How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAir Patrol Air Conditioning & Heating
Better than 97% of HVAC contractors · #2 of 67
Air Patrol Air Conditioning & Heating for HVAC system maintenance
Clear ✕All 68 Google reviews tagged “HVAC system maintenance” · showing 60
I really like this company; I trust them. They came highly recommended, and I can see why. Great service, knowledgeable, easy to talk to and understand, organized, straight-forward, and fair pricing. The technician (Blake) went the extra mile to be thorough, accurate, and keeping us informed at each key state of progress. Impressive customer service!
Blake was great, informative and thorough. Checked all four units and make sure they were all running. Then made some helpful recommendations to keep us cool in the summer and warm in the winter.
The best HVAC company in town really know what they’re doing. Very knowledgeable on the carrier systems and factory certified installers. Treated the problem with the evaporated coil that I had and Added new ducts to get proper supply and returns so the house stays within 1° difference. I would give Air Patrol six…
This is the best ac heating company ever.i have used for several years now on 2 houses always lowest prices and quality work. Their technicians are fabulous and courteous will always use them.they were recommended to me from people in my neighborhood .
Blake was fantastic. Helped me set up the thermostat settings and answered all my questions. Very professional and courteous.
Another great servicing today by Blake. Air Patrol is consistent on their service and very detailed on everything they do. Thanks for your great work!
I have been using Air Patrol for years and they continue to be very professional and efficient.
I have used Air Patrol to service not only my own properties, but those of my clients as well. Their pricing is competitive and their service plan is a necessity to keep your home units functioning properly. They offer friendly, quick and thorough services and I highly recommend them for any of your HVAC/Heating needs.
Very professional, right on time for service, very complete and took the time to answer my questions fully.
Greg was on time, knowledgeable and helped me resolve my air conditioner issues. We need more individuals like Greg helping us feel comfortable in our homes during the Texas heat. Thank you!
Gregory arrived on time & completed the assigned task at hand along with follow up cleaning on exterior unit. Very kind, thorough & professional. Historical: We continue to be on a maintenance agreement since we contracted with Shawn (the owner) to completely remove 2 - 18 yr old HVAC units & all duct work & vents…
Greg was very clear in his explanations regarding the Spring check-up. Also we found him to be friendly and respectful.
Blake was excellent! He asked questions, listened to my issues and took care of everything! I want him to do my services from now on!
Got a new AC unit and furnace from Air Patrol for upstairs two months ago, and a unit and furnace for downstairs last year. And as they say, installation is everything. The owner, Shawn, came over both times and measured the area; specifically, the upstairs was very restricted in terms of airflow. He suggested and…
Air Patrol Air Conditioning is amazing! The attention to details provides peace of mind that my unit will continue to work efficiently! They are so professional!
First time using Air Patrol Conditioning & Heating. Blake Webb was the Technician that came to do my service. Very friendly, easy to talk to. Went above and beyond with answering any questions I had with my AC. He was genuine and honest with the work and recommendations. What really made me to commit to work with…
Blake is excellent at his job. He texted to let me know he was on the way and arrived on time. He was thorough and took time to explain the things he checked to me which I greatly appreciate! He was friendly and made things easy for me. Blake has completed HVAC service at my home at least several times in the past.…
Blake is great. Polite and efficient. Good at explaining issues
Marcos completed my spring maintenance, and I had a great experience. He called about 30 minutes before arriving to let me know he was on his way, which I really appreciated. He was professional, courteous, and respectful of my time. The service was thorough, and he took the time to ensure everything was running…
Blake is professional, friendly and does a good job at explaining what he did and if there is anything to be aware of.
Technician performed winter maintenance, was professional and courteous.
Been using Air Patrol since 2012 - they continue to provide excellent service all around.
The service tech Mr. Hernandez was on time for the appointment. Inspected my system and provided a good detailed report on what he found, no issues with my system.
Marcos did a great job today with my regularly scheduled maintenance check. He took his time and replaced my filters and also alerted me ahead of time of a capacitor that was out of range which could lead to my heater not working. I appreciated the heads up before it was brutally cold!
Gilbert was punctual, clean, courteous, efficient, and communicated well. We appreciate the regular maintenance calls from Air Patrol to keep our HVAC system in top condition.
Knowledgeable and friendly Technicians
Gilbert is an incredible, proficient, professional, and thorough technician. He called us to let us know he would be at our hour within 30 minutes. He is always very courteous and let's us know exactly all that he has done on our units. He is definitely an asset to Air Patrol.
Great service and extra effort, resolve surge protector error.
I have been a long time customer with Shawn and have replaced 6 HVAC systems with him over the years. Fantastic experience and great attention to detail. Highly recommended!
