Is Aerex Pest Control any good?
Our verdict: solid, not standout — #16 of 40 ant exterminators, better than 60%. Customers single out its accountability and track record; value is where it trails.
Accountability — better than 84% of peers
Track record — better than 81% of peers
Value — 27th percentile
Price $$$$: 71% above typical
Aerex Pest Control for general pest inspection
Clear ✕350 customers reviewed a general pest inspection job here and rated it 4.96★. Most paid $200+ (category typical: $56–$116). For this job it ranks #7 of 38 ant exterminators we track.
All 350 Google reviews tagged “General pest inspection” · showing 120
Glen went above and beyond to help me!! He was exceptional and was a super hero!! Thank you so much!!
Quick,reliable service.
I've been using Aerex for about 30 or more years. Steve has always has been very accommodating and caring..I have never had any problems using Aerex,
Aerex always comes through. Mark was terrific. He was thorough and showed us what we needed to do to get rid of pests and keep us protected and clean. Thank you, Mark! A second follow up w today was also great. So appreciate your service and readiness to help when we needed some immediate attention. THANK YOU!!!
Steve is very professional and does excellent work. I haven’t had any issues this year since I started with Aerex. Steve continues to impress. Thanks so much for all your hard work!!!!! Steve continues to do excellent work. Very happy with the service and results. Steve came back for an extra spraying for…
I have worked with aerex for many years. You guys always are very responsive and dependable. my one criticism is that I came home to find the outside spray all over the windows. It would be great if they could be more careful with spray near windows or wipe the windows after they are finished.
Very professional, in time, great costumer service. Everyone we ask a question, the technician answer it with temporal knowledge. Highly recommended to anyone looking for pest control needs, with professional who really know their stuff.
Wally is always the best!!!!! We continue to say the same thing- He is the best!!
Tim did a good job replacing Bob, who had taken good care of my house for 40 years.
We use Aerex annually for both quarterly and seasonal insect inspections and extermination. Our technician Marquis is very professional and always timely, and his overall work quality is outstanding.
Great job
Steve Moynihan was great as usual. Very thorough and answered all of my concerns.
I always use Aerex. They are always on time, offer fair prices and understand when I freak out about big ants!
Can always rely on Aerex wanted to spray the exterior before winter set in they came right out and new exactly what to do
Excellent technician who recommended pest control steps I should be taking in addition to spraying and checking for problems. Have been using Aerex for many years and have been very satisfied
Aerex communicates very well and keep us notified of delays. Always reliable
I have used Aerex for over 30 years. The service men are polite, informative, usually have a great sense of humor, and they are very neat. They use a pet/child safe product which is awesome as my dog follows them around the house and the cat is always hiding behind some piece of furniture - they look prior to…
They did a great job, very friendly, honest, reliable, efficient, and do great work! We had an issue with carpenter ants and they effectively took care of it for us. We will definitely be loyal customers!
We’ve been using Aerex to protect our homes for years and have never had an issue. They are very responsive and dependable
Aerex is always very responsive and get the job done. They don't just apply pet safe spray, they also really know bugs and their behaviors. We've used them for about 20 years. We've never been disappointed.
Friendly service and amazing care.
Erik the technician, addition to being extremely thorough, was also very professional, courteous and knowledgeable.
Mike was exceptional. Timely, courteous and highly professional. Extremely experienced and knowledgeable with a great attitude. My wife and highly recommend him.
Very pleasant and personable. Very thorough job was done and would recommend to family/friends! They took their time to find the cause of the issue we were having and walked through solution. We have always had a positive experience and have recommended to several family members as well!
Hugo is terrific in solving our insect or mice problems. I think he is the best!
very nice guy
Mark D has been great in servicing my food facility for past few years. He is thorough and very knowledgeable about his works! Thank you.
Tim is so nice and what a gentleman! So easy to talk to and always happy!
Jose was friendly and pleasant to deal with
The service technician was very friendly and helpful. I enjoyed chatting with him. I will continue using Aerex. Very satisfied.
Tim Joo was very excellent. He let us know when he arrived and was very thorough. Everything went well. I would definitely recommend Aerex. Their service has been excellent. We have been their clients for many, many years and have been very satisfied…
Thank you for keeping track of our pest and keeping them out you guys do a great job
I recently moved into a new (to me) home and noticed a few ants and some spiders in my basement. I called Aerex and they were able to schedule me later in the same week. Mark was great, extremely knowledgeable, and overall an awesome person. He took the time to explain everything to me, which I really appreciated…
I have been with Aerex for many years and recommend them to everyone I know. Everyone who comes to my home, whether it be outside or inside, are professional and courteous. Anything I ask, they have an answer. I just love Aerex and the customer service when I call is great too!!!
