How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREAerex Pest Control
Aurora, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 60 ant exterminators · 4.9★ from 2,584 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Aerex Pest Control for 8 kinds of job.
Aerex Pest Control for home inspection
Clear ✕All 384 Google reviews tagged “Home inspection” · showing 260
Mike is great. Very knowledgeable. Good job!
Quick,reliable service.
I've been using Aerex for about 30 or more years. Steve has always has been very accommodating and caring..I have never had any problems using Aerex,
Aerex always comes through. Mark was terrific. He was thorough and showed us what we needed to do to get rid of pests and keep us protected and clean. Thank you, Mark! A second follow up w today was also great. So appreciate your service and readiness to help when we needed some immediate attention. THANK YOU!!!
Hugo serviced my home and did a thorough job. He’s very good and I would request him every time!!
Jordan is the best! Thank you!
Steve is very professional and does excellent work. I haven’t had any issues this year since I started with Aerex. Steve continues to impress. Thanks so much for all your hard work!!!!! Steve continues to do excellent work. Very happy with the service and results. Steve came back for an extra spraying for…
Brendon gave a thorough explanation of what he did and was friendly and polite. Great service.
The Aerex technician was courteous and helpful, answering all of our concerns about possible uninvited pests during the winter season.
We had an ant problem for a long time. I kept treating it with Terro but it never went away. It would only pop up again in another location. Tim from Aerex came and within a couple days, the ants were gone! It was a one time application.
Hugo is great! He was very professional and did a great job and explained everything thoroughly.
Wally is a delight and so knowledgeable! He came early and said all is well!
Very professional, in time, great costumer service. Everyone we ask a question, the technician answer it with temporal knowledge. Highly recommended to anyone looking for pest control needs, with professional who really know their stuff.
Wally is always the best!!!!! We continue to say the same thing- He is the best!!
Tim did a good job replacing Bob, who had taken good care of my house for 40 years.
We use Aerex annually for both quarterly and seasonal insect inspections and extermination. Our technician Marquis is very professional and always timely, and his overall work quality is outstanding.
Great job
Thanks for your service. We appreciate the professional staff and on time arrival.
Colin was great. Very thorough and personable.
The technician was excellent
Jordan came early as I had requested. He did a great job spraying my house.
Aerex pest control has been one of our best home investments for the past 30+ years. Their pricing is reasonable and service is excellent. Technicians are well trained, professional and respectful of property. Excellent and reliable service. They have a solid mosquito spray program. I haven’t had a problem since…
Hugo is such a pleasure to have in our home. Knowledgeable, professional, friendly and supportive with his instructions and advice. Only want to have him caring for our home going forward.
Great!!!!
Friendly service and amazing care.
Wonderful. Efficient.
Bob has been our person and is very good. Thanks for sending him. We appreciate his hard work
Erik the technician, addition to being extremely thorough, was also very professional, courteous and knowledgeable.
Mike was exceptional. Timely, courteous and highly professional. Extremely experienced and knowledgeable with a great attitude. My wife and highly recommend him.
Jordan call in advance to advise of his arrival time. When he entered the house he left his outside shoes outside. As we walk the house he explained what was being done and why. He made sure all appropriate areas were treated. Extremely satisfied with Jordan and Aerex. Have use them for over 15 years and highly…
Excellent professional and courteous service thank you.
Wally has been servicing our home for many years. We greatly appreciate his knowledge and thoroughness. he is extremely conscientious.
Hugo is terrific in solving our insect or mice problems. I think he is the best!
Tim did a wonderful and thorough job exterminating our house! I will definitely request him next time we are due for service.
Service man arrived on time and was interested to find out, if I was having any problems with bugs/ants/ spiders! I'm not!! We have been customers of Aerex for over 50 years!!
The Aerex tech was great: on time, friendly and did a thorough job.
Glenn was quick, courteous and asked questions about our issues. He even took care of a cicada in my window.
