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Air Patrol Air Conditioning & Heating
Dallas, TX · 5.0★ (260)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81
RankPosition by Experts Score among all companies we track in this category.#2
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$212
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

Air Patrol Air Conditioning & Heating for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “HVAC system repair” · showing 20

★★★★★ Sharon · Edited a week ago

I really like this company; I trust them. They came highly recommended, and I can see why. Great service, knowledgeable, easy to talk to and understand, organized, straight-forward, and fair pricing. The technician (Blake) went the extra mile to be thorough, accurate, and keeping us informed at each key state of…

Paid $1–200Great priceHVAC system repairHVAC system maintenance
★★★★★ Jamie · a month ago

Blake definitely went above and beyond to get our AC unit back on line quickly! Polite and clear explanations of everything during the process.

Paid $1,600–1,800Reasonable priceHVAC system repairA/C system repairRepair HVAC
★★★★★ Liz · a month ago

I called before lunch when our AC went out and we had it fixed by 2pm! The lady (Peggy I believe) who I made an appointment over the phone with, was so cheery and helpful. She called to let me know she had someone coming as quickly and early as possible and then called after the appointment to make sure all went…

Paid $200–400Reasonable priceHVAC system repair
★★★★★ Barbara · 2 months ago

Love this company❤️ Edgar came today to replace a condenser coil under warranty. He did awesome work and was so efficient, diligent and respectful. Their attention to detail and keeping the customer informed was amazing. Shawn and his team are the best in the business. Customer for life.

HVAC system repair
★★★★★ Jayde · 2 months ago

If I could give Air Patrol 10 stars, I would. When our Carrier Greenspeed system failed after a power surge during the 100+ degrees Texas heat, we went through absolute hell with two other prominent HVAC companies (including our original installer). Both companies were happy to charge diagnostic fees but dragged…

Paid $200–400Great priceHVAC system repair
★★★★★ Gary · 2 months ago

The best HVAC company in town really know what they’re doing. Very knowledgeable on the carrier systems and factory certified installers. Treated the problem with the evaporated coil that I had and Added new ducts to get proper supply and returns so the house stays within 1° difference. I would give Air Patrol six…

Paid $2,000+Great priceHVAC system repairHVAC system maintenance
★★★★★ Rhonda · 3 months ago

This is the best ac heating company ever.i have used for several years now on 2 houses always lowest prices and quality work. Their technicians are fabulous and courteous will always use them.they were recommended to me from people in my neighborhood .

Paid $200–400Great priceHVAC system repairHVAC system maintenance
★★★★★ Chad · 4 months ago

Our upstairs AC stopped working last. Blake came out and got us up and running in no time. Super friendly and efficient guy. Thanks Blake! We’ve been using Air Patrol for 9+ years now, and they are always great to work with. I have recommending them to several friends and family that now use them too.

Paid $1–200Great priceHVAC system repair
★★★★★ Christa · Edited 5 months ago

We have used Air patrol since the late 80's and always had great service.Replaced our old unit 8 years ago from Air Patrol..never been disappointed...thank you for your great Team Christa Crossland

Paid $300–400Great priceHVAC system repairInstall thermostat
★★★★★ Charlotte · 5 months ago

I have been with Air Patrol for over 20 yrs and they are beyond the best company to call. Just want to acknowledge Marcos Esparza and what an awesome job he did at explaining and making me realize my 21 yr old system needed to be replaced...it was put in by them yrs ago and they kept it going for that long with the…

Great priceHVAC system repair
★★★★★ Skip · 5 months ago

Blake's a stand-up guy. Courteous. Knowledgeable and get's the job done right

Not sureHVAC system repair
★★★★★ T · 6 months ago

Blake, did a great job. He reviewed what he did and showed the parts that were changed out. He tested the equipment to ensure things were running.

Paid $200–300Reasonable priceHVAC system repair
★★★★★ William · Edited 8 months ago

Arrived right on time. Diagnosed the problem right away. Good people person, very courteous, explained the situation so even I could understand.I would highly recommend Jose to anyone...

Great priceHVAC system repair
★★★★★ Allison · Edited 9 months ago

Marcos did a great job today with my regularly scheduled maintenance check. He took his time and replaced my filters and also alerted me ahead of time of a capacitor that was out of range which could lead to my heater not working. I appreciated the heads up before it was brutally cold!

Paid $400–500Reasonable priceHVAC system repairHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
★★★★★ S · 10 months ago

Great service in determining my problem.

Paid $100–200Great priceHVAC system repair
★★★★★ Mavis · 11 months ago

We’ve been using Air Patrol for their services several years. Always professional and punctual for the appointment. Highly recommended!

HVAC system repairHVAC system maintenance
★★★★★ Stuart · Edited a year ago

Josiah and Blake communicated with me at all times in the issue with the clogged AC lines and worked to clear the line to drain properly. They provided preventive tips to maintain a clear line for the future . I have been a customer of Sean and Air Patrol for a number of years and he has always been fair and…

Paid $100–200Great priceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Julie · a year ago

On time, and very professional and knowledgeable for capacitor replacement. Good value

Great priceHVAC system repair
★★★★★ Barry · 3 years ago

We have used Air Patrol for 20+ years. They have always gone out of their way to take care of us. We will not use anyone else. They are professional, responsive and the owner is the best.

A/C system maintenanceHVAC system maintenanceHVAC system repair
★★★★★ Todd · 3 years ago

I’ve been a customer of Air Patrol for over 20 years because every one of my experiences with Shawn or his staff has always been exceptional. In that time I’ve recommended Air Patrol countless times to friends and family so I’m certainly confident in recommending them publicly as well. You won’t find better.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Show more HVAC system repair reviews (3 more) →

Why it scores 81How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction93
Reliability84
Craft & service88
Value78
Momentum49
Track record69
Accountability41

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