How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%61+9.2Craft & service 20%46+9.2Value 10%27+2.7Momentum 8%58+4.6Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREAerex Pest Control
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 2,584 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: value.
Reviews for your job
Customers hired Aerex Pest Control for 8 kinds of job.
Aerex Pest Control for rodent extermination
Clear ✕All 179 Google reviews tagged “Rodent extermination” · showing 100
Glen went above and beyond to help me!! He was exceptional and was a super hero!! Thank you so much!!
Aerex always comes through. Mark was terrific. He was thorough and showed us what we needed to do to get rid of pests and keep us protected and clean. Thank you, Mark! A second follow up w today was also great. So appreciate your service and readiness to help when we needed some immediate attention. THANK YOU!!!
Hugo, our technician does an excellent job and makes very good recommendations which I have done and will continue to do. He is extremely knowledgeable and represents Aerex extremely well.
Very professional, in time, great costumer service. Everyone we ask a question, the technician answer it with temporal knowledge. Highly recommended to anyone looking for pest control needs, with professional who really know their stuff.
Steve Moynihan was great as usual. Very thorough and answered all of my concerns.
The technician was excellent
Aerex pest control has been one of our best home investments for the past 30+ years. Their pricing is reasonable and service is excellent. Technicians are well trained, professional and respectful of property. Excellent and reliable service. They have a solid mosquito spray program. I haven’t had a problem since…
We’ve been using Aerex to protect our homes for years and have never had an issue. They are very responsive and dependable
Hugo is such a pleasure to have in our home. Knowledgeable, professional, friendly and supportive with his instructions and advice. Only want to have him caring for our home going forward.
Erik the technician, addition to being extremely thorough, was also very professional, courteous and knowledgeable.
Glenn was friendly, professional and timely.
Wally has been servicing our home for many years. We greatly appreciate his knowledge and thoroughness. he is extremely conscientious.
Mark D has been great in servicing my food facility for past few years. He is thorough and very knowledgeable about his works! Thank you.
Top-notch service
Thank you for keeping track of our pest and keeping them out you guys do a great job
Excellent service always on time, keeps our properties in the greatest shape
The technician always does a good job.
tim is wonderful!!!!
We have been using Aerex for many years. Tim was our new technician today and he was thorough and professional.
Steve Moynihan was very thorough and professional. He is very knowledgeable and explained things well
Bob always arrives on time and does a superb job. He asks if we've had any problems with insects and goes from there. He's the best!
very professional , respectful of property and let me know he was starting Extraordinarily helpful and more than just expected. Gave me more information!! mHighly recommended
Our service tech is great to work with. He is knowledgeable accommodating, and detailed.
Always pleased with service and their personnel.
Wally is bye far the best technician Aerex Pest Control has on its staff. Would recommend him to friends and family. I can’t say enough good words about Wally and Aerex Pest Control.
Demetrius (technician) serviced my six flat. He was very knowledgeable, on time, and thorough.
Always very pleased with Mike. He listened to our issues and paid special attention to a recent problem. We feel the service is well worth the cost.
Aerex is absolutely first rate! We’ve relied on them for 20 years for thorough, prompt and professional work. Highly recommended!
On time (a little early, in fact)! He was friendly and knowledgeable and worked quickly. He answered all my questions.
I thought the visit included spraying around the perimeter? It couldn't be done in november due to the weather conditions, but it was a very clear day on my appointment day. This wasn't done. He was in a hurry to leave. He wouldn't have even done the garage, had, I not reminded him to do so. I also thought that Hugo…
Always friendly staff, who are reliable and helpful in pest management. The company is transparent in their billing and provides exceptional service.
The tech was very courteous and professional upon arrival.
Thorough and professional as always!
Semi annual service package to keep mice out in the winter and ants out in the summer. Mark D'Agostino is terrific. Thorough, patient, polite and genuinely cares about his customers. We have a very large old house and Mark makes sure it is throughly inspected and secure.
Erik Caiberg did a great job.
I have used Aerex to service my house for years. Because of the excellent service the company provides and the expertise of Tony ,my service technician , my home is free of ALL unwelcome bugs. I am so pleased I found the Aerex company so meany years ago.
Great attention to detail! Brandon is always knowledgeable and professional. I am happy he is part of the team.
Technician Colin was respectful, efficient and effective.
Glenn was very professional and did a great job explaining exactly was the process was. He was courteous and respectful and I highly recommend him.
Jordan is knowledgeable and works hard to find a solution . He is very good!!!!
Hugo is a great technician. Very knowledgeable, professional and courteous!
I started with Arrex many years ago and have been very happy with their professional and cost effective approach to insect and rodent control. Steve, in particular,is very knowledgeable, professional and friendly. I would highly recommend Arrex.
Jordan always does a great job!! Never needs to come back after 1st service!
The Aerex team is awesome! Haven’t seen a bug in years and our technician Hugo is always reliable, knowledgeable and a great guy!
Always polite and on time.
On time. Covered shoes. Very professional.
We have used Aerex Pest Control for over 15 years. We have never had any issues or problems with their products or services. Our technician "Steve" is great! Very thorough and professional.
Chris from Aerex was fabulous! He is extremely knowledgable about mice and ants and any other insect that can invade your home! I highly recommend This company and Chris!
I use Aerex for many of the condo buildings I manage. They are fairly priced, the office is quick at responding to requests, and technicians are punctual. All the techs are knowledgeable and I trust them to service buildings without supervision from management. I highly recommend Aerex for multi-unit residential buildings.
