brett was there in about 15. He was friendly but also very professional - my car (an NA Miata) is lowered and required a flatbed. I was…
If ever needing a tow again, I will definitely call AE Towing, specifically Raul. He was very professional from start to finish. He waited for us sisters to figure out the best solution and reassured us we’d be fine. His truck was very clean, made sure the cab was comfortable for the ride home and was a delight to…
Quality and timely service, with friendly driver and a clean cab to ride in.
Highly recommend AE Towing! They were quick to arrive, very professional and I will be using them again in the future for any Tow / road side assistance needs.
The driver was great, friendly, and quick!
Fast and attentive. These guys always rock.
Not impressed guy had me pushing buttons and running levers and then when I asked him to put my truck facing east so I could get to the broken part he told me no
Very pleasant and experienced driver. Would highly recommend.
Quick and precise. A professional company
AE towing was nothing but professional!!! They had the Equipment necessary to do the job!!! After several other tow companies coming and not being able to tow because they didn’t have the right equipment!!
Towing: Service was excellent from first call to confirm request to the driver who picked up the vehicle. Pick up was a disabled Tesla, in a yard parking area off an alley. The Tow truck driver was professional, maneuvered the tow truck easily in a tight alley. This was part of a warranty service issue. Don’t know the price so will answer Not sure.
Great service. Very quick and professional.
Fast, helpful service. Clear in their timeline and communication for arrival.
I had broken down and I had absolutely the most kind and well handled business around. I thank you and would give you a five out of five stars. It's nice to have good quality people come take care of me. Thanks again. I am sorry
Extremely satisfied with service. Raul arrived on time, was extremely courteous, helpful and very professional. Got me to my destination without a problem, I highly recommend him and AE Towing! Thank you!
Driver was polite and quick.
They were very kind and considerate when I called. They arrived quickly. Excellent service.
He got there very fast within thirty minutes. He was kind courtesy and very professional.
Amazing! They showed up twenty minutes earlier than scheduled, and treating my car like it was a precious thing looked like second nature to the tow guy. I was so impressed. They made a stressful breakdown miles from home feel like a pleasant side trip. I will never use any other tow company.
Quick response, professional and very friendly. Shout out to Zach for rescuing me on a busy Friday night
Quick response time after I was stuck waiting on the side of the road for a competitor to pick me up for hours. Would've just called AE first had I known.
Nice professional driver.
The driver was knowledgeable and impressed my husband with his experience, my husband was a tow truck driver back in the day so it's hard to impress him.
Highly recommend. As soon as he got there , he made sure to get me situated in his truck and the truck was warm and had heated seats which I was especially great with below freezing temps.
Kind and courteous
These guys were super fast, efficient and nice on to of that! I hope I don’t need another tow but if I do I will definitely call again.
Professional and kind. Showed up fast and got my car out of a ditch quickly. A+
They were very polite and got to our car within 10 minutes of calling them. Great service.
Beau was great. Highly recommend!
Brett was amazing, fast and courteous. Thank you for the wonderful experience!
Mike texted to let me know what time he would arrive and he was right on time with his tow truck. He was professional and polite so I felt safe giving him the key to my car. He worked carefully but quickly in loading my car and towing it to the garage. I was very pleased with the service and will gladly recommend them to others.
I’m so thankful for A&E towing! They were very quick and efficient and made the process a lot less stressful!
Arrived promptly, driver was awesome & got the vehicle back to my house without a hitch.
El conductor de la grúa fue tan amable y servicial , excelente servicio !!!’
He work towing. Did very good driving safe before bad weather. Thank lots
My car broke down and thankfully I have roadside assistance. AE towing came quickly and was able to tow my car home safely and easily. The dispatcher was kind and tow driver professional. It was very calming and helpful in a stressful situation for me. I would recommend them to anyone in a similar situation.
Had our car towed from our home. Scheduled the appointment through our insurance. They showed up exactly when they were scheduled. Took maybe 10 minutes to get on the truck. Would highly recommend.
The man who helped us was so kind and quick, considering the early hour of 6 am. We were freaking out and he shows up and said it’s ok, we love to help & we will help you. He is great and I wish we could know his name to thank him personally.
The tow truck driver was very helpful getting my car hooked up and taken to my mechanic. He was prompt nice and very friendly.
I had to be towed from coos bay to Salem. The tow company and the driver were communicative and kept me apprised of when they would be arriving and the driver even called about 10 minutes before arrival so I would be ready. The driver was polite and professional. Thank you.
On time friendly
The gentleman who helped us out was so very kind. We are so grateful fir his help.
Good tow service. They arrived on time… knew what they were doing. My vehicle which is 100% electric has no spare tire. Also one can’t really tow it the normal way. All was taken care of, including a ride to the dealer. Thanks
Operator was quick, friendly, and had a great attitude.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 877 | — |
| Special vehicle towing | 154 | — |
| Local hauling | 119 | — |
| Battery service | 109 | — |
| Car lockouts | 91 | — |
| Tire change | 78 | — |
| Battery | 64 | — |
| Long distance hauling | 16 | — |
