HVAC CONTRACTORS · PHOENIX, AZ
Air Conditioning of Arizona logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Air Conditioning of Arizona

Better than 55% of HVAC contractors · #30 of 67

5.0★799 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Conditioning of Arizona for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 78 Google reviews tagged “A/C system maintenance” · showing 20

★★★★★ Madison · 3 months ago

Bryan and Charles came to do a maintenance check on my AC units. They were kind, professional and very informative! Saved me money signing up for a maintenance plan. Would recommend! I booked an appointment and they came next day.

Paid $200–400Great priceA/C system maintenanceA/C system repair
★★★★★ Michael · 4 months ago

Very satisfied with Aiden’s expertise and professionalism! Every interaction with the company has been excellent. They are easy to work with.

Paid $200–400Great priceA/C system maintenance
★★★★★ M · 5 months ago

BRyan and Charles were very professional and did not try to hard sell us any service or equipment. nice to find a honest company to work with.

Paid $1–100Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Michelle · 5 months ago

Bryan was very polite and explained everything in a clear and easy way to understand.

Paid $1–100Great priceA/C system maintenance
★★★★★ Rick · 5 months ago

Really nice group. Two team members arrived, booties on shoes for inside work, very polite, did a solid job! Will do business with them in the future. Bryan and Charles were the gents that showed up, highly recommend.

Paid $200–300Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Paul · Edited 5 months ago

We are very satisfied with the Trane Air Conditioner we purchased from ACA - operations costs lower and electricity is less. In addition we recently experienced a slowdown in airflow making it difficult to keep a cool temperature (who needs a cool temperature in Scottsdale?) 😊 Our Technician was Hunter and they…

Paid $100–200Reasonable priceA/C system maintenanceThermostat repair
★★★★★ Fella · 5 months ago

Brian did an excellent job an was very informative on the status of our units.

A/C system maintenance
★★★★★ JoAnne · Edited 5 months ago

ACA is always reliable and their techs provide excellent customer service! Hunter recently performed a a/c system check on my unit and was professional, kind and thorough. Highly recommend ACA!

Paid $200–300Reasonable priceA/C system maintenanceA/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Carl · 6 months ago

Glenn was very efficient and courteous. We would recommend this company in the future.

Paid $1–100Great priceA/C system maintenance
★★★★★ James · Edited 6 months ago

Jake and J.C. performed our 6 month maintenance check and their thoroughness and attention to detail was impressive. Even more impressive was the summary of their findings and explanation of what they found which was detailed and clear. They exemplified excellent customer service.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Linda · Edited 6 months ago

I have been very happy with ACA. The technicians have all been very knowledgeable and friendly. My technicians today (March 19, 2026) were Bryan and Charles and they very patiently answered all my questions in an easily understood way. I highly recommend ACA.

Paid $100–200Reasonable priceA/C system maintenance
★★★★★ Michael · 6 months ago

I recently had the pleasure of having ACA out a few times to my home, to help me go through the process of replacing my AC system. From the initial service call, shoutout to Glen, to the quote visit with Bart, payment coordination with Samantha, and install with Phil, Corey, and Ivan… throughout the entire process…

Paid $1,000+Reasonable priceA/C system maintenanceHeating system installationService not listed
★★★★★ Steve · Edited 6 months ago

Glenn did a great job. Very personable and knowledgeable. Thanks.

Not sureA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ PAL · Edited 6 months ago

We had an issue with one of our systems. I sent a request in the evening and technicians were dispatched the next morning. Bryan and Charles diagnosed the problem, made the repair, and serviced the equipment. Excellent customer service.

Paid $100–200Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★ Vipin · 8 months ago

Disappointed!!! The contractor is a costly one for sure. In addition, the representative looked inexperienced or deceptive. The estimate given was to refill 3.5 pounds of r22 ( for about $375 per pound way higher than the product itself). However, when it was time to refill, the requirement shot up to about 8…

Paid $1,000+OverpricedA/C system maintenance
★★★★★ Laurie · Edited 9 months ago

Another great experience with AC of AZ. Phil came to my house and spent time thoroughly checking my systems with a big smile on his face. Phil is very knowledgeable and friendly.I highly recommend this company!

Paid $200–300Reasonable priceHVAC system maintenance
★★★★★ Craig · 9 months ago

ACA is fantastic! They do a great job, very thorough and professional. I also find their pricing to be competitive and they do not try to upsell you. I highly recommend them.

A/C system maintenanceA/C system repairThermostat repair
★★★★★ Brenda · Edited 10 months ago

We just had both of our AC units replaced and the service and workmanship from start to finish was exceptional! Phil and Erick were meticulous and all work was done on time and no mess to clean up! Hunter was our salesperson and there was no pressure to replace but very good and knowledgeable advice! Thank you to…

Reasonable priceA/C system maintenance
★★★★★ Eileen · Edited 10 months ago

Updating - once again AC of AZ was here on time to do my twice yearly maintenance. Phil was our technician today. I would give 15 out of 10 stars if I could. Thank you again. We have used this company before 2020!

A/C system maintenance
★★★★★ Larry · Edited 10 months ago

Phil did an excellent job with my winter maintenance service. Thank you!

A/C system maintenance

Show more a/c system maintenance reviews (58 more) →

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (51 reviews)2024-Q3: 5.00★ (18 reviews)2024-Q4: 4.75★ (32 reviews)2025-Q1: 4.93★ (28 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 4.77★ (22 reviews)2025-Q4: 5.00★ (35 reviews)2026-Q1: 4.86★ (57 reviews)2026-Q2: 5.00★ (82 reviews)2026-Q3: 4.97★ (29 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
53
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
41
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
49
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
35
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+202 / −0
Professionalism
+227 / −0
Responsiveness
+204 / −0
Punctuality
+202 / −0
Value
+158 / −0

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