We have been extremely happy with Aerex and the service they provide. They are always punctual, professional, and reliable. If they ever need to reschedule a visit—such as due to bad weather—they are considerate enough to call ahead and let us know. Most importantly, we have seen a significant improvement in our…
He did a good job. Very professional and respectful. Thank you.
Courteous, professional and on-time. Deserves 10 stars.
Every nice and knowledgeable
Aerex comes to my 3 flat building quarterly to spray for insects. Darren, our exterminator, is fantastic! He is very professional, helpful, timely and responsive. We have been using Aerex for years and highly recommend them.
tim is wonderful!!!!
We have been using Aerex for many years. Tim was our new technician today and he was thorough and professional.
I use Aerex at a few properties that I manage and love them! The technicians always show up on the scheduled day and the office staff are always able to answer any questions and requests that I have.
well done; thanks once againfor your work and consideration; always a thorough job
Steve Moynihan was very thorough and professional. He is very knowledgeable and explained things well
Steve was very knowledgeable and professional. It was a pleasure working with him
Very efficient as always.
This was our first treatment. I signed up for the yearly plan for peace of mind. This summer we were seeing earwigs in the house occasionally and that really freaks me out! Our technician, Jordan Terzick, explained how the weather conditions this summer is drawing the bugs inside. He was very helpful and…
Have been using Aerex for many years!! I have had great success with them and trust that their products are safe for my pups.
Our home has been sprayed twice a year for many many years, and it works to very well. We had issues with certain insects but not now and not in a very long time. Wally does the spraying/caring for our property in and out and he provides exceptional service.
Very professional and through.
Fantastic extermination services by Aerex Pest Control, as aIways.
Bob always arrives on time and does a superb job. He asks if we've had any problems with insects and goes from there. He's the best!
I have had Erik come to my home twice a year for several years now. He is very knowledgeable, kind and friendly. Erik goes above and beyond to share his expertise. Definitely 5 stars!
Aerex has been caring for our homes in Glenview for 35 years. The technician feels like part of the fam.
very friendly and responsive service technician.
Mike showed up on time and was friendly with our crazy dogs and familiar with the house, even though he hasn’t been here in awhile. Can’t ask for more for a semi-annual service and serviceman. Mike is the best.
Aerex is a great company! Responsive to customer needs. The people who come to my home are knowledgeable and friendly!
Tim was super helpful and very thoughtful about not crushing the flowers as he worked! I really appreciated his care. Aerex does a very nice job and we have used them over many years.
Bob Moloznik answered all my questions , solved our problem and gave excellent advice.
I have really enjoyed the technicians who are efficient and share knowledge about pest control. Glen was prompt and especially helpful today 6.17.26.
Jordan T was timely, professional, and very polite. Thank you, Jordan!
Steve was GREAT 👍!!!
Erik is great!
Fast, reliable, and friendly. And most importantly, Hugo Capellan is the best, thank you as always Hugo!!
I have been using Aerex Pest Control for years. The tech I had in the past recently Retired and so Mark has some big shoes to fill. He did a great job and explained everything he did and was very professional. Called to let me know he was on his way and was actually a bit early (which I was happy about). I would recommend this Company.
Mark is BY FAR THE BEST!!! knowledgeable, very customer service oriented and professional!! I only ask for him when calling aerex!!
Always a pleasure dealing with office and of course our technician Wally who is knowledgeable, prompt, great at what he does and always a pleasure!
Colin Locallo did an excellent job performing the pest control treatment at our home on June 9, 2026.
Steve did a very thorough job as usual. We have not had any problems with pests since he has been spraying my home. I highly recommend him and the company.
Once again Bob artived on time and did a thorough job of inspecting and treating our home. Aerex is a reliable and professional company. I recommend it without reservation.
Jordan was very friendly and knowledgeable
Demetrius (technician) serviced my six flat. He was very knowledgeable, on time, and thorough.
Our technician - Glen - was polite, personable, thorough and very considerate.
Aerex is absolutely first rate! We’ve relied on them for 20 years for thorough, prompt and professional work. Highly recommended!
On time (a little early, in fact)! He was friendly and knowledgeable and worked quickly. He answered all my questions.
Would highly recommend this service. The technician was very knowledgeable and helpful. He was friendly and quite thorough.
Jordan was professional and nice I would like him to come and do our services regularly since Bob retired
Tim Joo did an excellent job. Called me prior to arrival. Arrived on time. Very cordial and took care of the pest control process and made me aware of any new issues. I have been with Aerex for many years, and service is excellent from scheduling to execution.
Wally is terrific! We highly recommend him.
I’ve used them for years and I’m extremely satisfied
Aerex is an excellent service organization… effective, prompt, reliable and great service. Been a customer for over 25 years! Aerex Technician Tim was courteous and professional. Extremely satisfied, always.
