HVAC CONTRACTORS · DALLAS, TX
Air Patrol Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Air Patrol Air Conditioning & Heating

Better than 97% of HVAC contractors · #2 of 67

5.0★260 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Patrol Air Conditioning & Heating for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “A/C system maintenance” · showing 20

★★★★★ Marcy · 2 months ago

Blake was great, informative and thorough. Checked all four units and make sure they were all running. Then made some helpful recommendations to keep us cool in the summer and warm in the winter.

Paid $400–600Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Carla · 4 months ago

Had Air Patrol come out today to do a check of my system based on something I saw around the house. I was able to make an appt very seamlessly and they showed up on time. Blake was extremely thorough with what needed to be done. Everything was explained and he included possible future items to pay attention to and…

Paid $400–500Great priceA/C system maintenanceA/C system repair
★★★★★ Patrick · 4 months ago

Blake was very thorough and laid it out for me answering my questions.. It wasn't what I wanted to here, but didn't feel any kind of pressure to buy something right then and there!

Paid $100–200Reasonable priceA/C system maintenance
★★★★★ Wendy · 5 months ago

I have used Air Patrol to service not only my own properties, but those of my clients as well. Their pricing is competitive and their service plan is a necessity to keep your home units functioning properly. They offer friendly, quick and thorough services and I highly recommend them for any of your HVAC/Heating needs.

Great priceHVAC system maintenanceA/C system maintenance
★★★★★ Andrea · Edited 5 months ago

Gregory arrived on time & completed the assigned task at hand along with follow up cleaning on exterior unit. Very kind, thorough & professional. Historical: We continue to be on a maintenance agreement since we contracted with Shawn (the owner) to completely remove 2 - 18 yr old HVAC units & all duct work & vents…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathryn · 6 months ago

Marcos was very professional in his appointment at my house. He was on time, thorough, took photos and videos and was able to explain things to me in a way I understood! I always have had the best service with Air Patrol - and Marcos continued to provide that! Thank you!

Paid $400–500Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Sean · Edited 6 months ago

Got a new AC unit and furnace from Air Patrol for upstairs two months ago, and a unit and furnace for downstairs last year. And as they say, installation is everything. The owner, Shawn, came over both times and measured the area; specifically, the upstairs was very restricted in terms of airflow. He suggested and…

Great priceInstall ACHVAC duct & vent installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Scott · 6 months ago

Blake was on time and courteous. He performed the system checks and maintenance as agreed and made a few recommendations. We’ve used Air Patrol for several years now, and their techs have always been great.

Paid $100–200Great priceA/C system maintenance
★★★★★ Wayne · 6 months ago

Blake is great. Polite and efficient. Good at explaining issues

Paid $600–700Reasonable priceHVAC system maintenanceA/C system maintenance
★★★★★ Gary · Edited 6 months ago

We had two heating and air conditioning units replaced with new Carrier Systems. We expected the project to take at least a day and a half. The technicians showed up on time to do the work; two inside, and one out working on the outside units. In a half a day they completed the work. They were very polite, wore…

Paid $200–300Reasonable priceA/C system maintenance
★★★★★ Jennifer · 9 months ago

Been using Air Patrol since 2012 - they continue to provide excellent service all around.

Paid $100–200Great priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
★★★★★ Stuart · Edited a year ago

Josiah and Blake communicated with me at all times in the issue with the clogged AC lines and worked to clear the line to drain properly. They provided preventive tips to maintain a clear line for the future . I have been a customer of Sean and Air Patrol for a number of years and he has always been fair and…

Paid $100–200Great priceA/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Barry · 3 years ago

We have used Air Patrol for 20+ years. They have always gone out of their way to take care of us. We will not use anyone else. They are professional, responsive and the owner is the best.

A/C system maintenanceHVAC system maintenanceHVAC system repair
★★★★★ Todd · 3 years ago

I’ve been a customer of Air Patrol for over 20 years because every one of my experiences with Shawn or his staff has always been exceptional. In that time I’ve recommended Air Patrol countless times to friends and family so I’m certainly confident in recommending them publicly as well. You won’t find better.

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ selwyn · 3 years ago

You won't find better than Shawn and his team at Air Patrol. They are top of the line in every aspect.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Cakan · 4 years ago

Air Patrol Air Conditioning is a great company. I have been using them over and over for the last 5 years. They replaced a capacitor, installed a new pair of AC and furnace, and maintained these units. They are responsive, transparent and offer competitive prices.

A/C system maintenanceInstall AC+ Professionalism+ Value
★★★★★ Adarsh · Edited 4 years ago

Amazing service and quality of product at a competitive price point. Loved the experience so much in one of my properties that I used them again couple years later for the next one. Still the same excellent service and timeliness compared to bigger players. And that too in the middle of this brutally hot Texas…

A/C system maintenanceHVAC duct & vent installationInstall thermostat
★★★★★ SarahH · 4 years ago

This has been a fantastic company to work with! On a recent service visit, Blake even stayed extra time while I ran to the store to get wasp spray so that he could adequately clean one of our outside units. (I'd already paid another company to service the unit, but they had not done a very good job). This will…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Rachel · 4 years ago

Beto and Francisco were fast and efficient!

A/C system maintenance+ Quality+ Professionalism
★★★★★ Laura · 4 years ago

Beto and Francisco came to do the maintenance on the system and were the most professional technicians I've had the pleasure to worked with.

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality

Show more a/c system maintenance reviews (21 more) →

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 4.67★ (3 reviews)2024-Q3: 5.00★ (3 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q4: 5.00★ (18 reviews)2026-Q1: 5.00★ (15 reviews)2026-Q2: 5.00★ (38 reviews)2026-Q3: 5.00★ (12 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$212-34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 53%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
93
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
84
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
78
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
49
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
69
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+88 / −0
Professionalism
+100 / −0
Responsiveness
+84 / −0
Punctuality
+78 / −0
Value
+73 / −0

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