HVAC CONTRACTORS · DALLAS, TX
Air Patrol Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Air Patrol Air Conditioning & Heating

Better than 97% of HVAC contractors · #2 of 67

5.0★260 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Air Patrol Air Conditioning & Heating for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,600–1,800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 51

All 12 Google reviews tagged “Repair HVAC”

★★★★★ Jamie · a month ago

Blake definitely went above and beyond to get our AC unit back on line quickly! Polite and clear explanations of everything during the process.

Paid $1,600–1,800Reasonable priceHVAC system repairA/C system repairRepair HVAC
★★★★★ selwyn · 3 years ago

You won't find better than Shawn and his team at Air Patrol. They are top of the line in every aspect.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Jesse · Edited 4 years ago

UPDATE 2022: AC was out. They (Brandon and his associate) came out next morning and diagnosed that a wire had come loose on the compressor outside. Fixed that, tested freon and topped off, washed the coils and even installed a new air filter. No upsell, just fixed it, with honesty. When I do need a new system…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Father · 4 years ago

Arrived 20 min after service call. Diagnosed and fixed problem quickly. Didnt over charge even on a Saturday.

Repair HVAC
★★★★★ Jim · 4 years ago

Air Patrol and Shawn Gazor have been providing HVAC services to me for over 12 years. Always responsive, high quality repairs and installation. Highly recommend.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ M · 4 years ago

Condenser stopped working. Owner personally came to analyze the problem. He was thorough to determine root cause. He ordered parts and came back to replace them. The system was in the 9th year of the warranty. We only paid the trip charge. We highly recommend Air Patrol.

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Juliana · 4 years ago

We have been using air patrol for over 10 years now. Always honest, on time and quick to respond. Professional, trustworthy and fair service. Shawn is very personable, friendly, and ethical-he’s become like family to us, it’s always such a pleasure to see him. ☺️ He really cares about his customers….it’s not about…

A/C system maintenanceHVAC duct & vent cleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
★★★★★ Babak · 4 years ago

professional service. On time.

Repair HVAC+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Lesley · 4 years ago

We were looking for a good HVAC company for a long time before a neighbor recommended Air Patrol. Shawn and Blake are fantastic! They’ve done significant work for us and we always find their service to be honest, high-quality and punctual. They take time to explain the issue, provide options on how to fix and help…

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
★★★★★ Dave · 4 years ago

Blake from Air Patrol did an excellent job repairing my HVAC. He quickly identified the issue related to an inadequately secured part put in by the original installers. He managed a temporary fix before returning for the permanent repair after received the replacement part that had to be ordered. I highly recommend…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
★★★★★ Rich · 6 years ago

Just had our semi-annual service check. These guys are the best. They have met all my HVAC needs for over 15 years now. Replaced units when needed and have been great partners to keep my family and home comfortable! Beto and Joseph are great techs. very professional and knowledgeable.

A/C system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Chelle · 5 years ago

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Quality+ Professionalism

vs category

Blue = Air, grey = HVAC contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (2 reviews)2024-Q2: 4.67★ (3 reviews)2024-Q3: 5.00★ (3 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q1: 5.00★ (6 reviews)2025-Q2: 5.00★ (3 reviews)2025-Q4: 5.00★ (18 reviews)2026-Q1: 5.00★ (15 reviews)2026-Q2: 5.00★ (38 reviews)2026-Q3: 5.00★ (12 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$212-34% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 45%Reasonable 53%Overpriced 0%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
93
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
84
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
78
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
49
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
69
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+88 / −0
Professionalism
+100 / −0
Responsiveness
+84 / −0
Punctuality
+78 / −0
Value
+73 / −0

Compare with