How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREAE Towing
Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 3,022 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired AE Towing for 8 kinds of job.
AE Towing for special vehicle towing
Clear ✕All 154 Google reviews tagged “Special vehicle towing” · showing 120
By far the worst experience I have ever had with a tow yard. The level of disrespect and lack of cooperation. The owner and managing staff should should be removed from the osp authorized list. They refused to negotiate price differences with a tow and held my vehicle changing requirements for releasing it untill…
Devin was very friendly and helpful. Got everything taken care of in a timely and professional manner. Was very pleased.
These guys were very solid today. I called my insurance company for roadside assistance (I needed a tow), they got in touch with AE, I was told it would be "up to 60 minutes" but Brett was there in about 15. He was friendly but also very professional - my car (an NA Miata) is lowered and required a flatbed. I was…
Provided great service and quick problem solving given all the issues my vehicle presented. Despite the unfortunate incident they worked quickly and helped get me back to the dealership asap.
Quick response, professional and very friendly. Shout out to Zach for rescuing me on a busy Friday night
I had to be towed from coos bay to Salem. The tow company and the driver were communicative and kept me apprised of when they would be arriving and the driver even called about 10 minutes before arrival so I would be ready. The driver was polite and professional. Thank you.
Great price, very helpful, went back to get a flat bed to make sure the boogie van was safe, friendly and communicative.
Very professional, excellent communication, great service. Took extra care with my vehicle, everything was secured and documented, very thorough. Would recommend to anyone in their service area.
The service was amazing! They called on time, texted when they were 10 minutes out! The driver was friendly, knowledgeable! Great job
A&E was chosen by the warranty company of my nearly-new all-electric vehicle. They responded faster than expected and while they started with the wrong type of vehicle for the job, they rectified it and towed the vehicle to the dealer. Nice and communicative people that understood some timeframe issues and…
AE Towing has come to the rescue twice for our 34' Monaco Dynasty Class A Motorhome. Coachnet arranged the tow each time, but the 2nd time we actually requested AE Towing if another closer vendor couldn't be arranged. Our luck, AE was available both times! 1st tow was on a Sunday evening and 86 miles and 2nd tow on…
Showed up earlier than expected. Friendly and helpful driver
I was stuck on the I-5 ,stalked in the dark, alone with my puppy. I called and the man who took my call was so calm, and comforting. He quickly got me to small down. I wish I remembered his name. He was exactly the person you want on the other end of the line when you're in such a terrifying situation. Then the tow…
Shot out to Shane! This was our second scheduled tow company through the insurance company. Shane dealed with the insurance company who only requested a tow for our truck (wich included a travel trailer). Thanks Shane for getting the insurance company straightened out! You were very professional, kind, and…
Between the dispatch to the driver that came out to help, it was a very positive and professional experience. The truck was to me within 30 minutes and the whole ordeal (even with it be dropped at a dealership) only took about an hour. I am very impressed and will recommend them anytime.
I have a 4x4 conversion van that had a dead battery and was stuck in park. A&E towing had to drop the drive shaft. They did a good job towing it to the MB dealer without damage.
Excellent service. Thank you.
Best customer service ever! Thank you
Very prompt service, super good communication, nice people to deal with
These guys are top notch! Devon really knows his stuff!
Our driver was so awesome. He worked through difficult circumstances with a great attitude. Hauled a 3500 with a camper like a pro. Super nice guy and he was available on short notice. I'm going to use this company again when I get my transmission fixed. Highly recommend. I can't say anything negative about the service I got.
AE responded quickly, the driver knew what he was doing to take care with my 1982 Wanderlodge Bluebird Bus. I was very pleased with the service and their reasonable fee. I highly recommend this company if you need their services.
Jared at AE was fantastic! Great communication around ETA and in person, on-site. He was willing to attempt to unload my 2025 Rivian R1S off the flatbed and in to my driveway but this proved impossible due to the geometry of things. He was then able to unload it successfully along our curb on the street. The R1S…
Saved the day!
Absolutely fantastic my driver was amazing. Thank you so much.
