HVAC CONTRACTORS · PHOENIX, AZ
Air Conditioning of Arizona logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Air Conditioning of Arizona

Better than 55% of HVAC contractors · #30 of 67

5.0★799 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Conditioning of Arizona for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Thermostat repair”

★★★★★ Judy · a month ago

The team of Phil, Corey & Ivan did a great job. They worked well as a team and replace the HVAC system including a new furnace. They were prompt, efficient, friendly & pleasnt. Truly a joy to work with.

Paid $2,000+Great priceHeating system installationThermostat repair
★★★★★ Paul · Edited 5 months ago

We are very satisfied with the Trane Air Conditioner we purchased from ACA - operations costs lower and electricity is less. In addition we recently experienced a slowdown in airflow making it difficult to keep a cool temperature (who needs a cool temperature in Scottsdale?) 😊 Our Technician was Hunter and they…

Paid $100–200Reasonable priceA/C system maintenanceThermostat repair
★★★★★ Craig · 9 months ago

ACA is fantastic! They do a great job, very thorough and professional. I also find their pricing to be competitive and they do not try to upsell you. I highly recommend them.

A/C system maintenanceA/C system repairThermostat repair
★★★★★ Joe · 3 years ago

Techs are always at their highest professional level.

Install thermostatThermostat repairThermostat installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Lon · Edited 4 years ago

I have a few properties and I have used ACA for installations of 6 units over the last 5 years. The quality of work and customer service is absolutely spectacular. You don't see companies that do things at a high level of skill and also offer tremendous customer service like this that often nowadays. I almost…

A/C system maintenanceHeating system maintenanceHVAC system repair

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (19 reviews)2024-Q2: 5.00★ (51 reviews)2024-Q3: 5.00★ (18 reviews)2024-Q4: 4.75★ (32 reviews)2025-Q1: 4.93★ (28 reviews)2025-Q2: 5.00★ (32 reviews)2025-Q3: 4.77★ (22 reviews)2025-Q4: 5.00★ (35 reviews)2026-Q1: 4.86★ (57 reviews)2026-Q2: 5.00★ (82 reviews)2026-Q3: 4.97★ (29 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
53
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
41
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
49
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
35
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
71
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
74

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+202 / −0
Professionalism
+227 / −0
Responsiveness
+204 / −0
Punctuality
+202 / −0
Value
+158 / −0

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