HVAC CONTRACTORS · PHOENIX, AZ
Air Conditioning of Arizona logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Air Conditioning of Arizona

Better than 55% of HVAC contractors · #30 of 67

5.0★799 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Conditioning of Arizona for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “A/C system repair” · showing 20

★★★★★ Madison · 3 months ago

Bryan and Charles came to do a maintenance check on my AC units. They were kind, professional and very informative! Saved me money signing up for a maintenance plan. Would recommend! I booked an appointment and they came next day.

Paid $200–400Great priceA/C system maintenanceA/C system repair
★★★★★ JoAnne · Edited 5 months ago

ACA is always reliable and their techs provide excellent customer service! Hunter recently performed a a/c system check on my unit and was professional, kind and thorough. Highly recommend ACA!

Paid $200–300Reasonable priceA/C system maintenanceA/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Craig · 9 months ago

ACA is fantastic! They do a great job, very thorough and professional. I also find their pricing to be competitive and they do not try to upsell you. I highly recommend them.

A/C system maintenanceA/C system repairThermostat repair
★★★★★ Susan · Edited a year ago

Bryan was my field expert today. I had an urgent situation with my air handler. The company sent Bryan, who knew right away what the problem was and promptly fixed it. I have had nothing but excellent experiences with this company. The technicians have been knowledgeable, efficient and polite. Thank you

Paid $500–600Reasonable priceHVAC system repairA/C system repair
★★★★★ Mike · a year ago

Our service rep- Chris Reagan did a great job of cleaning up and repairing our AC unit after a rodent problem. Installed a rodent kit to keep it from happening again, checked the furnace unit and even changed out our filters. We were very happy with the service.

Paid $900–1,000Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Blair · a year ago

Quick and efficient. Thank you, Bryan!

A/C system repair
★★★★★ raelynn · a year ago

Being newly married and young, my husband and I had no idea what to do when we came home from work late last night to our AC not working and a 90 degree house with our pets inside. AC of Arizona had fantastic customer service and came out the following morning! Both technicians, Aiden and Bryan, were very…

Reasonable priceA/C system repair
★★★★★ Erika · Edited a year ago

UPDATED: Jacob came today for a check up on my new unit. He was on time, courteous, careful with my floors and very nice to my dogs. I really appreciated the information he gave me and the peace of mind I have knowing the AC is at its best going into our great area on the summers. As always, I love this company!…

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Stephen · Edited a year ago

Jacob was my technician today. He was courteous and kept me informed throughout the process. After he completed the service he explained what he did and the condition of the units plus any recommendations. I was very satisfied. Great company.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Hoke · Edited 3 years ago

Adrian did a great job servicing our HVAC. We appreciated him arriving on time and his demeanor. All in all, a very good experience in doing some preventive maintenance.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Doug · 3 years ago

The best AC company in the valley! The level of professionalism and knowledge is best in class. Our technician Aiden addressed all our challenges in a courteous and transparent manner. We noticed our AC system not performing as had previously and one of the units not able to cool below 90. We reached out at 8pm…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ James · 3 years ago

Weston provided prompt professional service with the annual A/C check-up.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kaye · 3 years ago

Westin was professional and knew what he was doing! Signed up for the annual maintenance.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 3 years ago

Nice job done by Ja yesterday. Service was timely and well done. We will continue to be signed up on the yearly maintenance program. Thanks. John

Heating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lara · 3 years ago

Weston and his co worker were great. Very polite and knowledgeable. Explained everything clearly and efficiently. Highly recommend!

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Scott · 3 years ago

We had Weston come out this morning and I cannot say enough great things about him. He was so knowledgeable and kind. I had a couple questions and he answered them with confidence. I highly recommend this business. Request Weston. He’s great.

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ BarbaraR · 3 years ago

ACA is outstanding! Phil, Jesus, and Corey did a fantastic job today ! Prompt, Courteous and Professional ! When our A/C died on us , they were here quickly to diagnose the issue. They installed our new HVAC system seamlessly. We use ACA for our Fall/Spring maintenance check ups as well. Highly recommend this…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Ron · 3 years ago

Excellent service, Aiden was on time, very professional and knowledgeable. I highly recommend to work with ACA services!! Definitely will use them again.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ cynthia · 3 years ago

Thanks Aiden for your thorough inspection today of our A/C units and for noticing the loose parts that last years guy forgot to come back and complete! We are glad we tried ACA this year! Also appreciated the educated reply you gave to our questions and logical suggestions for future potential A/C needs!!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Kenneth · 3 years ago

Aiden was efficient, courteous and he did a great job.

A/C system repair

Show more a/c system repair reviews (18 more) →

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (51 reviews)2024-Q3: 5.00★ (18 reviews)2024-Q4: 4.75★ (32 reviews)2025-Q1: 4.93★ (28 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 4.77★ (22 reviews)2025-Q4: 5.00★ (35 reviews)2026-Q1: 4.86★ (57 reviews)2026-Q2: 5.00★ (82 reviews)2026-Q3: 4.97★ (29 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
53
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
41
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
49
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
35
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+202 / −0
Professionalism
+227 / −0
Responsiveness
+204 / −0
Punctuality
+202 / −0
Value
+158 / −0

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