Awesome driver very helpful
I am so grateful for our tow truck driver Dan! He went above and beyond to help me get our wrecked 63 VW transporter into the garage so it is safe. He was not only kind and empathetic he was super knowledgeable and a creative problem solver. Thank you!!!!!
Corey was fabulous! Professional and courteous. It was handled quickly with no issues. Thank you!
Scott who towed our Ford F250 was awesome! Thank you so much for all your help!
Excellent communication, let me know when they would arrive and after they made delivery to the shop.
This Young man showed up. Took a video of my car. Told me How he was going to tow it. Done. 5... maybe 6...7 minutes. Piece of cake.
Great service, these guys got my car out of a tight spot and safely to the auto shop for repair. Highly recommend!
I have a 1997 burgundy Cadillac DeVille thatis lowered and sittin on Tru 144 spoke wire wheels, which is cool and all but can be a tow truck drivers nightmare! And unfortunately, I have had my Caddy towed a good handful of times and I just wanted to say that the gentlemen that showed up with the flatbed last night…
AE Towing did a great job. Great service. They went the extra mile. I most definitely recommend them.
Prompt and friendly
The tow truck driver showed up ast the time he stated. My car was too low to put on a flatbed. Another tow truck driver came to assist and "jumped" the battery which got thr car running again. No tow was needed after that and I made it to the Chevrolet dealership.
They were promot and courteous went out of there way to help me.
Excellent service and treated my 911 with white gloves. Thank you!
Scott got here in time and very polite.
Very prompt, professional, and friendly. I have used them before and if I need them again, I won't hesitate to call. I would absolutely recommend them.
Was told they would be here in 3 hours. 7 hours later , still no service. Shop will be closed and won't be repaired until Monday so I have to get a hotel for nights since they do not come as promised. Untruthful, untrustworthy
Great job. Arrived when they said and took good care of my car.
Good job
They called ahead to verify the location and let me know an eta. They were on time and very curtious and took great care of my truck. I’d use them in a heartbeat!
Great job! Driver was courteous and very professional.
Great and timely service!
Excellent and swift towing service to Subaru. The driver was incredibly helpful and safe while loading and unloading my vehicle.
We needed our car towed to an auto repair place . AE towing was very professional in getting a tow truck to our home at the appointed time and the driver was courteous and knew exactly what to do to get our car too the repair place and drop it off with no problems.
Professional services and great customer service. Thank you!
Picked me and my vehicle up very quickly and professionally dispatched us to our destination. Thank you for great service.
It was great!! Very professional! Would again 10/10
Professional and fast
Renne was very efficient and personal. I was very pleased with his service.
Kyle was excellent. Clean, professional, and most importantly - friendly. Friendliness is free and easy, and he was great. Use these guys for a tow.
Monday is the toughest day of the week but Michael was professional and did a good job I will go thu them again.
They are awesome, quoted 60 minutes- they arrived in under 30. Jumped my dead battery, loaded onto flatbed and delivered to my home. I couldn't be any happier!
Driver was excellent, on time and extremely helpful and professional. Will definitely recommend
Staff was very responsive and personable. Excellent service!
AE Collision & Towing 39 reviews Unclaimed Towing, Roadside Assistance OpenOpen 24 hours Photos & videos See all 9 photos Photo of AE Collision & Towing - Eugene, OR, US. Photo of AE Collision & Towing - Eugene, OR, US. Photo of AE Collision & Towing - Eugene, OR, US. Photo of AE Collision & Towing - Eugene, OR,…
We had Corey as the driver that came out. He communicated as to when he would arrive. He was very pleasant and certainly knew his craft. Great job
The guy that came out was very nice, professional and knew what he was doing. He dropped off my truck exactly where I wanted it in my driveway up a curb. Very, very good. Would recommend 10 out of 10.
Fast and easy to use. On time and nice.
