AE Towing

Preston was great to work with in getting our car towed. He went above and beyond in all aspects!

I have a broken down truck I needed to get transferred to a flatbed to get towed to Boise. Any offered to assist at a $250 rate with a possibility of needing two trucks. Also, this was happening in the own yard on their own lock, there’s no travel talk about a rip off.

Thank you so much, Ryan! You were absolutely outstanding. What started as a stressful tow from Creswell to Coos Bay turned into a much more positive experience because of your kindness and compassion. You took the time to talk with us, made us feel at ease, and truly helped calm a very stressed family during a… Read full review

Helpful and compassionate dispatcher and very capable and friendly towtruck driver! I really appreciated their help and the driver made what felt like an impossible task seem easy and fast. Really grateful when I needed a middle of the night tow and a ride home. Thanks Trevor and John!

Mannie was a professional and quickly assisted with towing my vehicle. He offered duct tape to me when I mentioned I needed to tape up my windows and cover them from rain. I needed a lift back home, and felt safe riding alone with him. Highly recommend!

My pick up broke down near Lowell. Insurance company uses AE towing. I was impressed. They kept me informed of ETA, checked to see if the driver arrived, checked to see if the truck was towed to the right garage, and checked on the driver. Responsive and professional. Scott, the driver, was great. Highly recommend

My car was damaged by a hit and run driver and when I got to my car it was undriveable. AE Towing was sent out by the collison shop I called. They were prompt, polite and very professional. I really appreciated their service.

Great service

We had such wonderful service from Brett at AE Towing when our car wouldn’t start due to a recall issue. The time, hard work and care that he put into towing our car safely made a stressful situation a little lighter. He was professional, kind, answered all of our questions and took excellent care of our car. I highly recommend Brett and AE Towing!

The tech was very nice, patient and understanding. I had a lot of stress and anxiety about the entire situation because I don't know anything about engines and all that. I am very grateful to him.

Picked me and my vehicle up, then took us home without issue.

My driver was polite and very efficient

Great service, had an emergency that needed priority and they came super quick. Highly recommend

Our dead Tesla EV was towed from Sutherlin to Salem by your driver Jared. He was very professional and pleasant. Charges cover by Tesla, so I do not know cost.

Arrived just in time, as the County Parking girl was just about to call to get our vehicle towed. Fast service. 5 minutes later and it would have been too late. Most appreciated.

Kind and professional tower.

These guys were very solid today. I called my insurance company for roadside assistance (I needed a tow), they got in touch with AE, I was told it would be "up to 60 minutes" but Brett was there in about 15. He was friendly but also very professional - my car (an NA Miata) is lowered and required a flatbed. I was… Read full review

If ever needing a tow again, I will definitely call AE Towing, specifically Raul. He was very professional from start to finish. He waited for us sisters to figure out the best solution and reassured us we’d be fine. His truck was very clean, made sure the cab was comfortable for the ride home and was a delight to… Read full review

Quality and timely service, with friendly driver and a clean cab to ride in.

Highly recommend AE Towing! They were quick to arrive, very professional and I will be using them again in the future for any Tow / road side assistance needs.

The driver was great, friendly, and quick!

Fast and attentive. These guys always rock.

Not impressed guy had me pushing buttons and running levers and then when I asked him to put my truck facing east so I could get to the broken part he told me no

Very pleasant and experienced driver. Would highly recommend.

Quick and precise. A professional company

AE towing was nothing but professional!!! They had the Equipment necessary to do the job!!! After several other tow companies coming and not being able to tow because they didn’t have the right equipment!!

Towing: Service was excellent from first call to confirm request to the driver who picked up the vehicle. Pick up was a disabled Tesla, in a yard parking area off an alley. The Tow truck driver was professional, maneuvered the tow truck easily in a tight alley. This was part of a warranty service issue. Don’t know the price so will answer Not sure.

Great service. Very quick and professional.

Fast, helpful service. Clear in their timeline and communication for arrival.