Our man Omar is the best!! He is knowledgeable, professional and I am grateful
Wally is always on time, friendly and professional. He’s been our guy for about 30 years. 😀
The service technician was very friendly and helpful. I enjoyed chatting with him. I will continue using Aerex. Very satisfied.
Wally did a great job as always! Friendly and informative.
Tim Joo was very excellent. He let us know when he arrived and was very thorough. Everything went well. I would definitely recommend Aerex. Their service has been excellent. We have been their clients for many, many years and have been very satisfied…
Such great customer service from the person who scheduled the appointment to the tech who provided the in-house service. Both were professional and personable. Aerex was referred by a friend and I’m happy with the suggestion. I’d pass their info for services on too!
I have been with Aerex for many years and recommend them to everyone I know. Everyone who comes to my home, whether it be outside or inside, are professional and courteous. Anything I ask, they have an answer. I just love Aerex and the customer service when I call is great too!!!
He did a good job. Very professional and respectful. Thank you.
Wally did a great job and is an excellent ambassador for your company
Courteous, professional and on-time. Deserves 10 stars.
Very efficient and professional
I have used Aerex for over 40 years. They are very reliable and do a great job.
Steve does a great job addressing any concerns and answering questions
My Rep, Took time, explain what he was doing. Also covered his shoes,. Stated with all the rain this is why we're having issues, and with what was going down it will not be a issue. I appreciate good service... Which Aerex Pest Control give.. Calling in the person also is great on the phone.
Every nice and knowledgeable
tim is wonderful!!!!
We have been using Aerex for many years. Tim was our new technician today and he was thorough and professional.
Steve is just awesome & took the time to answer numerous questions I had. So professional. A credit to the business!
Does a great comprehensive job. Very friendly guy and interested to know how the last treatment went. We have not had problems!
Jordan is a regular Aerex service technician. He came today to solve lingering ant and drain fly issues. As always, he did a fine thorough job.
They are always friendly and professional. Benn using them for a long time.
The guy was nice. He barely walked in the room & sprayed. Did not spayed all the rooms or go along all the baseboards. Like other guys in the past,
Very professional and through.
Bob always arrives on time and does a superb job. He asks if we've had any problems with insects and goes from there. He's the best!
MIke is a very pleasant guy. he was very through and even came early even though he called to say traffic might hold him up. Good employee!
very professional , respectful of property and let me know he was starting Extraordinarily helpful and more than just expected. Gave me more information!! mHighly recommended
Although we have not had insect problems, Glen checked entire house and sprayed thourougly to prevent insects!
All goo
Aerex has been caring for our homes in Glenview for 35 years. The technician feels like part of the fam.
Aerex is a great company! Responsive to customer needs. The people who come to my home are knowledgeable and friendly!
The gentlemen very nice and very patient with my two barking dogs. He was thorough and took time to walk me through everything asking questions along the way. And answering mine 😄.
I have really enjoyed the technicians who are efficient and share knowledge about pest control. Glen was prompt and especially helpful today 6.17.26.
Jordan is always very efficient and friendly and knowledgeable!
The service man was very good as usual, on time and thorough.
Steve was GREAT 👍!!!
Greg Service! We have been using him for many many years!
Always pleased with service and their personnel.
Fast, reliable, and friendly. And most importantly, Hugo Capellan is the best, thank you as always Hugo!!
Great service people
Always a pleasure dealing with office and of course our technician Wally who is knowledgeable, prompt, great at what he does and always a pleasure!
The technician was superb. He paid attention to details and was truly interested in solving our problem with ants. I have had many technicians over the years and I can say without hesitation that he was the best.
Have used them for some time now. Always arrive within the prearranged time slot. Always courteous and efficient.
Jordan is the best!
Once again Bob artived on time and did a thorough job of inspecting and treating our home. Aerex is a reliable and professional company. I recommend it without reservation.
Wally is great
5/30/2026 We had a issue which required Aerex. Hugo, who is an outstanding service technician and very thorough was able take care of our problem.
Went to wrong house; didn’t seem to understand. He was fine once he got here
Always very pleased with Mike. He listened to our issues and paid special attention to a recent problem. We feel the service is well worth the cost.
