Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
Google reviewers rate AEA Carpet Cleaning 4.9 out of 5 based on 365 reviews. Customers frequently praise the company for punctuality, professional communication, and reasonable pricing for services including carpet, rug, and tile cleaning. Many note that technicians effectively remove tough stains and pet odors, leaving surfaces looking new. However, a few low-star reviews mention instances of late arrivals, unfinished jobs, or unresponsive phone calls. The owner has replied to only 2% of these reviews.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
365 Google reviews we collected
Phrases our text analysis found in 288 written reviews
Price verdicts customers left with their Google review
Middle half of what 29 customers paid ($303–$705) · gold mark = category median.
How often each topic comes up in the written reviews
We read 288 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This is the second time that AEA has cleaned our carpet and each time it has been a wonderful job!”
“I moved into a rental and there was a terrible smell and thought the carpets just needed to be cleaned.”
“They were so friendly and professional and were able to get out all the dirty spots.”
“called to get a quote and once the guy found out there wasn't much to clean in my place he hung up on me.”
“We are very happy with the service and highly recommend AEA Carpet Cleaning to anyone looking for quality cleaning services.”
“The service provided was a 4/5 stars but every visit would show up 15-20 minutes late.”
“They are prompt, very conscientious and professional.”
“On time, professional, and excellent job at a fair price.”
“…, he came and did measurements himself to make sure we were not being over charged I appreciated it very much.…”
“Professional, explained what was wrong with our original install, flexible on scheduling, and the carpet stretching and cleaning results were great.”
“We were honestly thinking about replacing them with new chairs, but AEA made them look almost brand new again.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired AEA Carpet Cleaning for 5 kinds of job. Pick one to see what they paid and said.
Excellent job! We had an older pet who had accidents and they were successful in removing the smell completely. Our carpet looks new, fresh with no residue. Great to work with.
10/10 recommend. Great technician Armin, super professional and helpful. We have 3 dogs and do a lot of outdoor stuff, meaning dirty carpet. I wish I had taken before/after photos, but here's a "during" shot. The end results were absolutely amazing. (Great price too!!)
This is the second time that AEA has cleaned our carpet and each time it has been a wonderful job! They are prompt, very conscientious and professional. I highly recommend them!
It was easy to schedule an appt and the carpets turned out great. They look like new.
On time, professional, and excellent job at a fair price. What more can you want?
Vlad was the first to respond and immediately offered to come out and evaluate before quoting. Professional, explained what was wrong with our original install, flexible on scheduling, and the carpet stretching and cleaning results were great. Happy with the work overall.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 100 | $158–$359 |
| Carpet steam cleaning | 64 | $158–$327 |
| Pet stain & odor removal | 46 | — |
| Upholstery cleaning | 34 | $157–$297 |
| Area rug cleaning | 28 | — |
4.9 ★★★★★ 365 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Stain Resistant
Second time using this company and I will keep recommending them. My brother also used them a coupon months ago. . They were so friendly and professional and were able to get out all the dirty spots. The carpets look brand new. I had them clean some area rugs, a sectional couch, and an arm chair also. I’m really happy with the results.
Excellent job! We had an older pet who had accidents and they were successful in removing the smell completely. Our carpet looks new, fresh with no residue. Great to work with.
10/10 recommend. Great technician Armin, super professional and helpful. We have 3 dogs and do a lot of outdoor stuff, meaning dirty carpet. I wish I had taken before/after photos, but here's a "during" shot. The end results were absolutely amazing. (Great price too!!)
This is the second time that AEA has cleaned our carpet and each time it has been a wonderful job! They are prompt, very conscientious and professional. I highly recommend them!
Cordial and very knowledgeable. My carpet looks incredible.
It was easy to schedule an appt and the carpets turned out great. They look like new.
Helpful and professional
Great work. Highly recommend. Carpet looks like new. Thank you.
On time, professional, and excellent job at a fair price. What more can you want?
Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts
