Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
AE Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

AE Towing

Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 3,022 Google reviews

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Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AE Towing is better than 78% of towing services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AE Towing is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AE Towing is better than 87% of towing services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AE Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AE Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AE Towing is better than 43% of towing services.C
43

Reviews for your job

Customers hired AE Towing for 8 kinds of job.

AE Towing for long distance hauling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Long distance hauling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 28

All 16 Google reviews tagged “Long distance hauling”

Shelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Did the service requested, was courteous and did a good job.

Car towingLong distance hauling
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris came out and save me after my car would not start and took me to Junction City no hassle no grip and did it with a smile they are a great group of people and I appreciate them for saving me.

Long distance hauling
Merinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good service, James was knowledgeable and super friendly. He had to haul a motor home from Eugene to Grants pass

Long distance hauling
BeatrizLocal Guide · 273 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and professional. Rrliable and courteous in the phone and in person.

Car towingLocal haulingLong distance hauling
Cora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I was. It acted quickly by dispatch to gather information. Then the driver contacted me letting me know where he was at and about how long it would take for him to arrive. Once he arrived he was very through and had my Jeep loaded quickly. I appreciate his kindness.

Long distance hauling
Ed2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The driver which loaded my 190 B Ford falcon was really knowledgeable and professional and took the time to do everything perfect

BatteryLong distance haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
BruceLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nathan and team were great getting me and my car where I needed to be!

Long distance hauling+ Quality+ Professionalism
DebraLocal Guide · 302 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was stranded on I 5 mile marker 214 and Nathan came to my assistance. He was very kind, professional and very helpful to this semi disabled 61 year old woman. Thank you so much for your help. Sincerely,Debra Parker

BatteryLong distance haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism
C.4 years ago★★★★★

Rating only, no written review.

Car towingLocal haulingLong distance hauling+ Punctuality+ Quality+ Professionalism
BarbLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Car towingLong distance hauling+ Quality+ Professionalism+ Value
tiffany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Long distance hauling+ Punctuality+ Quality+ Professionalism
FrankLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Long distance hauling+ Punctuality+ Quality+ Professionalism
Kenneth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Long distance hauling+ Punctuality+ Quality+ Professionalism
Julie5 years ago★★★★★

Rating only, no written review.

Car towingLong distance hauling+ Punctuality+ Quality+ Professionalism
John5 years ago★★★★★

Rating only, no written review.

Car towingLong distance hauling+ Quality
Desa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Car towingLong distance haulingSpecial vehicle towing+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 24%Overpriced 3%Not sure 43%

Jobs customers hired them for

JobReviewsCategory typical
Car towing877—
Special vehicle towing154—
Local hauling119—
Battery service109—
Car lockouts91—
Tire change78—
Battery64—
Long distance hauling16—

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