Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
AEA Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%24+1.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

AEA Carpet Cleaning

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 159 house cleaning services · 4.9★ from 365 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AEA Carpet Cleaning is better than 96% of house cleaning services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AEA Carpet Cleaning is better than 92% of house cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AEA Carpet Cleaning is better than 100% of house cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AEA Carpet Cleaning is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AEA Carpet Cleaning is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AEA Carpet Cleaning is better than 24% of house cleaning services.D
24

Reviews for your job

Customers hired AEA Carpet Cleaning for 5 kinds of job.

AEA Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$297
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Upholstery cleaning” · showing 20

Lance2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Helpful and professional

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
MaryAnne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My carpet and couch look great and were cleaned with care! I'm very happy with the results!

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super professional very detailed would highly recommend

Paid $150–200Great priceArea rug cleaningUpholstery cleaning
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing work! They were fair in their pricing, flexible with scheduling, and the fabrics/carpet all look amazing. They cleaned a carpeted room, a wool rug, a couch and two chairs and all turned out wonderful.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningArea rug cleaning
Pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I use AEA Carpet cleaning frequently. He always does a fantastic job and is always extremely professional. I recommend him to many people. I like the automated text and emails of appointment and when they will be arriving soon.

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
Mason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very professional came in and got right to work my couch came out like brand new! Thank you guys!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vlad took the stains right out of the couches! They are like brand new now! I highly recommend him.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Silvia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service, amazing clean. Left my carpets like new again! I highly recommend AEA Cleaning.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Smith7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an amazing job. They gave our poor couch life again

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Will5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience, thank you!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Gerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service provided by Vladimir of AEA carpet cleaning.. Been using his devices repeatedly for the last 5 years and will continue to do so in the future.

Upholstery cleaning
Rudy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It can be a challenge to find a reputable company. AEA did not disappoint. Vlad and his crew explained the service pre, during, and post. What a difference in the grout look of the tile and the floor climate of the home!

Upholstery cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did an excellant job! The steam cleaning makes such a big differnce. I've tried the Chem-Dry cleaners and didn't notice a differnce at all. AEA cleaning takes your carpet back to looking brand new. Highly recommend.

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cathie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company was highly recommended so I contacted them online when my couches were in need of cleaning. They responded immediately and although I couldn't be at home when they agreed to come and had to leave another family member here to let them in, the technicians were in constant contact with me via text…

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Chelsea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very thorough and always satisfied with his work!! They have been cleaning our couches for 3 years now. Highly recommend!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Ileana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional,gets straight to the job and works hard. 2 large rugs, 5 seater sectional and stairs case all finished in a timely matter.I will definitely be repeating Thank you again AEA

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Professionalism
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

my next-door neighbor recommended AEA Carpet Cleaning, and I recommend it to my neighbors! My carpets and sofa look and smell wonderful, fresh start!

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, detail oriented and thorough! Upholstered furniture and carpet turned out great!

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

AEA cleaned my white couches that were filthy and made them look new again! He took his time and was very thorough.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Bonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The carpets all look fantastic! So relieved to have our living space clean. My chair has new life again too! Very impressed. Highly recommend. Great business to work with.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (14 more) →

Price

$403+59% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 63%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning100$158–$359
Carpet steam cleaning64$158–$327
Pet stain & odor removal46—
Upholstery cleaning34$157–$297
Area rug cleaning28—

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