ANT EXTERMINATORS · AURORA, IL
Aerex Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%61+9.2Craft & service 20%46+9.2Value 10%27+2.7Momentum 8%58+4.6Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE

Aerex Pest Control

Better than 60% of ant exterminators · #16 of 40

4.9★2,584 Google reviewsGoogle star rating as shown on Google Maps.
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
85%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Aerex Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Flea & mite extermination”

★★★★★ Marilyn · Edited 3 weeks ago

Friendly service and amazing care.

Reasonable priceHome inspectionFlea & mite exterminationGeneral pest inspection
★★★★★ Diane · Edited 3 months ago

Bob always arrives on time and does a superb job. He asks if we've had any problems with insects and goes from there. He's the best!

Reasonable priceHome inspectionRodent exterminationFlea & mite extermination
★★★★★ Gary · 6 months ago

The technician was on time, very courteous, and made sure all nooks and crannies were sprayed.

Paid $180–200Not sureSpider exterminationFlea & mite exterminationBug & insect extermination
★★★★★ Michael · 6 months ago

The Aerex team is awesome! Haven’t seen a bug in years and our technician Hugo is always reliable, knowledgeable and a great guy!

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
★★★★★ Jeanne · Edited 10 months ago

Steve was excellent!! He is the only one to actually figure out the issue. He was very thorough. Very professional!!

Not sureHome inspectionHornet & wasp exterminationRodent extermination
★★★★ Stewart · Edited 2 years ago

Fast, friendly and efficient!

Flea & mite extermination+ Responsiveness+ Quality
★★★★★ Alan · 2 years ago

Technician very thorough and friendly Has been coming here for years

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★ Lynnette · 3 years ago

Six month inside home spraying

Bug & insect exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Julie · 3 years ago

Mike was great and explained everything he was doing. 100% confident in his advice.

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Paula · Edited 4 months ago

Rating only, no written review.

Paid $200+Reasonable priceFlea & mite exterminationGeneral pest inspectionCockroach extermination

vs category

Blue = Aerex, grey = ant exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.93★ (92 reviews)2024-Q2: 4.97★ (234 reviews)2024-Q3: 4.95★ (133 reviews)2024-Q4: 4.96★ (135 reviews)2025-Q1: 4.98★ (115 reviews)2025-Q2: 4.99★ (289 reviews)2025-Q3: 4.91★ (183 reviews)2025-Q4: 4.98★ (174 reviews)2026-Q1: 4.97★ (140 reviews)2026-Q2: 4.92★ (344 reviews)2026-Q3: 4.93★ (185 reviews)2026-Q4: 4.94★ (97 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$168+71% vs typical ant exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 19%Reasonable 73%Overpriced 1%Not sure 7%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%61+9.2Craft & service 20%46+9.2Value 10%27+2.7Momentum 8%58+4.6Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
49
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
61
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
46
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
27
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
58
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
84

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+382 / −0
Professionalism
+475 / −2
Responsiveness
+376 / −0
Punctuality
+407 / −1
Value
+292 / −0

Compare with