HVAC CONTRACTORS · PHOENIX, AZ
Air Conditioning of Arizona logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Air Conditioning of Arizona

Better than 55% of HVAC contractors · #30 of 67

5.0★799 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Conditioning of Arizona for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$292
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Heating system maintenance”

★★★★★ Lori · Edited 5 months ago

I've used ACA for over 10 years. Glenn was my servic techs today and was outstanding.

Reasonable priceHeating system maintenance
★★★★★ JoAnne · Edited 5 months ago

ACA is always reliable and their techs provide excellent customer service! Hunter recently performed a a/c system check on my unit and was professional, kind and thorough. Highly recommend ACA!

Paid $200–300Reasonable priceA/C system maintenanceA/C system repairInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ James · Edited 6 months ago

Jake and J.C. performed our 6 month maintenance check and their thoroughness and attention to detail was impressive. Even more impressive was the summary of their findings and explanation of what they found which was detailed and clear. They exemplified excellent customer service.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ PAL · Edited 6 months ago

We had an issue with one of our systems. I sent a request in the evening and technicians were dispatched the next morning. Bryan and Charles diagnosed the problem, made the repair, and serviced the equipment. Excellent customer service.

Paid $100–200Reasonable priceA/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Craig · 9 months ago

ACA is fantastic! They do a great job, very thorough and professional. I also find their pricing to be competitive and they do not try to upsell you. I highly recommend them.

A/C system maintenanceA/C system repairThermostat repair
★★★★★ Stephen · Edited a year ago

Jacob was my technician today. He was courteous and kept me informed throughout the process. After he completed the service he explained what he did and the condition of the units plus any recommendations. I was very satisfied. Great company.

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Martha · 2 years ago

ACA’s field expert Aiden was very professional and courteous when he serviced our home. He cleaned up the area he affected after his work was completed which was appreciated.

A/C system maintenanceHeating system maintenanceHVAC system maintenance
★★★★★ Marianne · 3 years ago

You are in good hands with Air Conditioning of Arizona. Field technicians JA & Aiden are friendly, accommodating to requests, and willing to answer my questions to share what they know. Samantha in the office always does a great job scheduling and problem-solving any situation. Thank you ACA for taking care of me…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 3 years ago

Nice job done by Ja yesterday. Service was timely and well done. We will continue to be signed up on the yearly maintenance program. Thanks. John

Heating system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ maddy · 3 years ago

We are so happy with the service of Air conditioning of Arizona! Chris has come out twice to our home, to do checkup and cleaning service and trust the information he provides to us on our system. He will even help change filters and gave recommendations which filters are best for the HVAC system. He is very…

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ M · 3 years ago

Weston came to service our HVAC systems today and did an excellent job. Very thorough in inspection and maintenance. Will request Weston from now on.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Debra · 3 years ago

Weston came to check the new install and was very complete and efficient - gave us a complete review. We have used ACA for over 25 years.

A/C system maintenanceHeating system maintenanceHeating system installation+ Responsiveness+ Professionalism
★★★★★ Adel · 3 years ago

Chris was very detailed and professional! I highly recommend this company to anyone.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Lon · Edited 4 years ago

I have a few properties and I have used ACA for installations of 6 units over the last 5 years. The quality of work and customer service is absolutely spectacular. You don't see companies that do things at a high level of skill and also offer tremendous customer service like this that often nowadays. I almost…

A/C system maintenanceHeating system maintenanceHVAC system repair
★★★★★ Mary · 4 years ago

We have been extremely pleased with this company. They are very friendly and professional. Omar came today to do an inspection. He again was friendly and professional. I loved it to that he was on time. They never make you wait all day. They let you know when they are on their way and when to expect them.

Heating system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Tony · Edited 4 years ago

Over the last several months, both Hunter and Samantha helped resolve a warranty issue that was offered to me through a different AC company. Their help was key to getting this warranty issue resolved in time for the upcoming summer. I am very appreciative of their commitment to help me through this obstacle. Thanks…

Heating system maintenance
★★★★★ Pat · 5 years ago

Kevin Coyle was on time and explained everything. He took pictures of what he did and showed them to me.

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (51 reviews)2024-Q3: 5.00★ (18 reviews)2024-Q4: 4.75★ (32 reviews)2025-Q1: 4.93★ (28 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 4.77★ (22 reviews)2025-Q4: 5.00★ (35 reviews)2026-Q1: 4.86★ (57 reviews)2026-Q2: 5.00★ (82 reviews)2026-Q3: 4.97★ (29 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
53
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
41
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
49
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
35
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+202 / −0
Professionalism
+227 / −0
Responsiveness
+204 / −0
Punctuality
+202 / −0
Value
+158 / −0

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