Experts Reviews · Company report
Air Conditioning of Arizona logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%41+6.1Craft & service 20%63+12.6Value 10%49+4.9Momentum 8%35+2.8Track record 7%71+5Accountability 5%74+3.7Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Air Conditioning of Arizona

Phoenix, AZ · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 799 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Air Conditioning of Arizona is better than 53% of HVAC contractors.C
53
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Air Conditioning of Arizona is better than 41% of HVAC contractors.C
41
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Air Conditioning of Arizona is better than 63% of HVAC contractors.B
63
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Air Conditioning of Arizona is better than 49% of HVAC contractors.C
49
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Air Conditioning of Arizona is better than 35% of HVAC contractors.D
35
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Air Conditioning of Arizona is better than 71% of HVAC contractors.B
71
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Air Conditioning of Arizona is better than 74% of HVAC contractors.B
74

Reviews for your job

Customers hired Air Conditioning of Arizona for 8 kinds of job.

Air Conditioning of Arizona for thermostat repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Thermostat repair”

★★★★★ Judy · a month ago

The team of Phil, Corey & Ivan did a great job. They worked well as a team and replace the HVAC system including a new furnace. They were prompt, efficient, friendly & pleasnt. Truly a joy to work with.

Paid $2,000+Great priceHeating system installationThermostat repair
★★★★★ Paul · Edited 5 months ago

We are very satisfied with the Trane Air Conditioner we purchased from ACA - operations costs lower and electricity is less. In addition we recently experienced a slowdown in airflow making it difficult to keep a cool temperature (who needs a cool temperature in Scottsdale?) 😊 Our Technician was Hunter and they…

Paid $100–200Reasonable priceA/C system maintenanceThermostat repair
★★★★★ Craig · 9 months ago

ACA is fantastic! They do a great job, very thorough and professional. I also find their pricing to be competitive and they do not try to upsell you. I highly recommend them.

A/C system maintenanceA/C system repairThermostat repair
★★★★★ Joe · 3 years ago

Techs are always at their highest professional level.

Install thermostatThermostat repairThermostat installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Lon · Edited 4 years ago

I have a few properties and I have used ACA for installations of 6 units over the last 5 years. The quality of work and customer service is absolutely spectacular. You don't see companies that do things at a high level of skill and also offer tremendous customer service like this that often nowadays. I almost…

A/C system maintenanceHeating system maintenanceHVAC system repair

Price

$295-8% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 61%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance167$37–$292
Install AC79$1.5k–$3.2k
A/C system maintenance77$54–$441
HVAC system repair63$192–$955
Heating system installation45$1.4k–$2.8k
A/C system repair38$209–$880
Install thermostat27—
Heating system maintenance17$54–$292

Compare with

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