American Property Experts- Bulk Mulch and Land Clearing Services logo

American Property Experts- Bulk Mulch and Land Clearing Services

Mulch supplier · Wilmington, NC · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%82+23.2Replies to reviews 8%58+4.8Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 88%
4.8 ★★★★★ 76 Google reviews · 24 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Apr 2026latest review

American Property Experts- Bulk Mulch and Land Clearing Services at a glance

Customers frequently praise the company for its friendly staff, efficient service, and competitive pricing on mulch and landscape materials. Positive feedback highlights quick load-out times, helpful communication regarding deliveries, and a welcoming atmosphere at the North Kerr location. A few lower-rated reviews cite issues with unexpected minimum order requirements, price discrepancies compared to online estimates, and perceived rudeness when inquiring about specific product availability.

  • Google rating: 4.8 out of 5 from 76 reviews (92% five-star).
  • Reviews on this page: 76 Google reviews (64 with written comments, 5 with photos).
  • Owner responses: the business replied to 8% of reviews.
  • Most recent review: April 18, 2026.
  • Service: Recycling Service serving Wilmington, North Carolina.

Data from Google, last updated October 29, 2026.

Score profile vs other recycling services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction82Reliability82Craft & service–Value–Momentum100Replies to reviews58Satisfaction: 82 (median 69)Reliability: 82 (median 67)Momentum: 100 (median 100)Replies to reviews: 58 (median 31)
This companyRecycling Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Property Experts- Bulk Mulch and Land Clearing Services: 82/100 on this factor. Category median: 69.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Property Experts- Bulk Mulch and Land Clearing Services: 82/100 on this factor. Category median: 67.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Property Experts- Bulk Mulch and Land Clearing Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Property Experts- Bulk Mulch and Land Clearing Services: 58/100 on this factor. Category median: 31.C
58

Bar = this company · dark tick = category median.

Star ratings

76 Google reviews we collected

  • 5 stars7092%
  • 4 stars11%
  • 3 stars11%
  • 2 stars11%
  • 1 star34%

Praise vs complaints

Phrases our text analysis found in 64 written reviews

  • Praise5495%
  • Complaints35%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1933%
  • Price & value1323%
  • Speed & response814%
  • Would recommend814%
  • Quality & results59%
  • Communication24%
  • Honesty & trust24%

What customers talk about

We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Super friendly customer service and amazingly professional.”
  • “Unparalleled customer service and great value on a quality product.”
    “…e to where I wanted load dumped and finally they called to say they overcharged me 25.…”
  • “They carry a wonderful product and very quick to get in and out.”
  • “10/10 recommend for all your lawn care/gardening needs!”
  • “It was a great experience and Amelia is always great”
  • “Amelia has been the biggest help with her on point communication and 5 star customer service, could not ask for a better landscape material supplier in town!”
  • “I choose the Kerr location honestly just so I can see her face.”

People customers mention

  • Katrina 9 reviews
  • Kerr 7 reviews
  • Christy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Emily12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So excited to get my products from them! Super friendly customer service and amazingly professional. Amelia was great on the phone helping us figure out when delivery was possible and what to get! 10/10 recommend for all your lawn care/gardening needs!

Jackson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

American Property Experts is the go to place for any landscape supply needs! We have been going for about a year now to dump debris, get mulch, pine straw, and any other landscape material we may need. Amelia has been the biggest help with her on point communication and 5 star customer service, could not ask for a…

Casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Katrina at the N Kerr location is always on point!! Virtually no wait times and she knows her stuff about all the different products APE has to offer. Can’t recommend it enough

Nate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

American Property Experts are the best! Unparalleled customer service and great value on a quality product. I love supporting this local business that does so much for our community!

RitaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I absolutely love coming to the Kerr Ave to see Katrina! She is always full of positive energy and helpful! I come from the MJ area to the Kerr Ave because of Katrina and chatting with her for a few minutes! They carry a wonderful product and very quick to get in and out. Highly recommend checking them out and…

Amayrani5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing people! we always get our mulch from them. We have known Ms. Katrina Moore for years. & If we ever have questions about anything related to mulch and pricing she’s always there to help. We definitely recommend American Property Experts to our fellow business friends. Were they can find the best mulch in town.

Photos

Customer reviews

4.8 ★★★★★ 76 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Emily12 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So excited to get my products from them! Super friendly customer service and amazingly professional. Amelia was great on the phone helping us figure out when delivery was possible and what to get! 10/10 recommend for all your lawn care/gardening needs!

Jackson Renegar3 reviewsTotal number of Google reviews Jackson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

American Property Experts is the go to place for any landscape supply needs! We have been going for about a year now to dump debris, get mulch, pine straw, and any other landscape material we may need. Amelia has been the biggest help with her on point communication and 5 star customer service, could not ask for a better landscape material supplier in town! - The Renegar Brothers Lawn and Landscape Team

Response from the owner · 2 years ago

Thank you Jackson for your kind words! We're thrilled to hear that you enjoyed our mulch and landscape materials. We appreciate your support and look forward to serving you again soon!"

Casey Ward7 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Katrina at the N Kerr location is always on point!! Virtually no wait times and she knows her stuff about all the different products APE has to offer. Can’t recommend it enough

Response from the owner · 2 years ago

Thank you Casey! We couldn't do it without Katrina's hard work! We appreciate your support.

Nate Johnston8 reviewsTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

American Property Experts are the best! Unparalleled customer service and great value on a quality product. I love supporting this local business that does so much for our community!

Response from the owner · 2 years ago

Thank you for your review, Nate! We are so pleased you are satisfied with our mulch and landscaping materials. Thank you for supporting our business!

Rita WagnerLocal Guide · 12 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I absolutely love coming to the Kerr Ave to see Katrina! She is always full of positive energy and helpful! I come from the MJ area to the Kerr Ave because of Katrina and chatting with her for a few minutes! They carry a wonderful product and very quick to get in and out. Highly recommend checking them out and getting a bright smile and welcoming Hello from Katrina!

Amayrani “Maggie” Lopez5 reviewsTotal number of Google reviews Amayrani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing people! we always get our mulch from them. We have known Ms. Katrina Moore for years. & If we ever have questions about anything related to mulch and pricing she’s always there to help. We definitely recommend American Property Experts to our fellow business friends. Were they can find the best mulch in town.

Jacob Miller5 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hey, I am the owner of Intercoastal Landscapes and have been doing business with APE for over a decade now. Katrina Moore has been a vital addition to staff and enjoy doing business there!

Hogan Meiser3 reviewsTotal number of Google reviews Hogan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The front desk lady at the North Kerr location, Katrina is always in a great mood and is so nice!

Mark Ponos5 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and cleanly-run organization with good product. Even more impressive……thank you Katrina for streamlining the process for us. You’re really the reason I send my guys over there. Talk about service with a smile!!!!!!

Tanner Benton1 reviewTotal number of Google reviews Tanner has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quality materials and awesome employees! Katrina always has a smiling face when I come to purchase mulch or topsoil for my delivery business. The guys on the loader are always quick to load whatever material I need that day!

American Property Experts- Bulk Mulch and Land Clearing Services on Google Maps →

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