I have used Aerex for more than 28 years and have always been satisfied. Tim demonstrated that he was an expert when it comes to pest control. He went above and beyond to answer any questions that I had. Tim was very thorough which I greatly appreciated. He arrived on time and definitely enjoys his job. It's great…
Terrific service! Professional, effective, friendly! Mark is the BEST! Thank you!
Technician was great. He is my regular
He was so nice even brought my news paper in and it was snowing
Tony Owens had been servicing our residence for years. He recently retired, and our new service person is Mark D'Agostino. Yesterday, Mark arrived around 9:30, and after engaging in some small talk, he began the process of servicing our home. He seemed to be pretty thorough, applying spray and mouse bait as…
Matt was a pleasure to work with and very helpful.
Wally is the best!
Happy to say that Steve Moynihan fits nicely into Tony Owens shoes and I really didn't think that could happen. Steve is thorough, professional and friendly. Hoping Steve is our new Tony Owens.
Technician was very professional and thorough. I've been an Aerex customer for many years and always have had good results.
We were refered to Aerex by a friend 37 years ago when we moved into our North Suburban home. That's when we met Wally. He's been servicing our home ever since. Their products work well, the office is friendly and Wally has become our friend. I wrote the above statement about a year ago (February 2025). It's all…
First time using Aerex pest control Mark came to answer the call he explain to us what he saw might be a problem and gave us the knowledge we needed to prevent any future issues as a company starting this was the best decision we have made thank you for the service
Chris is very thorough. He went through the whole house, explaining his analysis of presence of mice, their “highways” in my house, where they likely access the house, and other things that make me a more aware home owner. He put generous strategic amounts of “ bait trackers” to assure my problems are completely…
Hugo has been our technician for many years and he is truly the best! He takes pride in his work and educates his customers on how best to take care of their homes!
Wally is the BEST!!!
Steve is always diligent and helpful
As always BOB is THE BEST! He really knows our home and is thorough in his care
Very Friendly and courteous; takes care of all the trouble spots !!
Excelente servicio y su personal el mejor, son muy amables en cuanto a cualquier duda contestan con mucha cortesía, congratulations🎊👏💐🥳 !!!!!!!!.
We use Aerex for our townhome complex. They do a great job and are very responsive.
Mark D was great and very thorough. He took care of our mouse problem just in time for the holidays
Hugo was awesome. Super thorough, incredibly knowledgeable, kind and helpful, and probably the best experience I think I’ve ever had with a pest control company. This guy is a rockstar, thank you Hugo!!
Steve was excellent!! He is the only one to actually figure out the issue. He was very thorough. Very professional!!
Matt was great. Work was done effectively, efficiently, and he has the right personality for dealing with the public. Appreciate his knowledge and courtesy. Give this man a raise!!
Great guy and technician Highly recommend Bob Bob does a great Job
very thorough.
Bob is alway the best! He is careful and professional
The company is very easy to work with and the onsite service person is very personable and thorough.
Bob is always very thorough and has been servicing our house for years. We are very pleased!
Always pleasant and knowledgeable
was very patient with me and took time to show me where the mice might be coming from outside
The technician Mark that came out did a great job. He was swift, professional, and exuded excellent customer service. I do feel as though some of the ladies in the office were a little short with me when I called in. But nevertheless, the overall service was good. I definitely, appreciate the fact that the service…
Always professional and do a great job. They are in and out quickly. Jordan is professional and very friendly.
Aerex is a very helpful and always prompt service, communicates when install is to start and when work is completed. I highly recommend this company.
Tim Joo dies a great job!
On time, appt made with ease and within a reasonable timeframe. Felt the price was fair. I like that they spray twice a year as I don’t like the idea of quarterly treatments when I have pets and small children about. He was thorough. I’ve already seen a reduction in insects.
I have used them for years and they do a great job! Bob is always pleasant and professional.
My house was sprayed inside and outside by Steve. He always does a wonderful job. He is extremely thorough and listens to all my concerns. He always goes above and beyond for me. I always request him for my semi-annual service.
Aerex has been servicing several large buildings for us. They solved our problems, and we are pest-free. The technicians are prompt and polite professionals.
Wally is always a pleasure when he does his work. I am satisfied with your service.
Can’t say enough great things about Aerex and their technician Brendan- they are the best!!!!!
Mike was very thorough, explained things well and found 2 areas of concern we should take care of with steel wool, etc. We really appreciate someone who takes the time, is thorough and cares!
Highly recommend Aerex! Very professional and knowledgeable! Steve always does a great job.
Technician Chris was knowledgable and professional in his approach to treating our concerns
Friendly and on time!
Hugo was very helpful, informative and friendly. Great customer service!
Mark was polite and friendly along with being very informative. He alway does a great job I’m so glad he’s my technician.
Had elder bug issue and bugs had taken over our backyard area for about three weeks. I tried home remedies which did help but the bugs multiplied by the hundreds. I checked with Aerex to see when my second treatment was scheduled and it was actually almost a month away but they were able to accommodate me within…
Always careful and thoughtful guys.
Wally is the BEST!!!!!!
Rep was very knowledgeable about product and explain how it worked and what we should expect in the next few weeks.
This was Jose’s first visit to our property. While it can be overwhelming, he jumped in with professionalism and interest as he assessed our issues. He took his time and was very thorough with his recommendations and problem solving. Very impressive!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 366 | $63–$176 |
| Bug & insect extermination | 347 | $61–$119 |
| General pest inspection | 343 | $56–$116 |
| Ant extermination | 200 | $71–$187 |
| Rodent extermination | 170 | $76–$282 |
| Hornet & wasp extermination | 123 | $58–$282 |
| Spider extermination | 96 | $63–$151 |
| Cockroach extermination | 34 | $76–$282 |