I had broken down and I had absolutely the most kind and well handled business around. I thank you and would give you a five out of five stars. It's nice to have good quality people come take care of me. Thanks again. I am sorry

Extremely satisfied with service. Raul arrived on time, was extremely courteous, helpful and very professional. Got me to my destination without a problem, I highly recommend him and AE Towing! Thank you!

Driver was polite and quick.

They were very kind and considerate when I called. They arrived quickly. Excellent service.

He got there very fast within thirty minutes. He was kind courtesy and very professional.

Amazing! They showed up twenty minutes earlier than scheduled, and treating my car like it was a precious thing looked like second nature to the tow guy. I was so impressed. They made a stressful breakdown miles from home feel like a pleasant side trip. I will never use any other tow company.

Quick response, professional and very friendly. Shout out to Zach for rescuing me on a busy Friday night

Quick response time after I was stuck waiting on the side of the road for a competitor to pick me up for hours. Would've just called AE first had I known.

Nice professional driver.

The driver was knowledgeable and impressed my husband with his experience, my husband was a tow truck driver back in the day so it's hard to impress him.

Highly recommend. As soon as he got there , he made sure to get me situated in his truck and the truck was warm and had heated seats which I was especially great with below freezing temps.

Kind and courteous

These guys were super fast, efficient and nice on to of that! I hope I don’t need another tow but if I do I will definitely call again.

Professional and kind. Showed up fast and got my car out of a ditch quickly. A+

They were very polite and got to our car within 10 minutes of calling them. Great service.

Beau was great. Highly recommend!

Brett was amazing, fast and courteous. Thank you for the wonderful experience!

Mike texted to let me know what time he would arrive and he was right on time with his tow truck. He was professional and polite so I felt safe giving him the key to my car. He worked carefully but quickly in loading my car and towing it to the garage. I was very pleased with the service and will gladly recommend them to others.

I’m so thankful for A&E towing! They were very quick and efficient and made the process a lot less stressful!

Arrived promptly, driver was awesome & got the vehicle back to my house without a hitch.

El conductor de la grúa fue tan amable y servicial , excelente servicio !!!’

He work towing. Did very good driving safe before bad weather. Thank lots

My car broke down and thankfully I have roadside assistance. AE towing came quickly and was able to tow my car home safely and easily. The dispatcher was kind and tow driver professional. It was very calming and helpful in a stressful situation for me. I would recommend them to anyone in a similar situation.

Had our car towed from our home. Scheduled the appointment through our insurance. They showed up exactly when they were scheduled. Took maybe 10 minutes to get on the truck. Would highly recommend.

The man who helped us was so kind and quick, considering the early hour of 6 am. We were freaking out and he shows up and said it’s ok, we love to help & we will help you. He is great and I wish we could know his name to thank him personally.

The tow truck driver was very helpful getting my car hooked up and taken to my mechanic. He was prompt nice and very friendly.

I had to be towed from coos bay to Salem. The tow company and the driver were communicative and kept me apprised of when they would be arriving and the driver even called about 10 minutes before arrival so I would be ready. The driver was polite and professional. Thank you.

On time friendly

The gentleman who helped us out was so very kind. We are so grateful fir his help.

Good tow service. They arrived on time… knew what they were doing. My vehicle which is 100% electric has no spare tire. Also one can’t really tow it the normal way. All was taken care of, including a ride to the dealer. Thanks

Operator was quick, friendly, and had a great attitude.

Quick response time, friendly and efficient.

I hit a median and bent the rims on two tires. I was 65 miles from home with my two boys. Exhausted and stressed but my driver was so great. He towed the vehicle, mad room for us to ride along and dropped me at my house after. I was so relieved that it was all taken care of so quickly. Thank you so much!

I had to get my car towed on Thanksgiving. I was prepared to wait hours when in fact, it took less than 30 minutes for them to get to my car. Technician was nice pleasant and efficient. I felt my car was in good hands.