Excellent service, on-time, respectful, engaging and informative customer service.
We’ve been using Air Patrol for their services several years. Always professional and punctual for the appointment. Highly recommended!
Very knowledgeable and explained everything clearly.
Thanks so much Jose and Air Patrol - 20 years helping us thank you thank you
Air Patrol is always on time and do great work. Gilbert was the tech and he was courteous and professional. The team and Air Patrol is amazing.
Excellent service, knowledgeable, friendly great job
We have used Air Patrol for 20+ years. They have always gone out of their way to take care of us. We will not use anyone else. They are professional, responsive and the owner is the best.
I’ve been a customer of Air Patrol for over 20 years because every one of my experiences with Shawn or his staff has always been exceptional. In that time I’ve recommended Air Patrol countless times to friends and family so I’m certainly confident in recommending them publicly as well. You won’t find better.
Air Patrol Air Conditioning & Heating has been providing our family with excellent maintenance and emergency services for our home HVAC for several years now. We are impressed with all of the Air Patrol team members and especially the owner who is very respectful and considerate. We are very happy with the service and quality of their workmanship.
Our two Carrier HVAC systems each with two zones were installed by Air Patrol Air Conditioning and Heating a number of years ago. They have regularly maintained the systems. Both systems have provided reliable heating and air-conditioning.
You won't find better than Shawn and his team at Air Patrol. They are top of the line in every aspect.
Blake provided understandable answers to my initial questions about the service and took the time to answer other operational questions.
Installed and maintained AC and Heating in our family for 8 years. Air Patrol does beautiful work and they stand behind their service and product. Never have to wait in the hot summer for service. Friendly and professional and always there when you need them. The owner, Shawn, obviously takes pride in his company…
Air Patrol is the only company we use for our personal home and our rental properties. They are honest and professional. Their techs are professional and take the time to explain everything they are doing. Again, honest and professional.
We have been using air patrol for over 10 years now. Always honest, on time and quick to respond. Professional, trustworthy and fair service. Shawn is very personable, friendly, and ethical-he’s become like family to us, it’s always such a pleasure to see him. ☺️ He really cares about his customers….it’s not about…
The guys did a great job! I really appreciate the free 6 month check up.
The 2 technicians, Blake & Francisco were on time to all 3 of our property in Denton & Ft. Worth (appts the same week). They were able to discover an electrical outlet problem in one home that was causing a less than 6 month HVAC "Board" not to work. In our Ft. Worth homes, Blake & Francisco were able to obtain a…
We've been using Air Patrol for maintenance for system since they installed it two years. You will not find a more professional and honest AC/Heating company in the metroplex. Josiah came out today to do the maintenance on the heater and he was awesome. He checked the entire system and then told me everything he…
Josiah provided excellent service when he came to check our system for the winter months. He was prompt, professional, and courteous. Air Patrol is a great and reliable company!
Love Air Patrol i have been using them for the past seven years very dependable, they do the work right the first time . Mr Shawn run a very good company with excenllent technician. Josiah came to our house yesterday to complete the inspection for us, he was very professional, on time and got the inspection in a timely manner thank you so much Josiah.
Josiah performed semi-annual PM on my two units--that Air Patrol installed over 9 years ago. He arrived & left in the scheduled window of time. He was courteous & masked.
Josiah and Berto provided excellent service. They were prompt, professional, and courteous. They have kept the system running great since installation 4 years ago.
Josiah and Yuman were friendly and helpful. They provided fast and efficient service and took time to explain the service they provided. I Highly recommend using Air Patrol!
We have had a maintenance contract with Air Patrol for three years, and they come twice a year to check and clean our system. Their technicians have always been friendly and professional, and today’s tech, Josiah, was no exception.
Air Patrol installed my HVAC in 2018 and have used them for maintenance in the spring and in the fall since then. Josiah was my tech today, very polite, informed me of everything he did while here. He called before he arrived to let me know when he would arrive. Was on time and very efficient! Thank you Josiah and thank you Air Patrol. Karen H., Watauga.
I had several quotes and was very pleased with price and installation several years ago. I have them come out twice a year for maintenance and have had very few problems. The two times my AC was not working they were out the next day and had me back up and running.
Shawn’s team members are always professional. Beto and Josiah came today to do regular maintenance. They worked quickly and reported to me what they did. I definitely recommend Air Patrol. They’re honest and do a good job.
Shawn Gazer runs a great company. He and his team are responsive, professional, and very high quality. We have used his services on many occasions and most recently had a new AC unit installed. I couldn't be happier.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
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Blue = Air, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
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Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
