Lawn care service · Suffolk, VA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%100+24.2Value 14%95+13.4Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 29 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★545 Google reviews · 24 photos
96%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers in Suffolk, Virginia, rate Agronomic Lawn Management five out of five stars based on 545 reviews, with the owner responding to every comment. Reviewers frequently highlight punctuality, professional communication, and detailed explanations of services like aeration, seeding, and fertilizing. While most feedback praises the knowledgeable staff and visible lawn improvements, a minority of three-star reviews express dissatisfaction with service outcomes and note a lack of follow-up after contract termination.
Google rating: 5.0 out of 5 from 545 reviews (96% five-star).
Reviews on this page: 545 Google reviews (377 with written comments, 25 with photos).
Owner responses: the business replied to 100% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and momentum; weakest: value.
Agronomic Lawn ManagementArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Agronomic Lawn Management: 96/100 on this factor. Category median: 90.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Agronomic Lawn Management: 100/100 on this factor. Category median: 86.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Agronomic Lawn Management: 95/100 on this factor. Category median: 100.A
95
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Agronomic Lawn Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Agronomic Lawn Management: 100/100 on this factor. Category median: 77.A
100
Bar = this company · dark tick = category median.
Star ratings
545 Google reviews we collected
5.0of 5
5 stars52596%
4 stars183%
3 stars20%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 377 written reviews
100%praise
Praise435100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3722%
Reasonable12373%
Overpriced11%
Not sure85%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16738%
Quality & results12930%
Communication6014%
Speed & response389%
Would recommend307%
Honesty & trust92%
Price & value41%
What customers talk about
We read 377 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable, explains all procedures, answers questions and gives helpful advice.”
“He gave me necessary instructions to hopefully have great results.”
“I had tru green two different times, my lawn continued to look awful, lots of money for nothing.”
“KC, did a very good job explaining to me what he was doing today and it next steps.”
“When you drive down my street it’s quickly apparent which lawns are ALM and which are the other guys.”
“Highly recommend KC and the entire team if you want dependable, high-quality lawn care service!”
“Noah is very dependable and let's me know ahead of time when he's coming.”
“Alm is so easy to do business with with their online payments and making my lawn lush green and beautiful at a great price to.”
People customers mention
Noah8 reviews
Chris4 reviews
Mason4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Agronomic Lawn Management for 3 kinds of job. Pick one to see what they paid and said.
prospect2153 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
The only place that was able to get grass to grow on my property. Neighbors now talk how jealous the are that my lawn is better.
CarolLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Kyle just recently started working on my lawn and the results are already amazing! I couldn’t be happier. I highly recommend Kyle and ALM.
Reasonable priceGrass seeding
Jonathan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
KC, did a very good job explaining to me what he was doing today and it next steps. The yard is looking wonderful
Reasonable priceGrass seeding
Douglas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Brian is the best. Very knowledgeable, explains all procedures, answers questions and gives helpful advice.
Reasonable priceGrass seedingService not listed
KLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Today was the first time I interacted with Chris and ALM. I received the aeration and seeding service. Chris texted me the day before to let me know he was coming (pause). Chris came across as personable and knowledgeable. I'm looking forward to a lush green yard!
Keith7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
He gave me necessary instructions to hopefully have great results. The yard was throughly maintenance and seeded
The only place that was able to get grass to grow on my property. Neighbors now talk how jealous the are that my lawn is better.
Response from the owner · 2 days ago
Thank you for taking the time to leave this review. We're happy to hear that we were able to get grass growing on your property when others couldn't. It's great to know your neighbors have noticed the difference. We look forward to keeping your lawn looking its best at your next visit.
Carol KellyLocal Guide · 19 reviewsiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Kyle just recently started working on my lawn and the results are already amazing! I couldn’t be happier. I highly recommend Kyle and ALM.
Price assessment: Reasonable price
Services: Grass seeding
Response from the owner · 3 days ago
Carol, we're grateful you're seeing such great results already. Our technician has been thoughtful and thorough with your lawn, and that kind of attention to detail is what we work hard to deliver on every visit. It's wonderful to have you as part of the ALM family, and we look forward to seeing you at your next appointment.
John May3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Thanks for taking the time to leave us a review, John. We're happy to hear that our team made a positive impression on you. We appreciate your business and look forward to your next visit.
Jonathan Carlsen2 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
KC, did a very good job explaining to me what he was doing today and it next steps. The yard is looking wonderful
Price assessment: Reasonable price
Services: Grass seeding
Response from the owner · a week ago
Thanks for taking the time to leave this review, Jonathan. Our technician did a great job walking you through the work and what comes next, and that's exactly the kind of clear communication we aim for every visit. We're glad your yard is looking wonderful. We appreciate your continued trust in our team and look forward to your next appointment.
Douglas Naismith1 reviewiTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Today was the first time I interacted with Chris and ALM. I received the aeration and seeding service. Chris texted me the day before to let me know he was coming (pause). Chris came across as personable and knowledgeable. I'm looking forward to a lush green yard!
Response from the owner · 2 weeks ago
We're happy to hear about your first experience with us, K Murray. Chris takes real pride in keeping customers informed and in the details of his work, and we're glad he made a great impression. Aeration and seeding are going to set your yard up for success, and we look forward to seeing you at your next visit.
Keith Bailey7 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
He gave me necessary instructions to hopefully have great results. The yard was throughly maintenance and seeded
Price assessment: Great price
Services: Grass seeding
Response from the owner · 3 weeks ago
Keith, thank you for taking the time to leave us a review. We're glad our technician took the time to walk you through the care instructions for your newly seeded yard. A thorough maintenance and seeding is exactly what sets up your lawn for success, and we're happy you felt prepared moving forward. We look forward to seeing you at your next visit.
Ray Wittersheim15 reviewsiTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Eric and his assistant did a great job and cleaned up after completion! Always very polite and considerate!
Price assessment: Reasonable price
Services: Grass seeding, Weed control
Response from the owner · 3 weeks ago
Thanks so much for the great review, Ray. We're happy to hear that our team was polite and considerate, and we really appreciate you mentioning the cleanup. That attention to detail is something we take seriously on every visit. We look forward to seeing you at your next appointment.
Terry Phelps3 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
KC was as always, very professional, very courteous, very Knowledgeable and friendly
Response from the owner · a year ago
Thank you for the 5-star review! We're thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to serving you again soon.
David Flick9 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Great job, Dustin! Always great communications and on time!
Services: Grass seeding
Response from the owner · a month ago
We really appreciate you taking the time to leave this review, David. Our technician's communication and reliability are exactly what we aim for on every visit, and it's great to hear that came through for you. We look forward to seeing you at your next appointment.
