Experts Reviews · Company report
AE Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

AE Towing

Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 3,022 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AE Towing is better than 78% of towing services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AE Towing is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AE Towing is better than 87% of towing services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AE Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AE Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AE Towing is better than 43% of towing services.C
43

Reviews for your job

Customers hired AE Towing for 8 kinds of job.

AE Towing for local hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.119
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Local hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.75%

All 119 Google reviews tagged “Local hauling” · showing 40

Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

their front desk was very sweet when we came in to get my totaled car out of the impound. Everyone was nice & professional, and my partner showed me a very thorough set of pictures taken by the towing company.

Customer photo from Jillian's reviewCustomer photo from Jillian's reviewCustomer photo from Jillian's review
Not sureLocal hauling
Hol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My driver was polite and very efficient

Car towingLocal hauling
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Fast, helpful service. Clear in their timeline and communication for arrival.

Car towingLocal hauling
Jeff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

AE arrived quickly, their prices a very reasonable, and everyone I talked with was super friendly and informative. Plus, the tow truck operator was very helpful with securing my loose parts, was happy to answer my questions, and very accommodating with how my car was placed at my home. Thank you!

Great priceLocal hauling
AveryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional, excellent communication, great service. Took extra care with my vehicle, everything was secured and documented, very thorough. Would recommend to anyone in their service area.

Special vehicle towingLocal hauling
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Reasonable time arriving, very knowledgeable gentleman, very efficient, polite, friendly. Would give him a 10.

Reasonable priceCar towingLocal hauling
Feyre4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The person who towed it for me did it without me having to be there and was super friendly. When he towed it to the Hotel where I was at he parked it perfectly as well. Mind you my parking brake was up and I had my steering wheel lock on too! I am grateful for the wonderful service I received that night. Thank you again!

Not sureLocal hauling
Finni's1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Unfortunately nothing went well for this company I waited over three hours for them to show one excuse after another why they couldn’t get here like oh driver had to get a different truck oh the driver had an emergency of the driver needed gas oh the driver is at the yard he is on his way

Car towingLocal hauling
Tiffany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The 2 guys I met were friendly and helpful (: highly recommend for your roadside needs (:

Local hauling
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, these guys got my car out of a tight spot and safely to the auto shop for repair. Highly recommend!

Car towingLocal haulingSpecial vehicle towing
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly, knowledgeable driver. Easy hook up and uncomplicated delivery. Would definitely recommend. Will be using again.

Local hauling
Nichole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed a tow on a holiday and there was a truck there within 30 minutes of my request. The driver was friendly and quick.

Local hauling
Bettie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott got here in time and very polite.

Local haulingSpecial vehicle towing
Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleasant, courteous driver towed my car to dealership. Every one I spoke with at A&E was courteous, professional and on time.

Local hauling
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed a tow to the local tire shop. A&E showed up in time according to the time frame they gave me, were very professional and loaded my minivan and safely delivered it to the tire shop. I was very pleased and thankful for their service!

Local hauling
Buzz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and the tow truck driver was professional. I enjoyed talking to him on the way to the repair shop.

Local hauling
Brooke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication, fast, friendly. Good service.

Local hauling
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really appreciated the courteous and quick service with short notice and the tow went very smoothly.

Local hauling
HoneyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick, professional, and friendly service to tow my dead car to the repair shop. Thanks for making that pleasant, fast, and easy.

Local hauling
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service

Local hauling
MarkLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

They got to me fairly fast. When they dropped off my car they put it in exactly the perfect spot I asked them to.

Car towingLocal hauling
BrittLocal Guide · 153 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used AE Towing several times through my insurance and every time they do a great job. They’re thorough taking photo/video before hooking up which I respect because I do that when I rent a car lol (can’t be too careful these days) I love the text alerts on arrival and drop off too. The drivers are all very…

BatteryBattery serviceCar towing
Ashen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tire blew out on road at 6pm got to destination at 8pm. Cory was very friendly and helpful the whole time.

Local hauling
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was quick and the driver was so nice and understanding. They are really great.

Local hauling
Evan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Swift and easy. Helpful peeps!

Local hauling
elijah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, efficient. Driver had a good attitude. They were reasonably priced.

Car towingLocal hauling
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

Was quoted 45-60 min wait. Took over two hours to arrive. Driver was very courteous and helpful.

Local hauling
AllainaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication, knowledgeable driver, friendly staff

Local hauling
RobLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Driver was on time and very efficient and polite

Local hauling
EricLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

Speedy service which was great. Driver was in a sour mood however which wasn't the greatest. A little expensive for the distance that I wanted the car to be dropped off at which was another downfall.

Local hauling
Melaney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So very professional and helpful at a time when everything else seems to be failing in life! Extremely courteous and goes the extra mile to move your vehicle safely

Local hauling
Connie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy, quick, efficient

Local hauling
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick did a awesome job. Plus he communicated well when he got there.

Car towingLocal hauling
Chanel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

From Kayla on the phone, to David who delivered my car both were really kind and very easy to communicate with ! Everything happened pretty fast & they kept the price fair ! Thanks a lot 🙏🏽

Local hauling
BeatrizLocal Guide · 273 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and professional. Rrliable and courteous in the phone and in person.

Car towingLocal haulingLong distance hauling
SamuelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very attentive and mindful staff would definitely recommend their services and or affiliate services

Local haulingSpecial vehicle towing+ Quality+ Professionalism+ Value
Ronna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The individuals I was involved with were professional and on time. Driver was courteous and very understanding of this position. I will definitely use them again.

Local hauling+ Punctuality+ Professionalism
Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This Company knows how to take care of their customers. I requested a tow two days after Christmas with 2 feet of snow on the ground. The driver showed up and was able toget my transmission too go into drive so I could drive it to the repair shop. Then just charged me a service call. The front office person crystal…

Local hauling+ Punctuality+ Quality+ Professionalism
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Broke down on a busy road. They arrived quickly and got my car to my house. The next morning they returned to tow it to the repair shop. Quick and efficient. I hope I don't need to use them again, but I will if needs be! Driver was great.

Local hauling+ Punctuality+ Quality+ Professionalism
Holly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is the best insurance company I have ever had. I just had a towing experience that was amazing. My car was treated like an expensive Ferrari! It doesn’t get any better! Thank you!!

Local hauling+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 24%Overpriced 3%Not sure 43%

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