Got a tow. Super careful with my car, fast response time, friendly service!

Great experience and showed up in a timely manner. I would recommend to anyone.

Quick arrival through insurance. They called to let me know an approximate time for arrival. Driver called 20 min out. Nice guy, he loaded my car quickly and his truck was clean. Rode with him to the shop. Quick unload.

Very prompt!

Got into a car accident last night and had to get my car towed. I appreciate the fast and friendly service during a hard time for me

Very amazing communication. Great service as well.

The tow guy was professional, courteous, and friendly— highly recommended—-

Driver got to my truck in a good time and took where I needed . Very professional and courteous… would use them again!!!

They got there in s pretty good time helped me out my tow driver i got was super helpful and efficient im overall satisfied with the help i received

Alex, the driver, was excellent! Needing your car towed is stressful but having a calm, empathetic, courteous and QUALIFIED! person show up is priceless!!!

Awesome

The driver was very sweet and professional. He kept intouch frequently prior to arrival.

The tow truck driver got to us in under an hour, got our car loaded up quickly and safely and was very nice!

Prompt and very friendly

AE Towing was great! They arrived quicker than predicted and the driver was a pleasure to work with. Would definitely use them again.

I can't remember her name but the Tow truck operator they sent really made a lousy situation (car accident) a little easier for me to deal with. Highly recommend!!

Driver was awesome. Knew what he was doing, they were early. Couldn’t ask for anything better!

Great service. Vehicle was loaded in minutes.

On time and very professional

Everyone made me experience excellent. I am so appreciative for their kindness and how smooth the towing process was.

These people are in cahoots with Willamette Gardens apartments and probably others! My car was towed from my apartments without any notice because they couldn't see my parking pass on my dashboard! Do not understand how the office authorized or allowed this without checking who's car it is and calling them...Then… Read full review

The person that came to tow my vehicle was great, but the office person I talked with was very unpleasant and condescending… The over all wait time was shameful. I waited all afternoon for my tow and at about 5:30 I called to let them know the place I was having it towed to was closed and we would have to do it in the morning.

Kept in contact as much as they could, turned out I didn’t need them and it was easy to cancel

Great communication and very friendly! Would highly recommend if you need help 😊

Well done. Very careful. Accommodating!

Great service and super friendly. Would 100/10 ask them to tow me again

Very fast, responsible with my vehicle. Beau was very nice and quick. Highly recommend.

Great communication and professional service. Can't thank them enough!

AE was fantastic. My call was answered with professionalism & then communicatied proactively throughout. They showed up when they said they would and got our car to the shop first thing in the morning so work could begin when they opened. We needed an easy button. Thank you for making towing our car so easy.

Very professional and fast. The gentlemen I spoke with were both very kind and incredibly patient with me and helpful. Definitely recommend! Thank you!

Good service!

Reasonable time arriving, very knowledgeable gentleman, very efficient, polite, friendly. Would give him a 10.

Very nice personal interaction, and even though the car was parked in an inconvenient spot they managed to still get it on the truck!

Nicest tow company I have ever had to use. Highly recommend to anyone. Made me feel comfortable ans communication was hands down the best.

Awesome service, driver came quickly and neighbors kids got a good show watching a huge tow truck lol

On time and very thorough!

AE Towing did a great job when my rental car stopped working. It was a challenge getting the vehicle out of the parking space it was in because it was a hybrid & wouldn’t shift out of park. It took 2 tow trucks and a lot of work but the drivers got it done. Would recommend AE for anyone needing a tow!

AE Towing was awesome - called me within 10 minutes of me filling out the request with my insurance provider on the easy online tool. Said it would take 30-60 minutes for the truck to arrive, but the driver, Brett, called me about 10 minutes later and was already on his way! The overall load up took about 20 minutes… Read full review

I think my tower’s name was Jared? Total pro. Cool under pressure in a very tense situation getting my rig out of a vineyard. Well done A&E.

