ANT EXTERMINATORS · AURORA, IL
Aerex Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%61+9.2Craft & service 20%46+9.2Value 10%27+2.7Momentum 8%58+4.6Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

Aerex Pest Control

Better than 60% of ant exterminators · #16 of 40

4.9★2,584 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Aerex Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Cockroach extermination”

★★★★★ Elis · Edited a week ago

Very professional, in time, great costumer service. Everyone we ask a question, the technician answer it with temporal knowledge. Highly recommended to anyone looking for pest control needs, with professional who really know their stuff.

Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
★★★★★ VERA · Edited 3 weeks ago

Hugo is #1 exterminator.

Cockroach exterminationBug & insect extermination
★★★★★ Rick · 5 months ago

Live in an older multi-unit building and have had to call Aerex multiple times. Mark D has been our go to guy. He is so knowledgeable and helpful. Every time he stops by he remembers us and asks how things are going. Can recommend Aerex and Mark enough.

Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
★★★★★ Paul · Edited 5 months ago

Technician Colin was respectful, efficient and effective.

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
★★★★★ Michael · 6 months ago

The Aerex team is awesome! Haven’t seen a bug in years and our technician Hugo is always reliable, knowledgeable and a great guy!

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
★★★★★ Carol · 6 months ago

I use Aerex for many of the condo buildings I manage. They are fairly priced, the office is quick at responding to requests, and technicians are punctual. All the techs are knowledgeable and I trust them to service buildings without supervision from management. I highly recommend Aerex for multi-unit residential…

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationCockroach extermination
★★★★★ Christopher · 6 months ago

Great and professional people

Paid $180–200Reasonable priceCockroach extermination
★★★★★ Lisa · Edited 8 months ago

Sheridan Point Condominium Association has contracted with Aerex Pest Control for nearly 10 years! We love our tech, Mike! Thank you.

Bed bug exterminationCockroach extermination+ Professionalism
★★★★★ Liliana · Edited 9 months ago

Excelente servicio y su personal el mejor, son muy amables en cuanto a cualquier duda contestan con mucha cortesía, congratulations🎊👏💐🥳 !!!!!!!!.

Paid $100–120Great priceHome inspectionRodent exterminationSpider extermination
★★★★★ Nancy · Edited a year ago

Friendly and on time!

Paid $200+Reasonable priceRodent exterminationCockroach extermination
★★★★★ Esme · a year ago

Hands down to Aerex Pest Control! I called to schedule an appointment to exterminated my unit and the person that answered the phone was very kind. Also, a shot-out to Mark D. the technician that exterminated my unit was so nice and kind. He really knew the places to target and exterminated thoroughly. I've worked…

General pest inspectionCockroach extermination
★★★★★ Ron · Edited a year ago

Always prompt, professional, and get the job done. Hugo did a great job today.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ jerry · Edited a year ago

This company is Awesome! They always do a fantastic job.

Rodent exterminationCockroach extermination
★★★★★ PPG · Edited a year ago

Quick turnaround time on service requests, great communication

Rodent exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ K. · Edited a year ago

Aerex is top notch in the pest control industry. I manage over 10 condo associations and I can say, they’ve turn bad situations around quickly! Cori Smith is the best! Also shout out to Darren, one of the fine technicians that services our properties. Call Aerex! They are the best!

Hornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ James · Edited 2 years ago

Used this company a few times and gave been friendly and helpful everytime.

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Sue · Edited 2 years ago

Extremely conscientious and professional!!

Cockroach extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ john · Edited 2 years ago

Tenant complain about cockroachs, and your technician explained about keeping the apartment clean. And your technician gave me the information of where the problem is coming from.

Bug & insect exterminationCockroach extermination+ Professionalism
★★★★★ Alan · 2 years ago

Technician very thorough and friendly Has been coming here for years

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ mo · 2 years ago

George and his crews were very responsive they got to the site with in one week of my request , they called the tenant and manage the schedule which is a big plus for building owner and management company i will recommend any building owner with multiple units or single to use them for any of their pest control…

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Miroslaw · 3 years ago

Very professional and helpful technician, answered all my questions and offered the best treatment. Thank you!

Cockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ KREMENA · 3 years ago

Jordan was great, as usual- very helpful, he is a great asset to you company. Thank you!

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tom · Edited 3 years ago

All the workers we have had have done a great job!! Highly recommended!!

Ant exterminationBug & insect exterminationCockroach extermination
★★★★★ Odele · 3 years ago

The technician was on time, through, and explained everything that he was doing. The technician was very conscientious. I am new to this building and I appreciate a tech that shows concern for his clients.

Cockroach extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Carol · 3 years ago

Darren was thorough, friendly and seemed very well informed. However I'm not happy about the large price increase.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Cindy · Edited 3 years ago

Friendly, always on time.

Cockroach extermination+ Punctuality
★★★★★ Enrique · Edited 12 hours ago

Rating only, no written review.

Paid $140–160Great priceHome inspectionCockroach extermination
★★★★★ Paula · Edited 4 months ago

Rating only, no written review.

Paid $200+Reasonable priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
★★★★★ Mary · Edited 10 months ago

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Donna · 11 months ago

Rating only, no written review.

Paid $200+Reasonable priceCockroach extermination
★★★★★ Jesus · a year ago

Rating only, no written review.

Paid $200+Great priceRodent exterminationSpider exterminationCockroach extermination
★★★★★ Osarenren · a year ago

Rating only, no written review.

Paid $180–200Reasonable priceCockroach extermination
★★★★★ Jeff · 3 years ago

Rating only, no written review.

Cockroach extermination+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Henry · 3 years ago

Rating only, no written review.

Cockroach extermination

vs category

Blue = Aerex, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.93★ (92 reviews)2024-Q2: 4.97★ (234 reviews)2024-Q3: 4.95★ (133 reviews)2024-Q4: 4.96★ (135 reviews)2025-Q1: 4.98★ (115 reviews)2025-Q2: 4.99★ (289 reviews)2025-Q3: 4.91★ (183 reviews)2025-Q4: 4.98★ (174 reviews)2026-Q1: 4.97★ (140 reviews)2026-Q2: 4.92★ (344 reviews)2026-Q3: 4.93★ (185 reviews)2026-Q4: 4.94★ (97 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$168+71% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 19%Reasonable 73%Overpriced 1%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%61+9.2Craft & service 20%46+9.2Value 10%27+2.7Momentum 8%58+4.6Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
61
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
46
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
27
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
58
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
84

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+382 / −0
Professionalism
+475 / −2
Responsiveness
+376 / −0
Punctuality
+407 / −1
Value
+292 / −0

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