Experts Reviews · Company report
AE Towing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty87−1.3Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

AE Towing

Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 3,022 Google reviews

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AE Towing is better than 78% of towing services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AE Towing is better than 74% of towing services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AE Towing is better than 87% of towing services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AE Towing is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AE Towing is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AE Towing is better than 43% of towing services.C
43

Reviews for your job

Customers hired AE Towing for 8 kinds of job.

AE Towing for tire change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 31

All 78 Google reviews tagged “Tire change” · showing 40

Matthew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Punctual, professional and expertise!

Tire change
NickLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fast and polite roadside service

Tire change
Cassandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I used my OnStar roadside assistance and within 10 minutes had a call back from A&E letting my know they were sending someone out with an eta of about 60-90 minutes. Jared arrived around 60 min after and was very friendly and efficient.

Not sureTire change
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast response courtesy of Brent

Reasonable priceTire change
PeteLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fernando was quick and very professional. Thanks again

Tire changeService not listed
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The driver was knowledgeable and professional. He shared valuable information that will save time in the future.

Tire change
Sheena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drew was awesome! Arrived very promptly, was super knowledgeable and quick. They get all my gold stars! 😊

Tire change
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and efficient!

Tire change
Ike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick roadside service to answer the jack point question I couldn’t figure out on my own. Fast, helpful, and friendly. Highly recommend

Tire change
S2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arrived quickly. No problems. Courteous and professional. Excellent.

Tire change
Millennial4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, efficient, and friendly service! It is super stressful dealing with a flat when you have kids in tow, but we were back on the road in no time.

Tire change
GIL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, courteous service and the driver and office kept me informed of their progress at all times. Excellent customer service!

Tire change
Leslie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Keith for your prompt professional service, much appreciated.

Tire change
Saul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good, prompt service in changing my tire. Driver was courteous and efficient

Tire change
Paulina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called my insurance and was told to wait for up to 2 hours to get a flat fixed. These guys showed up like 40 mins later and helped me out with everything, really polite and gave me some tips on getting tires. Overall a pretty good experience for what was not the best day.

Tire change
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were prompt and James was super nice!!! He put air in my tire and I was in my way!!

Tire change
thomasLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had to have a tire changed and taken off, and since it was frozen to the hub. Long story short, had Roadside assistance use AE Towing and the driver, Chris came out and got the tire off, put the donut on, and aired up the donut, and was done. Maybe all of 15 minutes if that. So thank you to Chris and AE Towing for…

Tire change
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a wonderful experience with AE and Statefarm Roadside Assistance. AE kept me informed and arrived so quickly. Devon did a great job and I would definitely recommend! Thank you, AE!

Tire change
ElizaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and quick, offered sound advice and careful with my tires.

Tire change
Briana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Timely service and high level of professionalism - thanks so much

Tire change
JoshawonLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were fast and friendly estimate time was 70 minutes they were here and done in 30 would totally recommend 10/10.

Tire change
Pancake1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Prompt, courteous, quickly completed!

Tire change
D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Couldn’t change my tire due to recent surgery. Called roadside through insurance and was told it would be about 1-1.5 hr wait. Got the text that AE was dispatched. With 20 minutes, I talked to dispatch and the driver who would help me. Another 10 minutes and Chris arrives to help. Super cool dude, quick service. 10/10 would call again.

Tire change
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Timely service call to change blown tire. Professional friendly service call.

Tire change
Sabrina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a flat tire the gentleman who came out was very polite and fast I appreciate it very much thank you

Tire change
RikLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Driver was prompt and courteous. Ensured my spare was adequately filled. Contracted through Geico roadside. Highly recommend.

Tire change
SabrinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome dude quick friendly and down right knew what his assignment you guys are awesome thank you 💯 percent satisfaction guaranteed 😀

Tire change
Keagen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

EXCELLENT service!! Would recommend if you are in a pinch. I waited on the side of the freeway for 5 almost 6hours waiting for a tire service. But once my insurance chose these guys they were here in 45 mins. And gave me a jump!

BatterySpecial vehicle towingTire change+ Punctuality+ Quality+ Professionalism
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

On time good job for tire change for a flat.

Tire change+ Punctuality
YeseniaLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you for helping us on Xmas day 🎄💕

Tire change+ Punctuality+ Quality+ Professionalism
CatalinaLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I tried to change a flat on my new car but could not loosen the lug nuts at all. After trying in the freezing wind and my kids trying as well, I decided to use my Ford Pass roadside assistance. They connected me with AE for help. Ford's initial eta was 75 min. AE did 74 min better. A truck just happened to be 1 min…

Tire change+ Punctuality+ Professionalism
Brandon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They showed up and kept me informed throughout the whole process. Never had to call them they kept in touch. The rep came out was very professional and got us back on the road

Tire change+ Professionalism
Victoria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Worst service ever! They did not do it correctly and are way too pricey! I had to go to another place because they don’t know what they are doing. If you want to waste your money and time- go here.

Tire change− Professionalism
Kate9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So fast! They saved us after a flat tire at the airport within 30 min of us calling.

Tire change+ Punctuality
ThomasLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were fast and very helpful.

Tire change
the42the424 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You can tell they genuinely care about their customers, and strive to provide excellent service. Helpful and knowledgeable, with A+ attitude! I would highly recommend them to my friends and family!

Tire change+ Punctuality+ Quality+ Professionalism
M'lissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a 5th tire blow out on the freeway. They came to our rescue, changed the tire and had us back on our way. Thank you!!

Tire change+ Punctuality+ Professionalism
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

AE is great. I’ve used them twice, both through my insurance roadside assistance. Service was timely, professional, helpful, and the man who helped me (both times actually) told me what was going on and didn’t make me feel like an idiot! Will be calling them again!!

Tire change+ Punctuality+ Quality+ Professionalism
Unknown1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just needed a jack, they were super cool

Tire change+ Quality+ Professionalism
JasonLocal Guide · 581 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, communication, and fast service. Thank you!

Tire change+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 24%Overpriced 3%Not sure 43%

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