I had enterprise renter vehicle and the engine was broken in Eugene, OR. Enterprise send AE Towing company for broken car and their service was wonderful. Driver called me two three times to make sure our safety and show his concern to help me for car exchange from enterprise. It was really a painful time because… Read full review

Really not sure what to post. The last time I tried to use this place and use insurance I was told I had to pay for the service first and then get paid back by insurance. This time insurance called them and they towed without me paying out of pocket. So really if I had to choose I don't think I would use this… Read full review

AE Towing provided exemplary service! They were very prompt in their response, great with communication & everything was said and done in less than an hour! We are so thankful!

The response time was very quick was less than 10 minutes and the young man who provided assistance was very polite and very helpful

Excellent service prompt response.

Bo was very nice and he did a professional job. Enjoyed conversation with him on the way to Florence.

Fast, caring, and knowledgeable.. thank you for keeping my family safe and transportation to car repair.

Great communication and friendly interactions all around! Thanks so much!

My car was towed very quickly. AE Towing is a good team. Thank you

Friendly staff and quick response time. Worked carefully and quickly to tow my car. I am glad I was recommended them.

The pick up was right on time & the driver was very nice and was quick to load my car.

I wasn't there for the tow, but as far as I know, my car got from point A to point B without incident and in a timely manner.

AE towing was contracted by Geico's road side assistance to tow my car after a breakdown. I was initially sent a message saying they would be there in an hour. That hour came and went and I was sent another message that said it was moved to 2 hours. They eventually showed up after 2.5 hours. On our way to the… Read full review

Very helpful and was able to perfectly navigate long winding driveway for vehicle recovery

My car’s engine blowed out all oil because I did not cap it well. It’s stuck at 9:40am. So I called the towing. About 11:00am the tow truck came. The driver was really friendly. I’d say it is very fast to get the service. Thank you.

Thank you AE towing!

Jared at AE was fantastic! Great communication around ETA and in person, on-site. He was willing to attempt to unload my 2025 Rivian R1S off the flatbed and in to my driveway but this proved impossible due to the geometry of things. He was then able to unload it successfully along our curb on the street. The R1S… Read full review

Great service! Very nice and accommodating driver too. Price was too high, though, but that’s a sad reality these days.

My car died last night and I was stuck. AE Towing was very responsive, easy to communicate with, quick to arrive, and super friendly. Couldn't have asked for better service in a stressful situation. A+

Very accommodating, had a tight window for pick up and a difficult property to maneuver rollback in. The driver was a champ in get around the property and securing the vehicle. Nice work!

The communication via text message was consistent and accurate. Brett the driver answered our questions with kindness and professionalism. His actions and experience made us feel confident that our vehicle was in good hands and would be taken care of. Would highly recommend.

Was very happy with the service, and the driver was great and recommended.

Towed us 50 miles in the middle of the night! Scott was incredible friendly and answered all of our questions and got us going! Would definitely recommend!

Good job Fernando!

Great, fast, and very nice people. Was super grateful for their service. Our driver was there in less than 15 minutes and it was after hours at midnight.

Thank you, Nick at A&E towing for such great service! You are so efficient and so nice. Thank you for letting my grandsons look in your truck and honk the horn. You made their day and helped me out getting my vehicle to the shop. I’d highly recommend A&E towing. From start to finish they made my stressful situation a little easier. Tammy Bousquet

The driver was great! He loaded up the truck and was on his way.

Great driver with a well equipped truck

Prompt and courteous service.

On time…courteous and knowledgeable! No complaints at all!

Service was included in dealer guarantee. Driver was excellent. Friendly and considerate. Wait time was about 90 minutes.

I know nobody likes to pay $200 to tow a car five minutes away. Nobody enjoys when their car craps the bed. But the drivers with A&E certainly make it easier. Kind, courteous, and efficient with your time. No complaints for the second time :)

Service was qick under 20 minutes to get to me and unlock my car... Drew is a true professional

Nice guys on time

Quick response, professional, great service

Cory was extremely professional and prompt!

