How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%49+17.2Reliability 15%61+9.2Craft & service 20%46+9.2Value 10%27+2.7Momentum 8%58+4.6Track record 7%81+5.7Accountability 5%84+4.2Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCOREAerex Pest Control
Aurora, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 40 ant exterminators · 4.9★ from 2,584 Google reviews
Report card
Percentile vs other ant exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: value.
Reviews for your job
Customers hired Aerex Pest Control for 8 kinds of job.
Aerex Pest Control for spider extermination
Clear ✕All 102 Google reviews tagged “Spider extermination” · showing 60
I've been using Aerex for about 30 or more years. Steve has always has been very accommodating and caring..I have never had any problems using Aerex,
Hugo, our technician does an excellent job and makes very good recommendations which I have done and will continue to do. He is extremely knowledgeable and represents Aerex extremely well.
Steve is very professional and does excellent work. I haven’t had any issues this year since I started with Aerex. Steve continues to impress. Thanks so much for all your hard work!!!!! Steve continues to do excellent work. Very happy with the service and results. Steve came back for an extra spraying for…
Arlington Hts - Prompt, Professional Expertise!
Michael was very professional and thorough with the treatment. Explained everything and I would recommend Aerex pest control services
Hugo is great! He is so thorough and really wants to help. I start noticing spiders in the house this time of year ! And after Hugo sprays the house I don't see live ones anymore!
Great job
I like supporting local companies especially for home maintenance. It's like getting help from a neighbor. Family owned and personal, no nonsense, no up selling or drama of extra fees or contracts to sign to get rid of some nuisance sidewalk ants. No automatic subscription or monthly fees - you pay for semi annual…
The technician was excellent
Brendon does a very thorough job....very professional. He also has a very good personality and interacts well.
AEREX has been my go-to for pest control over the past few years. Their broad scope of services, responsiveness, and professionalism is why I continue to use them. I recently called them to treat two in-ground wasp nests. They came out within a couple days, treated the nests and then walked my property to ensure I…
I have used Aerex for over 30 years. The service men are polite, informative, usually have a great sense of humor, and they are very neat. They use a pet/child safe product which is awesome as my dog follows them around the house and the cat is always hiding behind some piece of furniture - they look prior to…
Aerex is always very responsive and get the job done. They don't just apply pet safe spray, they also really know bugs and their behaviors. We've used them for about 20 years. We've never been disappointed.
Wally has been servicing our home for many years. We greatly appreciate his knowledge and thoroughness. he is extremely conscientious.
Great company and quality service. Wally is the best!
Top-notch service
The technician was great to deal with. Thorough and communicative.
I recently moved into a new (to me) home and noticed a few ants and some spiders in my basement. I called Aerex and they were able to schedule me later in the same week. Mark was great, extremely knowledgeable, and overall an awesome person. He took the time to explain everything to me, which I really appreciated…
Not only did routine servicing but found yellow jacket problems and fixed everything!
Courteous, professional and on-time. Deserves 10 stars.
Every nice and knowledgeable
Aerex is the best at keeping my house free of pests. They are knowledgeable and responsive- they ask questions to provide me the best solutions to any issues. The office is wonderful to work with as well
I have really enjoyed the technicians who are efficient and share knowledge about pest control. Glen was prompt and especially helpful today 6.17.26.
Steve was GREAT 👍!!!
On time (a little early, in fact)! He was friendly and knowledgeable and worked quickly. He answered all my questions.
I thought the visit included spraying around the perimeter? It couldn't be done in november due to the weather conditions, but it was a very clear day on my appointment day. This wasn't done. He was in a hurry to leave. He wouldn't have even done the garage, had, I not reminded him to do so. I also thought that Hugo…
The tech was very courteous and professional upon arrival.
Steve is the best! We use AEREX every year, and are very pleased with their service AND their people.
Matt was awesome thank you for his service, you are fortunate to have him as an employee!
Appreciated the great job Tim Joo performed to eliminate all the nasty pests, including ants in our house!!
The technician was on time, very courteous, and made sure all nooks and crannies were sprayed.