Aerex is absolutely first rate! We’ve relied on them for 20 years for thorough, prompt and professional work. Highly recommended!
On time (a little early, in fact)! He was friendly and knowledgeable and worked quickly. He answered all my questions.
Would highly recommend this service. The technician was very knowledgeable and helpful. He was friendly and quite thorough.
The tech was very courteous and professional upon arrival.
Bob is the best! He retired so Jordan is now the best!
We've used aerex for quite some time. The technician is polite and thorough. He takes the time to address concerns. Overall good experience.
Appreciated the great job Tim Joo performed to eliminate all the nasty pests, including ants in our house!!
Hugo is extremely knowledgeable and experienced, also very polite. I always request him.
We've been using Aerex for many years. Wally has been on time, and thoroughly checking our home for any unwanted critters. We highly recommend Aerex.
I’ve used Aerex for 25 years. Excellent customer service! Steve, our technician always does a great job!!
Walky has been servicing our housr for years. He does a fantastic job The proif of which isno bugs!
Erik Caiberg did a great job.
Great attention to detail! Brandon is always knowledgeable and professional. I am happy he is part of the team.
Friendly and on time. Answered my questions.
Technician Colin was respectful, efficient and effective.
I have had nothing but great experiences with Aerex Pest Control. From my first inquiry to treatment, everything was handled professionally and efficiently. The technician was very thorough, explained the treatment plan, and knew exactly how the ants were coming in. It's clear they genuinely care about doing the job…
Tim was terrific… he sprayed places that prior technicians had never even looked. He was efficient and most respectful! Please send him next time.
The agent walked with me while I pointed out trouble spots and made sure to address each one.
Wally and Aerex have been outstanding, reliable, courteous, and thorough for the many years they have taken care of our home.
As always Steve was very professional and simply awesome.
Wally is always great. On time. Friendly. Just a great guy
Jordan is knowledgeable and works hard to find a solution . He is very good!!!!
Aerex, we at the Bachelor Officer Quarters in Fort Sheridan were extremely impressed by Wally who as been a service person for Arrex for over 30 years. He performed our quarterly rodent control exterior bait boxes as well as each garage. He as in the past did an excellent job with great professional care. Yes,…
Excellent/polite/thorough and friendly service; entire home was inspected and sprayed (for insects).
They always do a great job and are so pleasant!
Outstanding service from Aerex.
Hugo has been providing our service for a few years and we are very happy with his work. He’s always on time, works in a professional manner, explains everything and continues to go above and beyond when taking care of us.
Always easy and learn something each time. Thanks for keeping mice and spiders away!
Hugo is a great technician. Very knowledgeable, professional and courteous!
Jordan is always professional & friendly & takes time to answer questions.
I have used Aerex for over 10 years and always impressed with their level of service, knowledge, and quality. Highly recommend!
Very knowledgeable, very thorough….a pleasure to have Glen take care of our home
Jordan always does a great job!! Never needs to come back after 1st service!
Wally was great - explained what he was going to do, answered my questions and gave me confidence in the Aerex treatment
Great service technician. Within time frame offered. Paid for spring and fall.
Tim did a great job!
They did outside spraying our Technician did great!!
Brendon is professional and explained what he was doing.
We have used Aerex Pest Control for over 15 years. We have never had any issues or problems with their products or services. Our technician "Steve" is great! Very thorough and professional.
I have used Aerex for 59 years. They are always there for me
Tim is very nice and he did a terrific job! Your service is Great! Thank you for many good years!!!
Wally is the best. Period.
Hugo was here today and did an OUTSTANDING job - Can’t thank him enough for all the tips he gave me AEREX / You are the BEST
I have used Aerex for more than 28 years and have always been satisfied. Tim demonstrated that he was an expert when it comes to pest control. He went above and beyond to answer any questions that I had. Tim was very thorough which I greatly appreciated. He arrived on time and definitely enjoys his job. It's great…
We have been using Aerex for many years. We are always pleased with their efficiency, knowledge, and politeness. They know their business. Steve is an excellent technician. He really knows what he is doing.
