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Affordable Sewer and Drain

Drainage service · Casper, WY · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%76+48.3Reliability 28%75+21.2Replies to reviews 8%20+1.6Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 27 sewer servicesPosition by Experts Score among all companies we track in this category. · better than 23%
4.8 ★★★★★ 84 Google reviews · 4 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review

Affordable Sewer and Drain at a glance

Google reviewers rate Affordable Sewer and Drain 4.8 out of 5 based on 84 reviews. Customers frequently praise the company for rapid response times, friendly communication, and fair pricing for services like drain cleaning and clog removal. A recurring criticism involves the business advertising 24/7 service while leaving voicemails for after-hours emergencies, which frustrates some callers. The owner has not replied to any reviews.

  • Google rating: 4.8 out of 5 from 84 reviews (90% five-star).
  • Reviews on this page: 84 Google reviews (75 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 17, 2026.
  • Service: Sewer Service serving Casper, Wyoming.

Data from Google, last updated November 2, 2026.

Score profile vs other sewer services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction76Reliability75Craft & service–Value–Momentum100Replies to reviews20Satisfaction: 76 (median 87)Reliability: 75 (median 84)Momentum: 100 (median 100)Replies to reviews: 20 (median 58)
Affordable Sewer and DrainSewer Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Affordable Sewer and Drain: 76/100 on this factor. Category median: 87.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Affordable Sewer and Drain: 75/100 on this factor. Category median: 84.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Affordable Sewer and Drain: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Affordable Sewer and Drain: 20/100 on this factor. Category median: 58.D
20

Bar = this company · dark tick = category median.

Star ratings

84 Google reviews we collected

  • 5 stars7690%
  • 4 stars56%
  • 3 stars00%
  • 2 stars11%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 75 written reviews

  • Praise16299%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3924%
  • Speed & response3924%
  • Price & value2817%
  • Quality & results2716%
  • Would recommend2515%
  • Communication42%
  • Honesty & trust21%

What customers talk about

We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They came out and realized my issue was a lot bigger than just snaking drains, saved me money & gave me their professional opinion.”
  • “We use this service for our real estate clients and he is always prompt, professional, and knowledgable.”
  • “…elp snake/fix our camper toilets on a late Friday evening, Rusty from Affordable Sewer and Drain responded to our call, came out shortly after our req…”
  • “Great service , very friendly and knowledgeable of the issue and was taken care of quickly!”
  • “I would highly recommend affordable sewer and drain for your drain cleaning needs!”
  • “The service was quick and very efficient and explained ways to help prevent it from happening again!”
  • “Fast and reliable”

People customers mention

  • Rusty 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Angel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called these guys, left a message not even 20 minutes later Brian calls me back. He came a couple hours later and had my problem fixed. Great communication. 10/10 thank you Brian!

Reasonable price
KerryLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Does not actually have 24/7 service! Do not call if you are in an emergency situation and need someone who advertises 24/7 service! No one will answer and you will get an answering machine that says they are closed, but to leave a voicemail and they will get back to you after the 16th!

Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called this morning with a clogged kitchen sink. They said they could get me in and had a cancellation and came within the hour. They got the clog and and cleaned up after. If definitely recommend them.

Shae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So helpful! We use this service for our real estate clients and he is always prompt, professional, and knowledgable.

Trinity2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great experience. They came out and realized my issue was a lot bigger than just snaking drains, saved me money & gave me their professional opinion. The guy was super cool and helpful! I will definitely be using their services again in the future!!

Casianne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rusty was amazing! Super fast and affordable. Definitely keeping their number handy.

Photos

Customer reviews

4.8 ★★★★★ 84 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Angel Ramos5 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called these guys, left a message not even 20 minutes later Brian calls me back. He came a couple hours later and had my problem fixed. Great communication. 10/10 thank you Brian!

  • Price assessment: Reasonable price
Kerry CarrLocal Guide · 14 reviewsTotal number of Google reviews Kerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Does not actually have 24/7 service! Do not call if you are in an emergency situation and need someone who advertises 24/7 service! No one will answer and you will get an answering machine that says they are closed, but to leave a voicemail and they will get back to you after the 16th!

Samantha Wiedmeier1 reviewTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Called this morning with a clogged kitchen sink. They said they could get me in and had a cancellation and came within the hour. They got the clog and and cleaned up after. If definitely recommend them.

Rusty Nading2 reviewsTotal number of Google reviews Rusty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This business does great work thank you

Shae Chivers2 reviewsTotal number of Google reviews Shae has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So helpful! We use this service for our real estate clients and he is always prompt, professional, and knowledgable.

Trinity Beth2 reviewsTotal number of Google reviews Trinity has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience. They came out and realized my issue was a lot bigger than just snaking drains, saved me money & gave me their professional opinion. The guy was super cool and helpful! I will definitely be using their services again in the future!!

Casianne Hancock4 reviewsTotal number of Google reviews Casianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rusty was amazing! Super fast and affordable. Definitely keeping their number handy.

LEm Co3 reviewsTotal number of Google reviews LEm has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very fast response time and quality work. I had a kitchen/laundry drain backing up and it's now draining great! Rusty gave me some expert advice on what I can do in the future, if I want a better situation with my particular set up. (The way my pipes are is not perfect, and I knew that). But he did a beautiful job with what i have going on! Highly recommended! Fair price and happy outcome!

brooke williams3 reviewsTotal number of Google reviews brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service , very friendly and knowledgeable of the issue and was taken care of quickly! Would recommend your services to others .

Veronique Gallegos2 reviewsTotal number of Google reviews Veronique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great, time efficient, and quick! Very friendly!

Affordable Sewer and Drain on Google Maps →

Business details