Analyzing 9,975,04210M ReviewsFor 28,14428.1K Experts

Experts Reviews · Company report
Air Conditioning of Arizona logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Air Conditioning of Arizona

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 799 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air Conditioning of Arizona is better than 95% of HVAC contractors.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air Conditioning of Arizona is better than 93% of HVAC contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air Conditioning of Arizona is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air Conditioning of Arizona is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air Conditioning of Arizona is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Air Conditioning of Arizona is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Air Conditioning of Arizona for 8 kinds of job.

Air Conditioning of Arizona for thermostat installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$788
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 64

All 12 Google reviews tagged “Thermostat installation”

Donna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Air Conditioning of Arizona replaced our two HVAC units 2 years ago and has provided top notch maintenance ever since. Bryan performed our service again and was an outstanding professional in every way. He was respectful of our property, thorough, polite and very good natured regarding our crazy dogs! Highly recommend ACA!

HVAC system maintenanceInstall ACThermostat installation
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Techs are always at their highest professional level.

Install thermostatThermostat repairThermostat installation+ Responsiveness+ Punctuality+ Quality
Marianne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You are in good hands with Air Conditioning of Arizona. Field technicians JA & Aiden are friendly, accommodating to requests, and willing to answer my questions to share what they know. Samantha in the office always does a great job scheduling and problem-solving any situation. Thank you ACA for taking care of me and my AC!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
BarbaraR5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ACA is outstanding! Phil, Jesus, and Corey did a fantastic job today ! Prompt, Courteous and Professional ! When our A/C died on us , they were here quickly to diagnose the issue. They installed our new HVAC system seamlessly. We use ACA for our Fall/Spring maintenance check ups as well. Highly recommend this business!!

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Phil, Jesus & Corey were great! Professional, pleasant, informative, accommodating and meticulous. Looking at a new HVAC install at a rental property and have specifically requested these guys perform the job! They were just terrific!!!

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
Effie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

ACA fantastic company, responsive, communicated with details when we got a quote for a new AC/heater installation so we knew what to expect. Installation went well and today they sent out a technician, Weston just to check that everything is working and running properly. Hard enough to get a company to come by never…

Heating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Albert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional through the installation process, on time everyday, no delays, very clean work area. The team insured we knew how to use all install systems. Air Conditioning of Arizona will be the only AC professionals that I will use for future repairs or maintenance great job.

Install ACHVAC duct & vent installationHeating system installation
shoesbemylife17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service, hard working, and personable. Phil and Jesus highly recommended

Install ACHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
The5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best company Ive used since in Arizona for AC repair, Jake was amazing and very complete in his work. Will call again if needed as I know I can trust in the service. 5 star

HVAC system repairThermostat installation+ Responsiveness+ Punctuality+ Quality
Sofia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I absolutely loved my experience with this wonderful company! Troy and his team were exceptionally professional and courteous. From the moments when they arrived to install my new HVAC and insulation, I knew everything was in good hands and would be taken care of without issue. Phil, Jesus, and Kevin were very…

HVAC duct & vent cleaningInstall ACHeating system installation+ Responsiveness+ Punctuality+ Quality
A10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system repairRepair HVACThermostat installation+ Responsiveness+ Punctuality+ Professionalism
Molly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C servicesHeating system installationThermostat installation+ Responsiveness+ Professionalism

Price

$295-10% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance167$37–$295
Install AC79$1.5k–$3.2k
A/C system maintenance77$51–$415
HVAC system repair63$192–$918
Heating system installation45$1.4k–$2.5k
A/C system repair38$209–$786
Install thermostat27$57–$590
Heating system maintenance17$37–$239

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