How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%61+9.2Craft & service 20%46+9.2Value 10%27+2.7Momentum 8%58+4.6Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREAerex Pest Control
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 2,584 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: value.
Reviews for your job
Customers hired Aerex Pest Control for 8 kinds of job.
Aerex Pest Control for bug & insect extermination
Clear ✕All 359 Google reviews tagged “Bug & insect extermination” · showing 80
Glen went above and beyond to help me!! He was exceptional and was a super hero!! Thank you so much!!
Mike is great. Very knowledgeable. Good job!
Quick,reliable service.
Steve has been coming to my house for years and is amazing! Always friendly and kind. Always goes over and above to get the job done! Aerex has been a fantastic company to use and I will continue for years to come.
Steve is very professional and does excellent work. I haven’t had any issues this year since I started with Aerex. Steve continues to impress. Thanks so much for all your hard work!!!!! Steve continues to do excellent work. Very happy with the service and results. Steve came back for an extra spraying for…
My wife and I just bought the house and hired Aerex on the advice of the previous owner. Wally had serviced the house before and knew just what to do. Not only competent, but also a heck of a nice guy.
Very professional, in time, great costumer service. Everyone we ask a question, the technician answer it with temporal knowledge. Highly recommended to anyone looking for pest control needs, with professional who really know their stuff.
The tech was fast, efficient and friendly.
Michael was very professional and thorough with the treatment. Explained everything and I would recommend Aerex pest control services
Hugo is great! He is so thorough and really wants to help. I start noticing spiders in the house this time of year ! And after Hugo sprays the house I don't see live ones anymore!
Steve is always great. Very accommodating.
Excellent technician who recommended pest control steps I should be taking in addition to spraying and checking for problems. Have been using Aerex for many years and have been very satisfied
Service man arrived within the scheduled time. Put on slippers over his shoes. Very courteous Did a good job of spraying the whole house. Sorry to hear Bob has retired. He was my serviceman for years
Hugo is #1 exterminator.
AEREX has been my go-to for pest control over the past few years. Their broad scope of services, responsiveness, and professionalism is why I continue to use them. I recently called them to treat two in-ground wasp nests. They came out within a couple days, treated the nests and then walked my property to ensure I…
I have used Aerex for over 30 years. The service men are polite, informative, usually have a great sense of humor, and they are very neat. They use a pet/child safe product which is awesome as my dog follows them around the house and the cat is always hiding behind some piece of furniture - they look prior to…
Always professional and good quality Very pleasant professional
Aerex is always very responsive and get the job done. They don't just apply pet safe spray, they also really know bugs and their behaviors. We've used them for about 20 years. We've never been disappointed.
Friendly, on time and quick! Great customer service too.
Always on time, very pleasant and helpful. If anything further is needed, they respond very quickly
Erik the technician, addition to being extremely thorough, was also very professional, courteous and knowledgeable.
Mike was exceptional. Timely, courteous and highly professional. Extremely experienced and knowledgeable with a great attitude. My wife and highly recommend him.
Glenn was friendly, professional and timely.
Totally awesome technician. Thank you Glenn. On time, thorough, friendly. 👍
Hugo is terrific in solving our insect or mice problems. I think he is the best!
very nice guy
Great company and quality service. Wally is the best!
Steve Leader of Aerex did a great job spraying the house. He has been coming for years and is always professional and nice. Happy to see him again. Aerex does a great job keeping the bugs away. Thanks.
Aerex is very professional, always timely and does an excellent job! Really help to keep bugs and bees in control on our property.
Tim Joo was very excellent. He let us know when he arrived and was very thorough. Everything went well. I would definitely recommend Aerex. Their service has been excellent. We have been their clients for many, many years and have been very satisfied…
Excellent service, as always, from Aerex.
Tech was friendly, prompt and efficient. Nice job. thanks!
Thank you for keeping track of our pest and keeping them out you guys do a great job
Prompt efficient service as aways.
Not only did routine servicing but found yellow jacket problems and fixed everything!
We have been extremely happy with Aerex and the service they provide. They are always punctual, professional, and reliable. If they ever need to reschedule a visit—such as due to bad weather—they are considerate enough to call ahead and let us know. Most importantly, we have seen a significant improvement in our…
Wally has provided excellent pest control service for Aerex for years - excellent.
I have used Aerex for 3 years now. They come out twice a year for preventative work. I have been completely satisfied with the service. I highly recommend Aerex.
Every nice and knowledgeable
Technician showed up as per appointment window. Glenn is a gem. Efficient, professional and friendly. A pleasure to have him around.
Very successful pest management services at a reasonable price - Aerex manages 3 of my apartment buildings and provide excellent pest control service
Aerex excels in pest service and customer experience. If you want a home or apartment free of pests I would highly recommend Aerex. They manage pest control for 3 of my apartment buildings and have been very successful in keeping the buildings pest free.