We needed a winch out of a ditch, managed to get front tire in culvert, rear tire up in the air with danger of rollover. The tow driver took his time to assess situation, then began a long series of maneuvers to inch by inch, winch and jack opposing wheels to prevent further damage or rollover. We were really…
My Tesla died this weekend. Tesla’s Vehicle Support determined that it had to be towed to the Portland Service Center (100 miles). AE Towing’s flatbed truck arrived promptly at 8:30. I live in a new subdivision with narrow streets. The flatbed was too long to get my car out of the garage. The operator called…
I waited 3 1/2 hours to get my car towed. I received 0 calls/texts from them the whole time I was waiting. I personally had to call them every 30 min to check where the driver was, because initially they told me it’d be 30 min. Eventually I had to leave my car to go to work. I asked them to call/ text when they got…
Pick up vehicle and take to dealer for repairl
Was stuck along highway for 5 hours. Final reached this tow company. They came out hooked up to my Motorhome and tow to secure lot. Very professional people.
Very attentive and mindful staff would definitely recommend their services and or affiliate services
EXCELLENT service!! Would recommend if you are in a pinch. I waited on the side of the freeway for 5 almost 6hours waiting for a tire service. But once my insurance chose these guys they were here in 45 mins. And gave me a jump!
Driver arrived on time, worked efficiently, and was cordial. He put me at ease by staying with me until I was picked up by family. Excellent service!
A&E went well beyond what they needed to do for us when our truck motor blew while pulling our 5th wheel trailer on Interstate 5. They took my truck to the dealership and took my trailer to our park hosting spot and parked it in the necessary space for us! I couldn’t be more pleased with their professionalism,…
Great towing company came at the right time . Thank you for your time to even help me.
Great guys very good at there job.
The gentleman showed up very promply with a flat bed truck like I needed. He got it towed safely to the place I needed. Very good service, happy customer! 😊
Best company I’ve used. My tow driver was nice and professional. He was quick and can prepared. A+
Great customer service, very friendly, quick response time, very professional service. I hope I don't need another tow, however, if I do need a tow I hope I get AE Towing.
Great service!
My son's vehicle had a double tire blow out early in the morning. We used our road side assistance via our insurance, which put us in touch with A&E. They were so good about keeping me informed of the time frame of when they were going to arrive at the vehicle. I really appreciate all the communication between both…
The driver which loaded my 190 B Ford falcon was really knowledgeable and professional and took the time to do everything perfect
Cory was very attentive to my 1964 Ford F100. He took extra time and care to do a good rescue. When he arrived at my site he needed to drop my truck in my shop and he got it spot on.Then he helped me push it the rest of the way in the shop.
Kudos for a job well done! The steep grade of my driveway and low-lying vehicle presented quite the challenge, but the driver was patient and extremely careful getting my car on the truck without a single incident.
Wonderfully done. Fast and friendly.
Professional, affordable, quick and easy!
Corey was the tow truck driver, he was very courteous, friendly and professional.
Very friendly will use when needed
Great service from AE Towing! Definitely went above and beyond while helping me relocate my 64 Impala project.
I was stranded on I 5 mile marker 214 and Nathan came to my assistance. He was very kind, professional and very helpful to this semi disabled 61 year old woman. Thank you so much for your help. Sincerely,Debra Parker
Crystal was great to work with! Answered all of my questions and processed my information very quickly! Thank you
My friend needed help in the middle of the night. Driver was on time, really nice, and the price was affordable. Would recommend 👌
Excellent communication and service!
I forgot to ask the name of the tow truck driver that helped me but he was very personable and helpful. I would definitely recommend this business!
Best towing job ever
Great service, very professional. Will use again.
Kyle the tow truck driver was so professional and politely it made a stressful moment bearable
Have used these guys numerous times. Always courteous, knowledgeable, and prompt.
I was very pleased with the prompt and professional service provided by AE Towing this morning. Kyle was knowledgeable and supportive during a difficult time. He was dispatched to my location quickly and arrived as scheduled. I appreciated the text updates with his status. Hopefully I won’t need their services again…
AE towing really saved my life, speedy arrival and had my Porsche towed to my service garage. Their towing truck looks new and well equipped. Ben the towing driver is super nice and professional. Just want to say thanks to them
Experienced and qualified to tow a Tesla.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 877 | — |
| Special vehicle towing | 154 | — |
| Local hauling | 119 | — |
| Battery service | 109 | — |
| Car lockouts | 91 | — |
| Tire change | 78 | — |
| Battery | 64 | — |
| Long distance hauling | 16 | — |
