Samuel DeaversLocal Guide · 63 reviewsTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent experience!
AIC Recycling
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%65+41.3Reliability 28%63+17.8Replies to reviews 8%8+0.7Experts Score= 60Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 28%
4.6 ★★★★★ 85 Google reviews
82%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
AIC Recycling at a glance
Google reviewers rate AIC Recycling 4.6 out of 5 stars based on 85 reviews. Customers frequently praise the facility for its friendly staff, easy drop-off process, and competitive pricing for scrap metal. However, lower-rated reviews highlight concerns regarding disorganized yard operations, unresponsive phone lines, and alleged discrepancies in weight measurements or final payment amounts compared to initial quotes.
- Google rating: 4.6 out of 5 from 85 reviews (82% five-star).
- Reviews on this page: 85 Google reviews (48 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 27, 2026.
- Service: Recycling Service serving Wilmington, North Carolina.
Data from Google, last updated October 29, 2026.
Score profile vs other recycling services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AIC Recycling: 65/100 on this factor. Category median: 69.B
65
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AIC Recycling: 63/100 on this factor. Category median: 67.B
63
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AIC Recycling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AIC Recycling: 8/100 on this factor. Category median: 31.F
8
Bar = this company · dark tick = category median.
Star ratings
85 Google reviews we collected
- 5 stars7082%
- 4 stars911%
- 3 stars00%
- 2 stars00%
- 1 star67%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
- Praise4494%
- Complaints36%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2145%
- Price & value1021%
- Quality & results49%
- Speed & response49%
- Honesty & trust49%
- Would recommend36%
- Communication12%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Easy drop off very helpful defiantly be back $300 for a half of trailer load $$$$”
“Polite employees and fair pricing.”
“Excellent experience!”
“these shop guys are quick to help you unload, answer all your dumb questions with a kind sincerity, and despite the rough working conditions, actually…”
“This is one of the least honest and transparent yards.”
“I'd 1000% recommend them!”
“Grear folks there, always easy to work with and paying a decent amount for scrap metal.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RobertLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Grear folks there, always easy to work with and paying a decent amount for scrap metal.
WilliamLocal Guide · 186 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Best place to take your scrap metal to. Staff and workers are great people to work with.
BrendanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Easy drop off very helpful defiantly be back $300 for a half of trailer load $$$$
tabby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
If I could give them negative stars I would!!! There's no organization at all , got people driving all around, nobody knows where to go or what to do, they really don't try to help u. Then on top of it they threaten to ban u if there's any trash they have to pick up, almost got banned for a gogurt underneath the…
Terry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
I used to sell scrap metal there,until I figured out they screwed me over 2 different ways, they short my weight on scrap steel, and cut price in half on copper radiator from what they quoted me on phone, from $1.50 lb, my ticked showed they only paid.75 cent. Don't trust them, won't use them again
JameeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We're doing cleanup of family property and visited AIC having no idea what we were doing with all our junk. They've been so kind and helpful with sorting and giving us tips on how to make the most out of the mess we've got. I'd 1000% recommend them!
Customer reviews
4.6 ★★★★★ 85 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Chris CavinessLocal Guide · 12 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly staff, easy checkout and process.
El primo 502.03 reviewsTotal number of Google reviews El has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEs un buen lugar y te atienden excelente
Wayne DeutscherLocal Guide · 115 reviewsTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service and good prices for scrap.
Robert LewisLocal Guide · 142 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGrear folks there, always easy to work with and paying a decent amount for scrap metal.
Carl Burns7 reviewsTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly staff, no hassle.
Debbie ThompsonLocal Guide · 97 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePolite and helpful staff. Always courteous.
rick sandinoLocal Guide · 68 reviewsTotal number of Google reviews rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey make it easy to be in and out. Then put money in your hands. 💰
HOLY Fire Love Angel SPIRITLocal Guide · 26 reviewsTotal number of Google reviews HOLY has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCalled 6 times. No answer.
William fortiscueLocal Guide · 186 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest place to take your scrap metal to. Staff and workers are great people to work with.
Business details
- Address: 9733 Blackwell Rd SE #8519, Belville, NC 28451
- Phone: (910) 399-4603
- Website: aicrecycling.com
- Service area: Wilmington, NC