Live in an older multi-unit building and have had to call Aerex multiple times. Mark D has been our go to guy. He is so knowledgeable and helpful. Every time he stops by he remembers us and asks how things are going. Can recommend Aerex and Mark enough.
Wally is the best! 30 years of service!
The technician was very courteous and patient. He answered all my questions and was very nice.
Appreciated the great job Tim Joo performed to eliminate all the nasty pests, including ants in our house!!
Semi annual service package to keep mice out in the winter and ants out in the summer. Mark D'Agostino is terrific. Thorough, patient, polite and genuinely cares about his customers. We have a very large old house and Mark makes sure it is throughly inspected and secure.
good work, knows what he"s doing
Walky has been servicing our housr for years. He does a fantastic job The proif of which isno bugs!
Always on time and do a great job .No more 🐜 This is a very reliable company. This is by far the very BEST bug people.
Knowledgeable, friendly been working with Wally for years.
I have used Aerex to service my house for years. Because of the excellent service the company provides and the expertise of Tony ,my service technician , my home is free of ALL unwelcome bugs. I am so pleased I found the Aerex company so meany years ago.
Very satisfied with the service. Have used this company for many years.
Aerex came and sprayed the perimeter of my house. It only takes less than an hour to dry and be effective against many insects.
Friendly and on time. Answered my questions.
Technician Colin was respectful, efficient and effective.
I have had nothing but great experiences with Aerex Pest Control. From my first inquiry to treatment, everything was handled professionally and efficiently. The technician was very thorough, explained the treatment plan, and knew exactly how the ants were coming in. It's clear they genuinely care about doing the job…
Glenn was very professional and did a great job explaining exactly was the process was. He was courteous and respectful and I highly recommend him.
We normally have Eric who is wonderful! This tech complained about everything.
Collin is thorough, reliable and professional.
Helpful scheduling and the technician did a very thorough job and explained everything
Hugo has been providing our service for a few years and we are very happy with his work. He’s always on time, works in a professional manner, explains everything and continues to go above and beyond when taking care of us.
I started with Arrex many years ago and have been very happy with their professional and cost effective approach to insect and rodent control. Steve, in particular,is very knowledgeable, professional and friendly. I would highly recommend Arrex.
On time. Professional and courteous
The Aerex team is awesome! Haven’t seen a bug in years and our technician Hugo is always reliable, knowledgeable and a great guy!
Always polite and on time.
I have been using this company for many years, technicians are very professional.
Steve rocks!
Hugo was very friendly, knowledgeable and did a great job!
We have used Aerex Pest Control for over 15 years. We have never had any issues or problems with their products or services. Our technician "Steve" is great! Very thorough and professional.
Friendly, knowledgeable technician. Arrived on time and provided good service
I have used Aerex for more than 28 years and have always been satisfied. Tim demonstrated that he was an expert when it comes to pest control. He went above and beyond to answer any questions that I had. Tim was very thorough which I greatly appreciated. He arrived on time and definitely enjoys his job. It's great…
I manage a property and Mark lacallo is our service test. Very nice, attention to detail and very experienced in this field 10/10 I recommend
Aerex agent was on time. Friendly gentleman. Was patient as we had to move fog out of area to be sprayed.
Aerex, in general, and their technician Hugo, in particular, have been very helpful to us over the years. Hugo arrived well within the selected time frame, explained what he was going to do, and worked both effectively and efficiently. I appreciate all that they do.
Steve was great and spent a lot of time with me making sure he got everything covered. It will take a little time to see the results but I have confidence that things will be taken care of based on how professional he was.
Excellent and expert.
We have been using Aerex for at least thirty years. This was a revisit for mice. Tim was on time and pleasant.
Hugo was excellent. Patient, answered all of my questions. Very thorough
Jordan was kind and friendly. He explained how the pest control worked and thoroughly answered all of my questions. He was efficient and even arrived early!
We just met Tim & he was excellent...very pleasant & competent!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Aerex Pest Control
Is Aerex Pest Control good?
Yes by most measures: 4.9★ from 2,584 Google reviews and an Experts Score of 53/100 (grade C), #16 of 40 ant exterminators we track. 0.6% of reviews in the last two years were 1–2★ (category average 1.1%).
How much does Aerex Pest Control charge?
Customers reported a typical bill of $168 (middle half $119–$196), 71% above the ant exterminators median of $99.
What do customers hire Aerex Pest Control for?
Mostly home inspection (366), bug & insect extermination (347), general pest inspection (343), ant extermination (200).
Does the owner respond to complaints?
The owner replied to 85% of 1–3★ reviews (category: 61%).