Brendon does an outstanding job. He even went outside to determine where the ants were possibly coming into the house. He is very thorough.
Aerex agent was on time. Friendly gentleman. Was patient as we had to move fog out of area to be sprayed.
The technician was prompt and efficient and we’re now ant free!
Very pleasant service representative
Steve is always helpful and listens to our concerns. He is very thorough with our house! He has been with us for years and offers professional service.
I have been using Aerex for years. Will arrive within the time frame and will pay special attention to problem areas.
quick courteous and thorough. a few recommendations would be nice…
Tim was very thorough and friendly!
Everything was done to my liking. The serviceman was friendly, and very knowledgeable.
Matthew was very pleasant. He was informative, polite, and provided helpful advice to help us best address our pest issue. He’s great and would highly recommend him to anyone dealing with an infestation. Aerex is awesome in general. Even the person that sets the appointments are very knowledgeable and helpful. Highly recommend them!!
From basement to attic, Aerex keeps our 100 year old home free of insects & mice. Wally is the best!
Aerex, in general, and their technician Hugo, in particular, have been very helpful to us over the years. Hugo arrived well within the selected time frame, explained what he was going to do, and worked both effectively and efficiently. I appreciate all that they do.
He does a thorough job every time. He takes time to speak with me about any potentially problem areas. Very professional.
Very professional and efficient.
Terrific service! Professional, effective, friendly! Mark is the BEST! Thank you!
Hugo was excellent. Patient, answered all of my questions. Very thorough
Good job Brendon was great. The first one ever to tell us what he found and did. Great emplyee
My apologies to Matt and Aerex for the tardiness of us responding to him this morning. Due to a trip and fall over the weekend I was late arriving this morning. Fortunately, our Deacon was able to give him access to complete the scheduled service. This visit we added the Rectory treatment since we have a priest and…
Hugo was excellent at explaining everything about our ant problem. He even explained how we could save money with a 2 application program. Very friendly and informative.
As always Glenn is thorough and professional!
Tony Owens had been servicing our residence for years. He recently retired, and our new service person is Mark D'Agostino. Yesterday, Mark arrived around 9:30, and after engaging in some small talk, he began the process of servicing our home. He seemed to be pretty thorough, applying spray and mouse bait as…
On time and went above and beyond!
always efficient, professional and polite.
Mark provided our service today and was very good. He was timely, thorough and easy to work with. H e also provided some mouse deterrents without being asked.
Knowledgeable and courteous professionals
Great tech. Quick, explanned everything
Very professional. Worked quickly and was pleasant.
Thorough and professional service from Aerex.
Technician was very professional and thorough. I've been an Aerex customer for many years and always have had good results.
We were refered to Aerex by a friend 37 years ago when we moved into our North Suburban home. That's when we met Wally. He's been servicing our home ever since. Their products work well, the office is friendly and Wally has become our friend. I wrote the above statement about a year ago (February 2025). It's all…
Been using Bob for 30 years. He is the BEST!
Great service and very informative! Highly recommend!
Wally is the BEST!!!
Very detail orientated and efficient. Very pleasant to work with,
Very knowledgeable serviceman! I've used them for 25 years!
Excellent!
I called a few places and liked what aerex had to say. They said they could take care of the issue by spraying when the other two wanted to bomb the house. We have pets so didn’t want to bomb and liked everything aerex had to say. They will do treatments every 6 months with a 30 day guarantee after the first spray.…
Awesome service! Hugo was very friendly and knowledgeable, explaining what needed to be done and was very courteous and professional.
Tim did a very thorough job and was very professional and pleasant to have in our home.
Always happy with Aerex. We have used Aerex for over 40 years. They have always given the best service. Steve L. Is such a treasure.
Excellent and quick visit.
Hugo was very helpful and gave us good advice
Mark was super helpful and even came out a few days early since he was in the area!