Aerex comes to my 3 flat building quarterly to spray for insects. Darren, our exterminator, is fantastic! He is very professional, helpful, timely and responsive. We have been using Aerex for years and highly recommend them.
We have been using Aerex for many years. Tim was our new technician today and he was thorough and professional.
Wally is great. Dependable, respectful. A real pro
well done; thanks once againfor your work and consideration; always a thorough job
This was our first treatment. I signed up for the yearly plan for peace of mind. This summer we were seeing earwigs in the house occasionally and that really freaks me out! Our technician, Jordan Terzick, explained how the weather conditions this summer is drawing the bugs inside. He was very helpful and…
Our home has been sprayed twice a year for many many years, and it works to very well. We had issues with certain insects but not now and not in a very long time. Wally does the spraying/caring for our property in and out and he provides exceptional service.
Aarex always does a great job in scheduling our services and the pricing is reasonable, but the bonus is the technician, Mark is awesome! He always does a thorough job and gets all the nooks and crannies when he's spraying! They are professional and friendly! GREAT JOB Today, Mark! Always a pleasure to have you has our tech.
Bob always arrives on time and does a superb job. He asks if we've had any problems with insects and goes from there. He's the best!
Knowledgeable, friendly, kind and efficient!
Aerex has been caring for our homes in Glenview for 35 years. The technician feels like part of the fam.
very friendly and responsive service technician.
Aerex is a great company! Responsive to customer needs. The people who come to my home are knowledgeable and friendly!
No one showed for this service. This is the 2nd time it happened. We have cameras and we’re home. We called and are requiring a person to come and complete the service. This is a pattern. We have used for years and have been satisfied but this year is concerning.
Tim was super helpful and very thoughtful about not crushing the flowers as he worked! I really appreciated his care. Aerex does a very nice job and we have used them over many years.
I have really enjoyed the technicians who are efficient and share knowledge about pest control. Glen was prompt and especially helpful today 6.17.26.
Our service tech is great to work with. He is knowledgeable accommodating, and detailed.
Steve was GREAT 👍!!!
They do a good job! They listen to customer concerns and are responsive. I have been using them for years. I will remain a loyal customer.
I have used Aerex Pest Control over the past 20 years. They are prompt, professional and guarantee their work. I recently recommended them to my daughter when she moved into a new home.
Fast, reliable, and friendly. And most importantly, Hugo Capellan is the best, thank you as always Hugo!!
Always a pleasure dealing with office and of course our technician Wally who is knowledgeable, prompt, great at what he does and always a pleasure!
Colin Locallo did an excellent job performing the pest control treatment at our home on June 9, 2026.
Wally is bye far the best technician Aerex Pest Control has on its staff. Would recommend him to friends and family. I can’t say enough good words about Wally and Aerex Pest Control.
Tim did a great job! He was very thorough!
5/30/2026 We had a issue which required Aerex. Hugo, who is an outstanding service technician and very thorough was able take care of our problem.
Always very pleased with Mike. He listened to our issues and paid special attention to a recent problem. We feel the service is well worth the cost.
Aerex has been coming to my house for almost 20 years, they are always kind, respectful, very knowledgeable and trustworthy!!
Have used Aerex for 20+years - always timely and dependable and technicians have been there through out all the years so LOTS of experience. Highly recommend
Jordan is a phenomenal technician. He is thorough, professional, and solves all of our pest problems.
Aerex is an excellent service organization… effective, prompt, reliable and great service. Been a customer for over 25 years! Aerex Technician Tim was courteous and professional. Extremely satisfied, always.
Live in an older multi-unit building and have had to call Aerex multiple times. Mark D has been our go to guy. He is so knowledgeable and helpful. Every time he stops by he remembers us and asks how things are going. Can recommend Aerex and Mark enough.
The technician was very courteous and patient. He answered all my questions and was very nice.
Appreciated the great job Tim Joo performed to eliminate all the nasty pests, including ants in our house!!
Semi annual service package to keep mice out in the winter and ants out in the summer. Mark D'Agostino is terrific. Thorough, patient, polite and genuinely cares about his customers. We have a very large old house and Mark makes sure it is throughly inspected and secure.
Tony has been our guy since 1978, except when we lived downtown. He has always been prompt, neat and cheerful. He does your company proud. We will miss him.
Always on time and do a great job .No more 🐜 This is a very reliable company. This is by far the very BEST bug people.
My technician arrived on time, immediately put on his clean boot covers, couldn't have been more courteous, and did a thorough job!
Great job and always nice knowledgeable techs
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 366 | $63–$176 |
| Bug & insect extermination | 347 | $61–$119 |
| General pest inspection | 343 | $56–$116 |
| Ant extermination | 200 | $71–$187 |
| Rodent extermination | 170 | $76–$282 |
| Hornet & wasp extermination | 123 | $58–$282 |
| Spider extermination | 96 | $63–$151 |
| Cockroach extermination | 34 | $76–$282 |
