Analyzing 5,484,8045.5M ReviewsFor 14,84614.8K Experts

Experts Reviews · Company report
Air Conditioning of Arizona logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Air Conditioning of Arizona

Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 799 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Conditioning of Arizona is better than 53% of HVAC contractors.C
53
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Conditioning of Arizona is better than 41% of HVAC contractors.C
41
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Conditioning of Arizona is better than 63% of HVAC contractors.B
63
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Conditioning of Arizona is better than 49% of HVAC contractors.C
49
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Conditioning of Arizona is better than 35% of HVAC contractors.D
35
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Conditioning of Arizona is better than 71% of HVAC contractors.B
71
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Conditioning of Arizona is better than 74% of HVAC contractors.B
74

Reviews for your job

Customers hired Air Conditioning of Arizona for 8 kinds of job.

Air Conditioning of Arizona for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 51

All 9 Google reviews tagged “Repair HVAC”

Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best AC company in the valley! The level of professionalism and knowledge is best in class. Our technician Aiden addressed all our challenges in a courteous and transparent manner. We noticed our AC system not performing as had previously and one of the units not able to cool below 90. We reached out at 8pm…

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Professionalism
Ted5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Omar was the consummate professional. After a thorough inspection of my unit he shared photos and went into careful detail explaining trouble areas and offering his recommendations. I will refer this company without reservation.

CleaningHVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Professionalism
Joy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are very prompt, professional, and honest. They previously installed my air conditioner and we just had them re-run our hvac lines.

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
P9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our AC was in need of repair, Christopher was on time and with a professional attitude. He was able to answer all of our questions and helped us to feel at ease with the repairs needed.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Omar is a very Professional, knowledgeable technician who explained things an a clear and friendly manner. Would recommend him to anyone.

Repair HVAC
A10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system repairRepair HVACThermostat installation+ Responsiveness+ Punctuality+ Professionalism
Ant11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Install ACRepair HVAC+ Responsiveness+ Punctuality+ Quality
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceInstall ACHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Damon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance167$37–$292
Install AC79$1.5k–$3.2k
A/C system maintenance77$54–$441
HVAC system repair63$192–$955
Heating system installation45$1.4k–$2.8k
A/C system repair38$209–$880
Install thermostat27—
Heating system maintenance17$54–$292

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