The Aerex team is awesome! Haven’t seen a bug in years and our technician Hugo is always reliable, knowledgeable and a great guy!
I have used Aerex for more than 28 years and have always been satisfied. Tim demonstrated that he was an expert when it comes to pest control. He went above and beyond to answer any questions that I had. Tim was very thorough which I greatly appreciated. He arrived on time and definitely enjoys his job. It's great…
Very professional and answered all my questions.
Happy to say that Steve Moynihan fits nicely into Tony Owens shoes and I really didn't think that could happen. Steve is thorough, professional and friendly. Hoping Steve is our new Tony Owens.
Hugo has been our technician for many years and he is truly the best! He takes pride in his work and educates his customers on how best to take care of their homes!
I called a few places and liked what aerex had to say. They said they could take care of the issue by spraying when the other two wanted to bomb the house. We have pets so didn’t want to bomb and liked everything aerex had to say. They will do treatments every 6 months with a 30 day guarantee after the first spray.…
Excelente servicio y su personal el mejor, son muy amables en cuanto a cualquier duda contestan con mucha cortesía, congratulations🎊👏💐🥳 !!!!!!!!.
very thorough.
Aerex is the only company I have used for 21+ years. I have been lucky to not have had any bug or rodent issue because of their impeccable care. I love supporting a family owned business.
Very knowledgeable staff and very professional. I’m happy with their service at this time
Efficient and friendly.
Steve is the best - he is knowledgeable and is a pleasure to work with.
Great professional pest control company
Mike was very thorough, explained things well and found 2 areas of concern we should take care of with steel wool, etc. We really appreciate someone who takes the time, is thorough and cares!
We’ve used Aerex Pest Control for the outside of our home for 7 years now and have always been happy with their service. They also have good communication with the customer.
Chris was very personable and thorough. we'll see the results soon...1st time we've done outdoor w Aerex...
Technician Chris was knowledgable and professional in his approach to treating our concerns
Bob is the best!
Mark was polite and friendly along with being very informative. He alway does a great job I’m so glad he’s my technician.
Matt is always professional and friendly when he comes for our monthly treatment. Nothing but great things to say! Adding to my last post..There is always great communication with the company from emails to personal calls to let me know that there are issues or just to remind me of the next appointment and Matt had…
Wally is the best!!!!!!
The technician who came out to treat for the insects was very knowledgeable and polite.
Aerex is reliable and professional. Been using them for years. Always responsive. Always efficient. Always on time. All staff is pleasant and easy. Wally is a true pleasure. Wouldn’t use anyone else.
Jose was wonderful!! Excellent inspection and thorough explanation of what he was finding along with what he was doing to mitigate the pest problems. I really appreciated him crawling in our crawl space and getting up and looking above our dropped ceiling. I really felt like he should be the technician I turn to in…
Technician was very Thorough and courteous. Technician was very knowledgeable about the spray he used & very enthusiastic and nice.
I have been using Arrex twice a year for almost 20 years. At the first sighting of a spider or ant I give them a call. Their workers are nice and efficient people. I am very happy with them.
Aerex is top notch in the pest control industry. I manage over 10 condo associations and I can say, they’ve turn bad situations around quickly! Cori Smith is the best! Also shout out to Darren, one of the fine technicians that services our properties. Call Aerex! They are the best!
We’ve been using Aerex for over 10 years and have always been pleased with the service. Not only are they responsive, getting appointments within a few days, but they consistently give excellent service. They explain the services, give additional tips for maintaining the benefits of their service with home remedies,…
Thorough and professional! Page readily answered all of my questions. Aerex has been so reliable for our 15 years in our home.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 366 | $63–$176 |
| Bug & insect extermination | 347 | $61–$119 |
| General pest inspection | 343 | $56–$116 |
| Ant extermination | 200 | $71–$187 |
| Rodent extermination | 170 | $76–$282 |
| Hornet & wasp extermination | 123 | $58–$282 |
| Spider extermination | 96 | $63–$151 |
| Cockroach extermination | 34 | $76–$282 |