Tech was very friendly and respectful of our home. Would recommend!
Very Friendly and courteous; takes care of all the trouble spots !!
Excelente servicio y su personal el mejor, son muy amables en cuanto a cualquier duda contestan con mucha cortesía, congratulations🎊👏💐🥳 !!!!!!!!.
Nice people and efficient
They are the best in the business. Quick, they are flexible and get the job done. Very thankful for them
Hugo was awesome. Super thorough, incredibly knowledgeable, kind and helpful, and probably the best experience I think I’ve ever had with a pest control company. This guy is a rockstar, thank you Hugo!!
Steve was excellent!! He is the only one to actually figure out the issue. He was very thorough. Very professional!!
Aerex is the best and only pest control I have used for 25 years. They are communicative and very good at finding solutions.
Wally has been servicing my home pest control for many years. He is the best.
Came out right away. Friendly and professional.
Been using Aerex for years. Never a problem.
Aerex has been coming to my house twice a year and whenever something unusual comes up for about 25 years. That says it all.
Very affordable & great at communicating highly recommend!
Jordan was extremely helpful and caring. I was very concerned about mice and he searched my whole house looking for places they might enter. I was much calmer after his inspection.
Always punctual, professional and very easy to work with.
Mac did a great job and had helpful suggestions.
Very thorough and arrived on time. Just moved and kept Aerex from my old residence. They are wonderful.
Aerex always very thorough and Wally is simply the best
Marquis did a very good job. Professional Texted prior to arrival and treated areas as I requested Thank you
At our house this morning and did an excellent job as he usually does.
Jordan is the master! He is super thorough and very personable. Always feel like he does an excellent job. .
Great service and professional work. Glenn is a wonderful technician. Thank you Aerex and Glenn.
Bob is always great!
We've been using Aerex for quite a few years. Originally due to spiders and ants in the house and since we started the twice a year service, the problem is 99.9% gone. SPECIAL Thanks to our Tech, Rod Kiefer, who showed up early, was pleasant and professional and did a top notch job for us leaving us with the rest…
Great service. Questions answered.
Glenn did a terrific job! He is very personable and helpful.
Wally was great - showed up at scheduled time. Was very efficient spraying the house. And seems to be an effective treatment - no bugs!
My house was sprayed inside and outside by Steve. He always does a wonderful job. He is extremely thorough and listens to all my concerns. He always goes above and beyond for me. I always request him for my semi-annual service.
Very nice … really liked the service…Great service Hugo was great..
A++++ for Steve. It is a pleasure to have someone come who is so knowledgeable, professional and friendly.
Matt let me know that he would be available to come sooner than scheduled. He did a thorough job of spraying inside and outside He's very polite.
Can’t say enough great things about Aerex and their technician Brendan- they are the best!!!!!
Jordan is efficient and professional as well as being a great guy
The technician was very professional and friendly.
Very Good !
Mike was very thorough, explained things well and found 2 areas of concern we should take care of with steel wool, etc. We really appreciate someone who takes the time, is thorough and cares!
Market D. was great, professional, very informative and knowledgeable. I would highly recommend Mark D. for any services. Thank you Aerex for having such a great employee.
Great and friendly service
He's terrific! He's been servicing our home for decades. He does a fantastic job, he's so knowledgeable, and incredibly personable. What a great representation for your company. Thank you for sending him.
Steve has been servicing our home for years. He’s an expert in the field and he ensures our house is professionally cared for.
Highly recommend Aerex! Very professional and knowledgeable! Steve always does a great job.
Super knowledgeable and helpful. Great experience as usual.
Always does a great job have had them for over 20 tears .Always does an excellent job.
The person that showed up has been here helping me for the last five years. His name is Steve and he is very professional and make sure that he comes and knocks on the door so that we know he is in our yard. We have had the same technician for five years and the service of this company is incredible. They always…
As always Aerex is very professional and the service is excellent
As always, everything went fine Eric‘s a good man
Hugo was very helpful, informative and friendly. Great customer service!
