HVAC CONTRACTORS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREAir Patrol Air Conditioning & Heating
Better than 97% of HVAC contractors · #2 of 67
5.0★260 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Air Patrol Air Conditioning & Heating for thermostat repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$396
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Thermostat repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 40
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 5 Google reviews tagged “Thermostat repair”
★★★★★ Bill · 5 months ago
Blake was excellent! He asked questions, listened to my issues and took care of everything! I want him to do my services from now on!
Paid $200–300Reasonable priceHVAC system maintenanceThermostat repair
★★★★★ selwyn · 3 years ago
You won't find better than Shawn and his team at Air Patrol. They are top of the line in every aspect.
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
★★★★★ Rich · 6 years ago
Just had our semi-annual service check. These guys are the best. They have met all my HVAC needs for over 15 years now. Replaced units when needed and have been great partners to keep my family and home comfortable! Beto and Joseph are great techs. very professional and knowledgeable.
A/C system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Lupe · 8 months ago
Rating only, no written review.
Paid $100–200Great priceThermostat repair
★★★★★ Jan · 4 years ago
Rating only, no written review.
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
vs category
Blue = Air, grey = HVAC contractors average
Rating over time
Price
$212-34% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 45%Reasonable 53%Overpriced 0%Not sure 2%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%84+12.6Craft & service 20%88+17.6Value 10%78+7.8Momentum 8%49+3.9Track record 7%69+4.8Accountability 5%41+2.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
93
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
84
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
78
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
49
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
69
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+88 / −0
Professionalism
+100 / −0
Responsiveness
+84 / −0
Punctuality
+78 / −0
Value
+73 / −0
