Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Google reviewers rate Eastern Waste and Recycling 4.7 out of 5 based on 250 reviews, with the owner responding to 81 percent of feedback. Customers frequently praise the company for punctual pickups, competitive pricing, and accessible customer service, noting that recycling is included weekly. However, several low-star reviews criticize aggressive door-to-door solicitation that ignores no-soliciting signs and occasional missed pickups or unprofessional driver conduct.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
250 Google reviews we collected
Phrases our text analysis found in 194 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service, have used the last 2 years and have always provided consistent service with really affordable prices.”
“…ad River County and surrounding areas, very polite and pleasant staff excellent service and they’re not out to try to get you for another dollar very…”
“This is the worst waste company the druvers are lazy leave trash everywhere they are very unprofessional and rude and should know better than to be pi…”
“I had 1 trash can and a recycling can (both extra large) delivered the very next day!”
“When I tried to get in touch with someone to have my information deleted from their system they never returned my calls.”
“Their customer service has also been very helpful and friendly anytime we’ve needed anything.”
“…ste company the druvers are lazy leave trash everywhere they are very unprofessional and rude and should know better than to be picking up trash befor…”
“…and they’re not out to try to get you for another dollar very pleased would recommend anyone needing trash and recycling service.…”
“They are reliable, always show up when they’re supposed to, and make everything easy.”
“Aggressive and misleading soliciting in a neighborhood that does not allow solicitation.”
“When there is a schedule change due to a holiday, they communicate clearly in advance.”
“Pick up was hit and miss till the week before the snow when the extra full can was ignored again.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Eastern Waste & Recycling for 2 kinds of job. Pick one to see what they paid and said.
Switching from GFL to Eastern was the best decision we ever made. Not one missed pick up, always on time. 10/10
Great service, have used the last 2 years and have always provided consistent service with really affordable prices.
We’ve had a great experience with this company. They are reliable, always show up when they’re supposed to, and make everything easy. Their customer service has also been very helpful and friendly anytime we’ve needed anything. It’s nice to have a company you can count on. I would definitely recommend them!
I live at the very end of an extremely bumpy and rough dirt road and had pretty much assumed trash service was never going to be a luxury for my family. After cleaning up the trash that our 2 Labradors had strung across the yard and porch for the millionth time I decided to google “Rocky Point Trash services” and…
I have had the greatest experience ever with any trash and recycling company. Always pickup on the day they are suppose.
Went online to set up service, and within 2 hours the bins had been dropped off. Two weeks in and the service has been great.
| Job | Reviews | Category typical |
|---|---|---|
| Trash removal & disposal | 7 | — |
| Waste recycling | 6 | — |
4.7 ★★★★★ 250 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Switching from GFL to Eastern was the best decision we ever made. Not one missed pick up, always on time. 10/10
Great service, have used the last 2 years and have always provided consistent service with really affordable prices.
Thank you for the positive review!
We’ve had a great experience with this company. They are reliable, always show up when they’re supposed to, and make everything easy. Their customer service has also been very helpful and friendly anytime we’ve needed anything. It’s nice to have a company you can count on. I would definitely recommend them!
I live at the very end of an extremely bumpy and rough dirt road and had pretty much assumed trash service was never going to be a luxury for my family. After cleaning up the trash that our 2 Labradors had strung across the yard and porch for the millionth time I decided to google “Rocky Point Trash services” and see what happened. Eastern Waste and Recycling popped up. Boy was I pleasantly surprised when they said they come down the dirt road from Hell I call home. I had 1 trash can and a recycling can (both extra large) delivered the very next day!!! Their rates are extremely affordable too!! Give them a call, you won’t be disappointed!
Wow, thank you for the awesome review! We’re so glad we could reach your dirt road and make life a little easier after those Labrador cleanups. Delivering the carts next day and keeping rates affordable is what we aim for, no matter how bumpy the route. Thanks for trusting Eastern Waste & Recycling and for the recommendation. If you ever need an extra pickup or have questions, just give us a shout. We’ve got you covered!
Competitive pricing but the stellar customer service SOLD ME!
Thanks so much for the shoutout! We’re thrilled our pricing and stellar customer service won you over. We’ll keep delivering the same experience every pickup. If you need anything, just reach out. Appreciate you choosing Eastern Waste & Recycling!
I have had the greatest experience ever with any trash and recycling company. Always pickup on the day they are suppose.
Thanks so much for the awesome review! We’re thrilled you’ve had a great experience and that our pickups are right on schedule. We appreciate your trust. If you ever need anything or have suggestions, we’re here to help!
Good service - always lets you know if something will affect the schedule.
Thanks so much for the kind words! Keeping you informed about any schedule changes is a top priority. If there’s ever anything else we can do, just let us know.
Our first few months of service have been great! Thank you!
Thanks so much for the kind words! We’re thrilled your first few months have been great. We’ll keep working hard to deliver reliable service. If you ever need anything, just reach out.
Eastern is a great company, always on time. A+ service.
Thanks so much for the awesome review! We’re glad our on-time pickups and service hit the mark. We appreciate you choosing Eastern Waste & Recycling and look forward to keeping things running smoothly.
Went online to set up service, and within 2 hours the bins had been dropped off. Two weeks in and the service has been great.
Thanks so much for signing up online! We’re glad the bins arrived quickly and that the first couple of weeks have been great. If you ever need anything or have ideas to improve your service, just let us know. We appreciate you choosing Eastern Waste & Recycling!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