He did a great job, very nice
On time, courteous, prompt service. Very thorough in looking for a "mouse (or more) in the house". Set
Aerex pest control comes to my home twice yearly and carefully keeps the bugs away! Their service professionals are friendly and competent. I recommend them highly.
Aerex is responsive, professional and thorough. I have used them for many years and am very satisfied.
Technician was very polite and thorough
It was a very good technician , Joshua and he was very professional. Aerex is the best!
Aerex technician was very efficient and explained his solutions.
Erik is always perfessional and nice to talk to. He sprays the inside and then goes on his way. Awesome company
Always responsive and very professional. Remarkably good tenure of staff which means we get the same person at our house each time. That gives me comfort. Reasonable pricing and proactive in conducting 2nd preventive service each year. I’ve used Aerex for years and will continue to do so.
Larry came to protect my home. He was very thorough and answered any questions I had..
The person who did my house was very knowledgeable. He did a very thorough job. I was very pleased with his service.
Brendon was at my house this morning. He asked questions to find out the issues and treated each one of them. Explained how to avoid pets getting affected. Asked us to call if there are any continued issues after two weeks. We are very pleased with his service.
Great experience. Rep. shared what we might see right after treatment and then again several weeks later. Rep. was very friendly and knowledgable about product and also and ants and spiders.
Rep was very knowledgeable about product and explain how it worked and what we should expect in the next few weeks.
Steve was great as usual
As always very pleasant and helpful Also. Sooo on time👏👏👏waited 9 hrs yesterday for a service person. Thank you
Wally was punctual, professional and amicable, as always.
This was Jose’s first visit to our property. While it can be overwhelming, he jumped in with professionalism and interest as he assessed our issues. He took his time and was very thorough with his recommendations and problem solving. Very impressive!
Aerex always sends professional and expert technicians, very pleased with their work
Always reliable! Great service and appreciate him navigating our crazy household with our dogs.
Jordan is absolutely terrific. Very happy with your technician.
Aerex is awesome and Wally is the best! We love him!
Good service!
Tony Owen is our technician for many years.. He has helped us thru many issues - he is the best !
Hugo is awesome! He is positive and peppy!
I have been using Arrex twice a year for almost 20 years. At the first sighting of a spider or ant I give them a call. Their workers are nice and efficient people. I am very happy with them.
Very good service. Larry is great
I have been working with Aerex for 15 years both at our homes. Our agent Larry is terrific. He is extremely professional, friendly, and has a great sense of humor. Now that Larry has retired, who is taking his place?
Brendon Meltzz arrived on time, thoroughly sprayed our home and answered all of our concerns. He is a fine representative of your company.
Technician was knowledgeable.
The serviceman was timely, friendly, professional and knowledgable. We have had an annual contract with Aerex for years. They have always been helpful and efficient.
Technician was very courteous and knowledgeable!
Steve is very professional, efficient and super patient with explanation. Performed a great service.
Excellent
Jordan always does a thorough inspection and, when we have questions as we did today, answers them with expertise.
Great technician, so nice and quick and always open to answering any questions
Arex has been very good for 30 years. They try their best to get all the trouble spots and will repeat if necessary. I especially appreciate Mike
We have had Aerex pest control for many years & are completely satisfied with the service they provide for pest control. Steve has been servicing our house for many years & he has always done a a excellent job. He is very professional, efficient & conscientious in how & what service he provides.
Wally is the Best
The exterminator was extremely thorough, experienced and answered all of my questions. We have been with Aerex over 20 years and have yet to be disappointed. I would recommend Aerex to anyone who needs both residential and commercial extermination.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 366 | $63–$171 |
| Bug & insect extermination | 347 | $58–$116 |
| General pest inspection | 343 | $56–$116 |
| Ant extermination | 200 | $71–$186 |
| Rodent extermination | 170 | $76–$246 |
| Hornet & wasp extermination | 123 | $61–$246 |
| Spider extermination | 96 | $65–$146 |
| Cockroach extermination | 34 | $90–$282 |
