iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%69+16.7Value 14%83+11.7Replies to reviews 7%7+0.5Craft & service penalty99−0.1Momentum penalty84−1.6Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 57 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 13%
4.6★★★★★91 Google reviews · 9 photos
80%five-star reviews
4.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$74typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise the welcoming atmosphere, friendly staff, and affordable pricing for hair services like cuts, coloring, and perms. Many reviewers highlight the salon's cleanliness and the attentiveness of the team during appointments. However, some lower-rated experiences cite issues with miscommunication regarding hair length, inconsistent nail service quality, and perceived rudeness from management during scheduling conflicts.
Google rating: 4.6 out of 5 from 91 reviews (80% five-star).
Reviews on this page: 91 Google reviews (64 with written comments, 6 with photos).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Affinity Salon & Day SpaWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Affinity Salon & Day Spa: 61/100 on this factor. Category median: 89.B
61
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Affinity Salon & Day Spa: 69/100 on this factor. Category median: 85.B
69
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Affinity Salon & Day Spa: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Affinity Salon & Day Spa: 83/100 on this factor. Category median: 100.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Affinity Salon & Day Spa: 84/100 on this factor. Category median: 100.A
84
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Affinity Salon & Day Spa: 7/100 on this factor. Category median: 48.F
7
Bar = this company · dark tick = category median.
Star ratings
91 Google reviews we collected
4.6of 5
5 stars7380%
4 stars1112%
3 stars22%
2 stars11%
1 star44%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
92%praise
Praise4792%
Complaints48%
Price
What customers reported paying
$74-36% vs typical wedding hair stylists
Middle half of what 7 customers paid ($55–$144) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude2039%
Quality & results1529%
Would recommend816%
Speed & response48%
Price & value48%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A salon with a professional staff who is personable and willing to work with you to achieve what you want!”
“Hands down, great experience, clean shop & professionally run!”
“I’ve had sheena and Laurie cut it now and they both were amazing and attentive to what I wanted through the whole process, highly recommend!”
“I needed a quick cut and curl for a wedding.”
“I did call around to check prices and they were on the more affordable end.”
People customers mention
Sheena3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Affinity Salon & Day Spa for 3 kinds of job. Pick one to see what they paid and said.
RenaLocal Guide · 279 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★
Just did a walk-in to trim the dry ends off my hair, took less than a minute. Kind lady. Can't say I'll be back. Charged me $21.20. My fault for not asking a price first. I could have snipped my ends myself.
If the price was reasonable, I would have gladly given a good tip. I was a pet stylist for 25 years. I know…
Paid $20–40
Breanna7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I've gone to 2 different salons now looking for thick, rogue blonde money pieces and so far have not left a salon satisfied with the outcome. I decided to book with Aleena at Affinity and she absolutely knocked it out of the park!! I was so happy with the results, she gave me exactly what I wanted - she has such a…
Paid $140–160
ashleyLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My daughter just had highlights done. I wish I could remember the stylists name. But she has blonder hair and glasses. She did a most excellent job. Both my daughter, and I are extremely happy with the results. I did call around to check prices and they were on the more affordable end. My daughter has very dark,…
Paid $200+
Luciaus2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
A salon with a professional staff who is personable and willing to work with you to achieve what you want! I’ve gotten my nails done by Kiara for a while now and every time it is a fun and comfortable experience, and she keeps her prices very affordable and reasonable. The rest of the staff is friendly, and the…
Paid $60–80
NikolLocal Guide · 916 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I hope I remembered her name correctly, but Taylor did a cut, style, malibu treatment, and deep conditioning on my hair. She was fantastic - I will be going to her again and bringing my children to get their hair cut too!
Paid $100–120Hairstyling
MinaLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Very happy with haircut and stylist!
Denise is awesome! Thank you for the new look!
I have gone to Affinity salon 2 times to have my hair permed. I was so worried about looking like an only lady (I am 53) but my hair has become so thin it just hung limp and I was tired of having super short hair. Let me tell you, this is not the home perm we got from our mothers in the 80's. 😂 My hair looks healthy and full! Even my gray hair took to curling with ease! I absolutely love it.
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Rena WisemanLocal Guide · 279 reviewsiTotal number of Google reviews Rena has written across all businesses on Google Maps, not just this one.
Just did a walk-in to trim the dry ends off my hair, took less than a minute. Kind lady. Can't say I'll be back. Charged me $21.20. My fault for not asking a price first. I could have snipped my ends myself.
If the price was reasonable, I would have gladly given a good tip. I was a pet stylist for 25 years. I know how business works. So, if I decide to frequent a salon in the future, this salon will not get my business.
Price: $20–40
Breanna Mackay7 reviewsiTotal number of Google reviews Breanna has written across all businesses on Google Maps, not just this one.
I've gone to 2 different salons now looking for thick, rogue blonde money pieces and so far have not left a salon satisfied with the outcome. I decided to book with Aleena at Affinity and she absolutely knocked it out of the park!! I was so happy with the results, she gave me exactly what I wanted - she has such a great personality and was so easy to have a conversation with. Highly recommend her!
Price: $140–160
Atmosphere: Relaxing
Maintenance: Well-kept
Tyler Coleson1 reviewiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
My daughter just had highlights done. I wish I could remember the stylists name. But she has blonder hair and glasses. She did a most excellent job. Both my daughter, and I are extremely happy with the results. I did call around to check prices and they were on the more affordable end. My daughter has very dark, thick hair and she put alot of blonde in it, so it was going to be pricey anyway. At 1st there was an issue with the appointment because of some miscommunication about what was needing done (might have been my fault) so when she saw what was needed done she was worried it was going to take much longer than expected, but she accepted the appointment anyway and went on to do wonderfully. Thanks so much!
Price: $200+
Luciaus Lunella2 reviewsiTotal number of Google reviews Luciaus has written across all businesses on Google Maps, not just this one.
A salon with a professional staff who is personable and willing to work with you to achieve what you want! I’ve gotten my nails done by Kiara for a while now and every time it is a fun and comfortable experience, and she keeps her prices very affordable and reasonable. The rest of the staff is friendly, and the overall vibe of the salon is refreshing and full of personality. Highly recommend coming here for nails or hair!
Price: $60–80
Annette RedingtonLocal Guide · 27 reviewsiTotal number of Google reviews Annette has written across all businesses on Google Maps, not just this one.
I do not remember the lady's name but she made me pretty again! I have tons of hair & love a good black box dye! 🤣
She cut off the old & polished up the untouched by black (greys were taking over)
Excellent head massage (my fav!)
Hands down, great experience, clean shop & professionally run! Excellent job ladies! Angel
Jacqueline Armstrong2 reviewsiTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
I've been going to Kiara for years. I AM LOVING THE NEW ATMOSPHERE! I am even looking into the hair services. Very welcoming and warm. So excited for the new Affinity
Nikol RichardsLocal Guide · 916 reviewsiTotal number of Google reviews Nikol has written across all businesses on Google Maps, not just this one.
I hope I remembered her name correctly, but Taylor did a cut, style, malibu treatment, and deep conditioning on my hair. She was fantastic - I will be going to her again and bringing my children to get their hair cut too!