The company was very responsive. They communicated very well through the whole ordeal. The tow truck driver was very professional and pleasant. Glad we used your company. Thanks

Very fast service thanks Paul

Every time I use this business they are amazing. Nice trucks nice staff. Great service

I needed two tows, and both times the operators were highly skilled and courteous. I am very satisfied with their service.

Driver was cool and friendly, quick and professional, went above and beyond expectations

Service was quick. Driver was knowledgeable and courteous. No problems.

Very nice service did the job well

Quick and easy

Great service every time.

Tow truck operator Dan was very professional, patient, meticulous and personable. Communication with this business was continuous and timely.

I am so grateful for our tow truck driver Dan! He went above and beyond to help me get our wrecked 63 VW transporter into the garage so it is safe. He was not only kind and empathetic he was super knowledgeable and a creative problem solver. Thank you!!!!!

Great experience!

I was impressed with the puncuality of the arrival of the tow truck. The driver was very nice and answered all my questions, he took very good care with my Jeep!! Thank you for a great experience!! The overall experience was awesome!! I also recieved follow up texts and calls!! Thank You, Sincerely, Diana Matthews

They were timely and friendly when my car failed on the freeway. They picked me up and took my car and I home

Service was quick and efficient. The driver was very very good at his job and just overall an awesome guy! Great experience!

Great service, driver was great!

Driver was fast & very friendly. He even had a carseat for my grandson.

Fast & friendly service... convenient payment method!

Quick service, great communication and a fantastic driver!

Rick arrived on site much faster than the company had estimated so that was a blessing. He was courteous, informative and professional. Quite amazing considering it was after 10:00 PM.

It was a busy day so it took a few hours to get my car moved, but once AE was here, the tow went very smoothly. Everything worked out about as well as it can on a day where you need to tow your car to a shop.

They are punctual, polite and professional and I would recommend them to anyone needing tow services.

professional, polite, efficient

My driver was polite, timely, and patient. Cory loaded up my vehicle quickly and efficiently, and was very communicative with all the information I needed to know! He answered all my questions and made me feel like my input in the situation was important. I would recommend AE towing and Cory to anyone that needs roadside assistance :)

Awesome experience - first time having a car towed in several years and they were great - kept in contact, arrived when they said they would. Driver was very professional and personable.

My driver was kind, and adapted to my vehicles “unique condition”. Very positive experience!

Friendly and knowledgeable man who came to get my car. Good communication and did all things well

Great service from dispatch to Scott the tow driver. Very helpful, courteous and prompt. Would recommend.

Just got some amazingly fast and professional assistance from a couple of your drivers/technicians! Thank you so much for the speedy assistance!

The service showed up early and was able to complete his work quickly.The operator knew his job and did it well!

They were prompt and courteous when we called for a tow. They communicated with me about what to expect and what to do, and the driver was professional and polite. I would definitely use them again if needed.

Great job was fast and stayed until car was in garage at Walmart auto center

Towed my car to the mechanics for me when it was not able to be driven. Fast, professional, overall mad a difficult situation that much easier for me.

Towing is never fun but the representative was efficient, professional, and knowledgeable.

Went great and they arrived super fast, i got new tires and am back on the road. Thanks everyone.

Excellent service, quickly!

Unfortunately nothing went well for this company I waited over three hours for them to show one excuse after another why they couldn’t get here like oh driver had to get a different truck oh the driver had an emergency of the driver needed gas oh the driver is at the yard he is on his way

My car was dead in my sloping driveway with the parking brake set, so not a straight forward job at all. These guys were diligent and persevered to solve the problem until they got it up and out. Really appreciate the effort and care. Thanks!

Showed up quickly, very friendly and did a great job. Highly recommend!

Great professional service and very friendly! You guys ROCK! Thanks for the help!

Had a great experience with this company. They were communicative, prompt, and considerate. The driver had a great sense of humor and was really great at his job. Absolutely great service!

friend, professional, and on time.