Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Air Patrol Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Air Patrol Air Conditioning & Heating

Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 5.0★ from 260 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Air Patrol Air Conditioning & Heating is better than 100% of HVAC contractors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Air Patrol Air Conditioning & Heating is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Air Patrol Air Conditioning & Heating is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Air Patrol Air Conditioning & Heating is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Air Patrol Air Conditioning & Heating is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Air Patrol Air Conditioning & Heating is better than —% of HVAC contractors.–
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Reviews for your job

Customers hired Air Patrol Air Conditioning & Heating for 8 kinds of job.

Air Patrol Air Conditioning & Heating for a/c filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “A/C filter replacement”

Juliana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using air patrol for over 10 years now. Always honest, on time and quick to respond. Professional, trustworthy and fair service. Shawn is very personable, friendly, and ethical-he’s become like family to us, it’s always such a pleasure to see him. ☺️ He really cares about his customers….it’s not about…

A/C system maintenanceHVAC duct & vent cleaningA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Canefa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If you want top notch service on all levels… Try Air Patrol. My technicians Beto and Francisco were great as usual. After they were finished, Beto gave me a summary of what all was completed and provided me with suggestions for improved air flow. For me, this is the only company that will provide all my HVAC needs! Great job! Thanks Air Patrol.

A/C system maintenanceA/C filter replacement+ Responsiveness+ Punctuality+ Quality

Price

$212-38% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 53%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance65$37–$295
A/C system maintenance40$39–$393
A/C system repair28$209–$793
Install AC24$1.5k–$3.2k
HVAC system repair22$205–$942
Heating system maintenance17$37–$251
Heating system installation14$1.4k–$2.5k
Repair HVAC12$224–$535

Compare with

Alpha Heating & Cooling logoAlpha Heating & CoolingExperts Score 99Dallas · 4.99★Smith Thompson Heating & Air Conditioning Dallas logoSmith Thompson Heating & Air Conditioning DallasExperts Score 98Dallas · 4.97★365 Heating And Air Conditioning logo365 Heating And Air ConditioningExperts Score 97Dallas · 4.97★